Staysure Travel Insurance Reviews 

It was easy to access and use the website (somearehorrendous) very straight forward to use and a good price at the end

With using a years Staysure World Travel it opened up a bigger choice of where I could visit and in doing so I have seen more of the world in that year.
Because of age it was a bit costly but it did save checking other companies before each trip and as I was covered I could go at last minute without worries.
Next year I have taken out a Europe insurance and because I’m not going near America it has halved in price.
Now I have a different area to investigate and not worry about what insurance to take

Very easy web site to use, all instructions are clear and precise.
Price was reasonable for the cover I required.

Having had an annual travel policy for some time, it came for time for renewal. However this year it had suddenly sprung up by by about 30%?! No changes to the policy at all. The year before it rose in price by £2 only. Spoke to a man on the phone who spoke to me like a 'ridiculous woman who doesn't understand'. I asked for a manager to call me back as I didn't like the tone he was using with me. Have I had a call back for my complaint? No. Will I use or recommend Staysure? Absolutely not. Also found multiple policies for much cheaper!!! The fact they think because you are a returning customer that they can try to rip you off on an already expensive policy, then don't answer complaints is indicative of how they would have treated me should I have had to make a claim. Avoid like the plague.

Edit-
Following the response below, Staysure are STILL not contacting me regarding my complaint. Instead trying to justify the rise in the premium despite the fact that their own staff member admitted it was a huge percentage rise when I had no claims or change to my medical history. The fact that despite them being a regulated provider, they are still not addressing a complaint, says it all. If they can disregard their regulations and not respond to a complaint then you can be guaranteed they won't respond when you try to claim!!

The person I spoke to on the phone was able to get me a better deal and save me money.

Ihave always used stayshaw .Always helpful

easy to navigate site and competitive pricing

I phoned to see if I could reduce the renewal price. This happened successfully after a fairly long chat on the phone. I thanked the man for his reduction and said I would pay online nearer the expiry date of the present insurance. He was very unhappy for me to do that, saying I would have to go through all that I had done again! I told him that was ridiculous as if I renewed online with the new price I would not need to confer with anyone. But he kept on at me, so I gave up and paid over the phone so that he would leave me alone.

The first person I spoke to was very good but spoke too quickly and with an accent and I could not catch everything. I am elderley I there for cannot remember about being asked about my medical history so it was missed off. I had to ring again within 5 minutes and update my new policy after just paying the fee. I spoke to Richard who was very understanding and got it all sorted for another fee.. which was a shame but Thank you . Property covered now.

Informative and
Very nice person. Habe a 4 star for high price equal to one cruise fayre inc flights.

Finally got a good price for a cheap 4 days in spain

I just renewed our travel insurance it and was very smooth and quick!

Done it all on line and no problems

Easy application and peace of mind.

Good service, competitive pricing

Great service online and also when I called them. I'm really happy with the cover I've got. Very accommodating. Been with them a couple of years now.

Excellent service

Straight forward questions and easy to hollow.

Arranging everything online was simple enough although I had to contact the call centre to clarify a medical condition which was sorted after a short while on hold. Hopefully I won't need to claim but if the call handlers are as helpful as they are when buying the policy, it ought to be straightforward.