Had some issues with suppliers sending us the bills by mistake and split the bills was very quick to get in contact with them to straighten things out. Spoke with a lovely staff member called Louisa w... See more
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Split The Bills, Floor 6, 1 New Era Square, S2 4RB, Sheffield, United Kingdom
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Had issues at the start with no Wi-Fi and poor communication, but after speaking with Customer Operations Manager Matthew, everything was quickly resolved. He was very helpful, arranged compensation, and left me happy with the outcome.

Reply from Split The Bills
Mohammed was clear and concise with delivering information and solved my issue within minutes. Excellent customer service!

Reply from Split The Bills
Louisa was absolutely lovely, full of joy and super helpful

Reply from Split The Bills
Gemma efficiently raised my enquiry with manager.

Reply from Split The Bills
Your customer service staff was extremely helpful, answered all my questions without a problem and gave helpful advice, got us all sorted and set

Reply from Split The Bills
Really fast reply and sorted issue quickly.

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Reply from Split The Bills
Polly was incredibly helpful and answered all of the questions I had. She was patient and friendly and was definitely a part of the reason I decided to go with split the bills - thank you very much!

Reply from Split The Bills
I was on the phone with Claire who was very helpful in answering my questions and resolving them too. She had great customer service. Thank you!

Reply from Split The Bills
Quick and very to the point ,Louisa got my electricity back in a matter of hours and maintained excellent communication throughout.
More employees should aim for her standards.

Reply from Split The Bills
Clare was genuinely amazing brilliant customer service! Thank you for your help and support!

Reply from Split The Bills
I spoke to claire on the phone regarding meter readings, which she answered within the minute of me calling, and she was able to answer more questions that I had regarding broadband!! They had already followed up with our broadband network and raised a case to ensure we had secure connection as soon as possible, she was very reassuring and knowledgeable!

Reply from Split The Bills
Sales
Gramos was extremely helpful, professional, and patient. Explained everything clearly and answered all my questions. Great customer service experience – thank you.

Reply from Split The Bills
Peter was very kind and helped through my issues with the billing. I had made some mistakes and he assured me that it could all be rectified in the system and put my mind at ease.

Reply from Split The Bills
I spoke on the phone with Gemma and my call was answered very quickly without having to wait and she gave me answers to my questions straight away and explained what I was unsure about very well. Gemma was very polite and so friendly and couldn’t have been any more helpful!

Reply from Split The Bills
Communication, happy to help. Answering questions.

Reply from Split The Bills
Samuel was really clear with his communication and was super helpful in resolving my issue. The efficiency in sending me a link and also having the option to pay off a bill asap instead of having to wait for it to automatically come out was a huge relief! Thank you Samuel!

Reply from Split The Bills
Lindsey explain and answered any queries u had and make everything very clear and understandable

Reply from Split The Bills
I had a problem with my water bill and I spoke to Katie and she was so helpful. She gave me the options of what I could do and she was lovely!

Reply from Split The Bills
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