The best Austrian based online bike shop so far! Good selection of articles with reasonable prices. Fast shipping and a rather simple return procedure of not fitting goods. No complaints but only pr... See more
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Ordered a very expensive road bike here, was a bit hesitant as some reviews weren't that positive, but the price was unbeatable. Happy to say the bike arrived in flawless condition. Solidly packed (lo... See more
I ordered back and rear lights for Trek, they had the best offer in the whole internet. Lights arrived super fast, and I had used them for several months, unfortunately one of them broke. Sport Okay t... See more
No lo recomiendo/ I don't recommend it La empresa SPORTOKAY.COM, no ofrece ninguna facilidad para la devolución del producto. Te da una dirección en Austria y tienes que enviar el paquete por tu cu... See more
Company replied
Company details
Information provided by various external sources
Als Spezialist für Bekleidung und Sportausrüstung im Outdoor-, Berg-, Kletter- und Skisport als auch im Bike- und Fitnessbereich begeistern wir unsere Kunden europaweit mit günstigen Preisen und 3D Produktwelten. Dabei bieten unsere Top-Marken Under Armour, Nike, adidas, Chillaz, Mammut, Haglöfs, K2, Martini, Deuter, Dainese, Salomon, Leki, Löffler, Ortovox und SCOTT ein Sportsortiment höchster Qualität. Besonders beliebte Produkte bei SportOkay sind u.a. Lauf- und Wanderschuhe, Alpin- und Tourenski, Suunto-Uhren, Scott & Giant Mountainbikes, Jacken, Hosen, Helme, Rucksäcke und Outdoorzubehör.
Contact info
Werner-von-Siemens-Straße 5, 6020 , Innsbruck, Austria
- www.sportokay.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Good shop
I didn't know this shop before but it will not be the last time I ordered there. Quick job done and all was fine!
Extremly fast shipping an smooth order…
Extremly fast shipping an smooth order management
three shorts for hiking
I ordered three different types of hiking shorts (salewa, Jack Wolfskin and Scott) the delivery was fast and perfect. One short (Scott) was too big- although all of them were ordered in size XL - so I returned it.
Would have given a 5 star review if the…
Would have given a 5 star review if the the first ordered ski jacket was not 3 weeks in transit and more substantial inner padding, but had to send back and got a refund in 2 days which was excellent.Took a gamble and ordered a better more substantial jacket 3 months later and my birthday came early.Beautiful ski jacket
Excellent experience
Excellent experience, price are lower than competitors and services are good, in order of timing, kindness and delivery
Ordered from the Netherlands
Ordered my skis from the Netherlands, this Austrian store offered the best deal in Europe. Pricing, ordering-process, confirmation, and delivery were excellent. What more can I say :-)
They delivered the incorrect size and…
They delivered the incorrect size and then charged me 36euro for their error, do not use this company

Reply from SportOkay.com
Great price
I purchased ski bindings in their end of season sale for a great price. Ordered on the evening of the 20th March delivered 26th March AM.
Perfect condition and comunication by…
Perfect condition and comunication by email due to location of delivery etc.
Great shop
Great shop, very fast delivery and easy process for sending goods back.
I like the presentation of the products.
Got my new Barrvox LVS within 3 days
Got my new Barrvox LVS within 3 days! TOP!
TERRIBLE STORE. Sent damaged skis.
TERRIBLE STORE. I did the order from them for the first time, because the pair of ski which I wanted, was available only on their website. They sent me a ski with a HUGE scratch! After sending photos they gave me 35 EUR discount to the next order. Customer service is horrible too, they reply within 3-7 days. NOT RECOMMENDING, just bunch of thieves!

Reply from SportOkay.com
The artva wasn't brand new
The artva wasn't brand new. Box opened and device dirty. Plastic envelops broken.... I opened a ticket, but customer service demonstrated to be extremely slow in replying. It was supposed to be a nice present but it turned into a nightmare without any support.
UPDATE
Dear SportOk, thank you for you rapid answer to my review but there is a lie in your answer: 10 days passed by since my ticket was opened and no action from your side was so far taken to fix the issue.

Reply from SportOkay.com
Excellent service.
Very happy with the decision to order from this site. I've ordered a pair of Fischer skis, got a complementary ski bag and a 1 day ski pass on Austrian Stubai glacier (which probably I will not be able to use since I live 1200 km away). Received the products in 6 days in perfect shape, as ordered.
I haven’t received the item I’ve paid…
I haven’t received the item I’ve paid for.
The reply I got from customer service, specifically from Christoph, was that maybe someone else took it. Without any proof of delivery from the courier to prove this. Since this first reply I’ve bee trying to contact again the customer service without success as I’ve asked for a refund or for the actual delivery of the item I have already paid. I don’t recommend to buy any product if this is the service this website provides.

Reply from SportOkay.com
Great outdoor shop
Fast delivery, excellent support (Martin) always replying within one working day, easy return process. Recommended!
Tienda recomendada / recommended
Productos en perfecto estado, envío para ser internacional bastante rápido (Austria-españa).
Tienen bastantes descuentos y ofertas.
No he realizado ninguna devolución, pero en caso de necesitar el sistema es muy fácil. En el paquete te incluyen un papel con instrucciones para la devolución y una etiqueta para el envío.
Empresa de confianza, recomiendo totalmente!
.
Products received in perfect conditions. To be an international shipping it has been fast (austria-spain).
They have many deals and discounts.
I didn't need any return, but in case of needed, they include inside the parcel a form with instructions to send them back and a label tracking to put on the parcel.
Confident shop, I definitely recommend it!
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