Sports Events 365 Reviews 

751
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Im writing this because I initially gave a one star review due to confusing comms from them. But happy to say all later comms were timely the process was in line with what i experienced with FI... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with them. They helped us at the selection of the seats for an World Cup game and guided for all the necessary steps to access our tickets. Everything happened as it... See more

Rated 1 out of 5 stars

WARNING 2026 Carabo cup final tickets You are alowed to select the block /section you would like prices vary from £200 /£3000. I chose the Arsenal section at £800. Only to be given a seat in the oppo... See more

Rated 1 out of 5 stars

The only was that I got the tickets. Unfortunately, seperate was given for parents and seperate for children - I didn't get guarantee for 4 people next to each other, while I was guaranteed that the... See more

Company replied

Company details

  1. Event Ticket Seller

Information provided by various external sources

Sports Events 365 is an international sport and shows tickets vendor. Founded in 2006 and grew steadily to become a leading provider of sports and shows tickets to international travelers. 100% supply guarantee on the official site of Sports Events 365.com. Buy tickets from the most reliable supplier in Europe!


Contact info

4.0

Great

TrustScore 4 out of 5

751 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 38% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(751)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

אמינות מעל הכח

מבחינתי בעסקאות כאלו הכי חשוב זו האמינות וכאן דניאל והצוות הוכיחו את עצמם בגדול.
גם המחיר הוגן והשירות אחראי ומקצועי.

For me, in transactions like this, the most important thing is reliability, and here Daniel and the team have proven themselves to be reliable.
The price is also fair and the service is responsible and professional.

30 September 2023
Unprompted review
Rated 1 out of 5 stars

I discovered that I have bought the…

I discovered that I have bought the ticket in extremely expensive price and the seat location which was not able to select was even bad.

19 August 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Dear Hong,
We sincerely appreciate you taking the time to provide feedback about your recent experience with us.
At the same time, your claim is factually incorrect.
You purchased tickets in a certain category and received as tickets according to the selected location.
The tickets were sent to you in advance, and you received excellent service from us, so it is very surprising to hear your complaint, which has no real justification
Regarding the price, as you well know and as indicated on our website in a prominent number of places we sell tickets accordingly and the price is determined according to the market conditions at a certain time. The tickets are purchased through our suppliers and in many cases pass through several hands. The price you paid reflects the cost of the tickets plus our company's modest commission.

Rated 5 out of 5 stars

This is a great company!

This is a great company, with Great prices, can’t be beat on pricing, they work with you to get you the items you need, and if for some reason it’s out of stock they will refund you instantly.

11 August 2023
Unprompted review
Rated 5 out of 5 stars

365 Ticket best class

Is the second time I get 365 Ticket on behalf Eugênia's support and was amazing!
Precision information, fast responses and quality in all process.
Thank you Eugênia for more one best class seevice.
Daniel Lugli

1 August 2023
Unprompted review
Rated 1 out of 5 stars

DONT BUY !

DONT BUY !

I placed an order for a World Cup match in November 2022 and never received the ticket. I called the emergency number 40 times on whatsapp, nobody answered. The thieves then recently offered to refund only half the ticket because I didn't call the emergency number from a phone number without using whatsapp.

ABSOLUTELY DISGUSTING.

Btw, they are located in ISRAEL so you cant pursue them 🙂

Edit : After 9 months, they finally give me back my money thanks to my review on trustpilot.
However, worst customer service ever.

29 November 2022
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Bonjour, Ce que vous écrivez est vrai et malheureux. Nous avons deux cas sur plus d'une dizaine de milliers et dû uniquement non pas à l'organisation Qatari qui a été irréprochable mais aux dysfonctionnements de l'application FIFA, ce dont tous les médias ont repris en cœur. .... Quoiqu'il en soit, en dépit de vos termes utilisés qui sont également inadmissibles et sur la façon de sous entendre que ce pays est intouchable en utilisant une locution anglaise ( Btw) et un emoji ridicule, nous allons procéder à un remboursement intégral. Sachez également que la justice peut aussi bien être rendue en Israël et nous ne voyons pas ce qui peut parfois l'en empêcher.. Encore un immense fantasme que suscite ce pays aux yeux de citoyens dont la leur peut tout autant être égratignée. Nous vous demandons de prendre contact avec logistics@sportsevents365.com afin de régulariser votre remboursement total.. Nous ne vous demandons pas d'effacer votre message mais d'y apporter des modifications que vous pensez plus adéquates avant toute chose.. Cordialement
PS: Ce même message est envoyé sur votre boite mail.

