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Star's Music Reviews 

4,298
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Product found easily, order taken and delivered as expected. Delivery took a while but it was expected as it involved an internation leg.

Rated 1 out of 5 stars

I ordered a guitar online from Stars-Music, but when we opened the box we discovered a large crack in the guitar’s neck. We immediately filed a report with Stars-Music and provided all the necessary... See more

Rated 5 out of 5 stars

Mon français n'est pas bon, alors je vais utiliser l'anglais: Excellent price, the most competitive even when compared with more popular European stores that we all know about. Very nice... See more

Company replied

Rated 5 out of 5 stars

It was the first time that I used stars music. I ordered a court blackwood guitar. There didn't seem to be a tracking link that worked so I wondered about the delivery of it. However, it came quickly... See more

Company replied

Company details

  1. Musical Instrument Store
  2. Hi-fi shop
  3. Music Store
  4. Used Musical Instrument Store

About Star's Music

Written by the company

Bienvenue chez Star’s Music, le paradis des musiciens

Depuis plus de 45 ans, Star’s Music accompagne les musiciens, artistes, DJs, producteurs, techniciens et passionnés dans leur pratique de la musique. Débutant à la recherche de son premier instrument, musicien confirmé ou professionnel exigeant : notre ambition reste la même, proposer un choix exceptionnel, des prix compétitifs et l’expertise de véritables spécialistes de la musique.

Avec le plus grand réseau de magasins de musique en France et en Belgique, Star’s Music est aujourd’hui l’une des références européennes de la vente d’instruments de musique et de matériel audio. Nos magasins sont présents à Paris, Lille, Lyon, Toulouse, Bordeaux, Bruxelles et Bruges, avec de vastes espaces permettant de découvrir, comparer et surtout essayer le matériel dans les meilleures conditions.

Sur stars-music.fr comme dans nos magasins, vous retrouvez des milliers de références parmi les plus grandes marques : guitares électriques, acoustiques et basses, amplis, effets, batteries et percussions, pianos numériques, claviers, synthétiseurs, matériel DJ, home studio, MAO, microphones, casques, sono, éclairage et accessoires.

🎸 Une destination incontournable pour les passionnés de guitare

Star’s Music propose notamment l’un des plus grands stocks de guitares Custom Shop d’Europe, avec une sélection exceptionnelle de modèles prestigieux, rares et haut de gamme. Nos équipes de passionnés sont là pour vous conseiller et vous aider à trouver l’instrument qui correspond réellement à votre son, votre niveau, votre style et votre budget.

🎹 Des magasins pensés pour essayer, écouter et comparer

Acheter un instrument ne se résume pas à une fiche technique. C’est pourquoi nos magasins proposent de larges espaces d’exposition ainsi que des auditoriums et espaces d’essai dédiés, permettant de tester les instruments et équipements dans des conditions adaptées. Guitare, piano, synthétiseur, batterie, DJ, studio ou sono : nos spécialistes connaissent les produits qu’ils vendent et partagent avec vous leur expérience.

⭐ Pourquoi choisir Star’s Music ?

  • Le plus grand réseau de magasins de musique en France et en Belgique
  • Des milliers d’instruments et équipements disponibles
  • L’un des plus grands stocks de guitares Custom Shop d’Europe
  • Les plus grandes marques de l’univers musical
  • Des prix parmi les plus compétitifs du marché
  • De véritables magasins où voir, essayer et comparer les produits
  • Des équipes composées de spécialistes et de passionnés de musique
  • Un site e-commerce proposant une sélection extrêmement large
  • Une expertise adaptée aux débutants, musiciens confirmés et professionnels

Chez Star’s Music, nous savons qu’un instrument n’est jamais un simple produit. Il accompagne une passion, un apprentissage, un concert, un projet de studio ou parfois toute une carrière.

Star’s Music – Le paradis des musiciens.


Contact info

3.8

Great

TrustScore 4 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(4,298)

407 reviews in the last 12 months

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Rated 1 out of 5 stars

RUUUUUUUN from this site

Horrible

I ordered a guitar and an amp on this site. I got debited, no confirmation email at all. I send them a message, they awnsered two days after to tell me that I will receive an email soon, which never arrived. So 3 days after I send them another email to demand explanations and to tell them that this was not professional at all. Oupsi, no awnser. I called them to ask what happened, they said, sorry mister there was a problem with the transaction, which was an obvious lie of course because I got DEBITED. I demanded a refund and I'm still waiting. One word: RUUUUUUUUUUN

26 May 2020
Unprompted review
Rated 1 out of 5 stars

I ordered LTD EC-256FM Lemon drop

I ordered LTD EC-256FM Lemon drop, I keep on sending email to follow up my order but still it arrives late. So disappointed!. And worst thing, the item I recieved (LTD EC-256FM Lemon drop) is already used. I think it's a display one for costumer's to try on. Has some scratch, lots of dust, finger marks all ove the guitar body, strings are old with stains, and used mark on shoulder between frets.
But have no choice because I need to use it today.

1 February 2019
Unprompted review
Rated 1 out of 5 stars

WARNING...

WARNING.... Do not order from Stars Music will send you the wrong item and when you return it back to Stars Music they will not reply to your emails when you try to get a refund or exchange for the correct item.

I have sent them over 60 emails over the last 7 weeks. They promise they will send the correct item within the next 7 days..... but they never do it.

12 January 2019
Unprompted review
Rated 2 out of 5 stars

Wrong Stock | Bad Support

They shown a product on stock when the don't have any items left.
They claim to have great support an many communication channels, I'm still waiting the response on Facebook Messenger, they answer me an email 3 days before I wrote it and when I call them, nobody was able to talk in English with me.

15 June 2018
Unprompted review
Rated 2 out of 5 stars

Not what i bought!

In short, the product i received was not the one a ordered as pictured in Star's Music webpage. No external pre-amp but mounted inside the body. I am disappointed that nobody warned me about it.

1 June 2018
Unprompted review
Rated 5 out of 5 stars

Very happy.

Star's music had two guitars in stock of a guitar I've been looking for. No other retailer or supplier could help. The tracking of the item didn't work (it never showed as shipped or gave a tracking number on their site) but it arrived as promised and on time.

Very, very happy!

21 April 2018
Unprompted review
Star's Music logo

Reply from Star's Music

Bonjour,
merci pour votre retour !
L'équipe Star's Music

Rated 5 out of 5 stars

good

fast and good

5 July 2017
Unprompted review
Star's Music logo

Reply from Star's Music

Thank you :)
See you soon on Star's Music !

Rated 5 out of 5 stars

Tip top

R.A.S
Nickel

29 June 2017
Unprompted review
Star's Music logo

Reply from Star's Music

Merci pour votre message !
A très bientôt chez Star's Music

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