Specsavers Reviews 

The optometrists were amazing, so helpful and kind. I learnt more in one appointment than I had over 30 years.

Friendly staff. No wait time.

Interface was either the same or very similar as what it was in the past. This made it easy.

I don't know if this is a new thing, but I discovered how to charge the cost to my health fund provider this time. HCF was not and still is not listed, but I discovered that HiCAPS is. I appreciate this.

I found it funny to pay the $0.03 gap though. Surely this can be dismissed?

The staff were genuinely very helpful and happy to serve you

Great service

I purchased contacts online on 6 July and I have still not received my purchase some 24 days later.
This is very poor. I have not received feedback about why they have not been delivered and details on when. I find it strange Specsavers online are seeking me to engage in a survey when I have not received the product.

Specsavers at Currimundi (QLD) took me, my wife, and our adult son as walk-in customers wanting eye-checks, optical prescriptions, and possibly some new glasses.
We were quickly, efficiently, and professionally seen with minimum waiting, and friendly service.
I could see other customers being treated in the same excellent way.
Great teamwork by skilled professionals!

I have bought my glasses from various Specsavers over the years with no issue . Sadly the last two times have totally ruined my experience with this company and I will not be dealing with them again .
First I had bought a pair of long distance glasses from a store since closed and I could not see clearly from them and was told to give it up to a month and see how they went . When I returned after the time stated I was told that I had left it too long and nothing could be done .
The last experience was at the Clare SA branch and I rang stating I was having issues with my reading glasses and was told I needed time to allow my eyes to adjust . I rang back after the time stated and was told yes they could be replaced but given my age I really needed two pairs of reading glasses , one for book reading and one for reading the computer . These glasses could do neither . I said my old pair did both so I doubted the need for two but she was insistant on it . Around this time the war broke out overseas and petrol prices become much higher and I have been unable to come up with the money needed to make two trips over 100km one to have another eye test and recheck the glasses and two to pick up the new pair and hope this pair actually work . I had continued to use the glasses as told to and not use my previous glasses which I could actually read with but the constant double vision , eye strain and headaches have shown they will never improve any . I will now need to buy another pair of reading glasses elsewhere .

Friendly, fast, knowledgeable and efficient.

Professional courteous service

Very professional, very friendly & courteous and a high level of expertise.
Thank you to all Staff involved.

The past 6 years , staff have always been professional and helpful. Between myself and partner , who has had lots of visits due to cataracts changing etc we've never had a bad experience here.

Short wait times, after seeing the optometrist my personal assistant was immediately available to discuss my new glasses needs.
New specs ready in less than 8 working days.

Received the wrong lenses.

They are very professional in the subject.

Everyone, from entry to reception, to optometrist, and also customer service was very welcoming & patient. Great energy all around !
The salesperson had a skill of picking out glass shapes that compliment my face & features. In the end, I didn’t choose the original pair I thought I liked, and instead purchased one he showed me because I loved it ! Thank you very much Team SS Bentleigh !

The doctor behaved really kind and friendly the staff are very helpful and kind

Excellent service