Mise à jour 20 Juillet 2023: Notre comptabilité m'a informé qu'en fait le remboursement à été réalisé de façon intégrale le 19 Juillet 2023 sur un compte CIC dont vous êtes le titulaire.

Mise à jour 28 Aout 2023: Sachez que nous avons mandaté un cabinet français afin d'obtenir un rectificatif de votre part. Vous ne répondez ni aux appels ni aux courriels du Cabinet. Nous ne lâcherons pas et n'accepterons jamais ce type de commentaire aux relents racistes et xénophobes.

Rated 1 out of 5 stars

Don't use this company!

I was very dissatisfied this scam company. I bought our BB tickets for over 500USD months in advance of the game in the EU. It should have been a red flag that we were not assigned specific seats, but only a section. When the date of the game was changed such that we could not attend, I asked for a refund, which they refused unless I provided even more personal bank info. They were also hard to reach despite the so-called "Emergency Hotline." Live and learn. If I had just gone through our hotel concierge and the official BB team website, I would have paid half the price, would have been assigned specific seats + a refund would have been more likely since not my fault the team moved the date of the game to a day we could not attend. Fortunately I paid with a Visa. Visa came through and reimbursed me after a few months and initiated an investigation into this company.

22 February 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Greetings,
We are sorry to hear about your disappointment. However, you have not provided any additional details regarding your specific order. In principle, I can relate to the issue of shifting dates. We state clearly and explicitly on the website that the dates of the games can change according to various constraints (broadcasting rights of the broadcasting bodies and more.
The information you shared here is very partial and misleading. If you have any complaints you should contact your customer service.

Rated 1 out of 5 stars

SCAM

SCAM! CAREFUL!
I bought tickets for Portugal-Bosnia in Lisbon 17th of June from Sports Events 365, but they where a scam. We were not let inside. Money out the window and travel to Portugal for no reason.

17 June 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Greetings,
We are sorry to hear about the incident. It is unfortunate that you did not contact us on the emergency line so that we could assist you.
Our company is a serious company that has existed for 17 years and the satisfaction of our customers is the most importnat issue for our company,
I'm sorry that there was a rare and one-off problem with the cards.
Needless to say, a full refund has already been made to the customer and we will be happy if you contact us through customer service for any additional questions.
Best regards,
Sports Events 365 team

Rated 1 out of 5 stars

I did buy 4 VIP-tickets to PSG game…

I did buy 4 VIP-tickets to PSG game 3.6.2023. After purchase they send me message, that all Vip are sold, but they give seats upper places and after game some free drinks at vip-area. I did not want to go upper so i wanted good seats low and long side. Then they wanted more money because low seats cost more than VIP?. There was many emails and every time everything did change at those emails. They give us seats where you can't see match or stadium nicely. Next of us some family had paid each one ticket 200€ less than we did. My child had to sit far away from us on the steps because she did not see nothing and rest of family did not see also anything. You promise us Life Time experiece and that you really give us! This company STEAL your money!

They use many different emails and site names 365tickets.co.uk, sportsevents365.com, lippu365.com etc.

Reply to SportsEvents365 email of 8.6.2023. They never sent me a message to refund the money, but asked for more, offering inferior seats at a higher price. In the end the seats were so bad that you couldn't see the stadium and the pitch was really bad. I can send all the emails to you who want to see how this company works. They sell tickets that they don't even actually have for sale!

SportsEvents just keep on lying and they need to be stopped. You will not get away with this so easily and Idan Tenhauser will know it personally!

2 June 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Hi Tony,
Thanks for the feedback. At the same time, it is important for me to clarify that the facts described in your letter are not accurate.
On 27.2.23 you made a reservation on the website for 4 hospitality tickets. We have informed you that these tickets are not available and that you can cancel the order or purchase other tickets.
It was explained that the other tickets will be in the lower central ring and it was also explained that their price is more expensive.
You agreed and paid the required supplement.

The tickets that were actually delivered and on time correspond exactly to the category that was ordered, so it is not clear to us why you have complaints against us.
We have acted in good faith and all our obligations towards you have been fulfilled in full.

Rated 5 out of 5 stars

Serie A match Napoli - Sampdoria

I had a great experience on football Serie A match Napoli - Sampdoria. Couldn’t get tickets over officiall site so I address to this site. In the begining I was in big doubt about this way of buying a ticket but everything went perfecty. I’ve got match e-tickets 48h before match as they announced. Entering the stadium was very easy and elegant with no delay. I had a great football experience watching Napoli celebrating championship title and definitely a big recommendation for this online site. Thank you!

4 June 2023
Unprompted review
Rated 3 out of 5 stars

Willing to refund $ when unable to secure tickets

I was initially very disappointed as Sports Events 365 was not able to come through with the tickets as was confirmed. I was pleased to get a full-refund and then some for the disappointment. I would say that their customer service has been very responsive to this situation and were quick to offer a refund in the circumstances. I would have loved to have seen the game, but more importantly, did not loose any money in the process. I am happy to say that the money in already back in my account. I was impressed with this and how they stayed with it until the matter was resolved and I was made whole. Outstanding customer service.

20 May 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Hello!
We are sorry to hear that your experience was negative. Our company invests a lot of effort on
To ensure an experience for all our customers.
What happened in your case is really a rare case that does not indicate the rule. We sell tens of thousands of tickets a year. It is important to note that the tickets were not fake. This term is not correct. There was an issue that was reported to us in real time about entering the game with the tickets provided. We have made many efforts to find a real-time solution to the problem that has arisen. We are still investigating why the problem with these cards was caused. It should be noted that immediately after the match date we informed you that you will receive a full credit for booking + additional compensation. Our response was immediate. Regarding the request to receive the bank account details, since we were unable to win through the credit card due to a malfunction with the clearing company, we requested these details.
I can assure you that our company is reliable and well-known and has even existed for over 17 years. If you have any further doubts, please contact customer service and we will respond as soon as possible.
Best regards,

Rated 1 out of 5 stars

Terrible service!

Terrible service!

On their site it is proudly displayed that they are a reliable supplier and you only have the ultra-positive reviews displayed, just to make you feel confident.

I bought 2 tickets for a basketball game for my husband as a birthday present for the last game on our territory of an upcoming star.

2 days before this game, I receive an email informing me that they are not able to fulfill the order!... with apologies. No alternative proposals, nothing...just a refund which is just a matter of course in this case!

We are sports fans and already plan to ask them for other events.
Now it's unimaginable. Too afraid to pay for travel, accommodation and other expenses and to cancel everything at the last minute without explanation and commercial gesture.

7 May 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Hello!
I'm sorry to hear that this is your feeling. This is an extremely rare case where we could not deliver the tickets for the game you ordered. It should be emphasized that we made many efforts to find alternatives. but unfortunately without success.
In accordance with the terms of the site, an immediate credit was made for the amount paid.
We will be happy to give you a special discount for your next order through us.
We are sure that your next experience through us will be positive!
Best regards,
Sports Events 365 team

Rated 1 out of 5 stars

Still waiting for a response 11 days…

Still waiting for a response 11 days after event..
Said we were getting category 1 tickets for the rugby ( checked their page for the exact setting location ) received category 2 but paid for the category 1.... Still asking for a response still nothing !!

29 April 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Dear Hugo!

We were very surprised to hear your complaint about the location. I can't find any email or request from you regarding this. We also need information to identify your order.
Please send an email to customer service with all the details.
contact@sportsevents365.com
Our team will examine the case on its merits and answer you.
Best regards,

Rated 1 out of 5 stars

the only plus were tickets

The only was that I got the tickets. Unfortunately, seperate was given for parents and seperate for children - I didn't get guarantee for 4 people next to each other, while I was guaranteed that the places will be in the same sector as it weren't. What it was the worst - TWO TICKETS WERE ON CORNER ALTHOUGH I PAID MUCH MORE FOR THE SIDE!!!

Tylko fakt, że bilety przyszły się zgodził. Nie miałem gwarancji, że 4 miejsca będą obok siebie, ale miały być w jednym sektorze, a tak nie było. Co gorsza, rozdzielono bilety dla dzieci i dla rodziców. A co najgorsze kupa kasy poszła na bilety, które okazały się być na narożnik, a nie na bok!!!!

30 April 2023
Unprompted review
Sports Events 365 logo

Reply from Sports Events 365

Greetings,
We were very surprised to hear your complaint about the seating. I can't find any email or request from you regarding this. We also need information to identify your order.
Please send an email to customer service with all the details.
contact@sportsevents365.com
Our team will examine the case on its merits and answer you.
Best regards,

Rated 5 out of 5 stars

Great time at Anfield Stadium

We travelled 4 adults - my wife, two adults kids and myself to see Liverpool vs Arsenal.
We ordered the Premier Club Hospitality Tickets after another package that i have ordered, was not available to all of us. we paid a little more and the guys from Ticketingo were very helpful and solved it immediately.
We received the tickets by mail 5 days before the game from LFC directly and put them in my mobile wallet. The overall experience was great, we set in a better place than we ordered, the lounge was very good and the food was also very good.
We had a great time and we are looking forward to the future events. Thank you again.

9 April 2023
Unprompted review

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