Specsavers Reviews 

This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

As indicated. Comfortable, professional, robust and to the point.

Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

Pretty average delivery time and so I ran out of lenses. Wouldn't use again

Staff were friendly, knowledgeable, efficient and helpful.

Specsavers the store always awesome every step of the way. Ordering contacts for them to then come from AU was dissappointing!

Good service, friendly staff, very helpful. Thanks to Steve Nicole and Michelle for being kind and offering help.

Too rushed. Not listening to needs. Wrong assumptions - wanted single vision glasses. They assumed I wanted progressive. Optician did not allow me to speak - she did most of the talking.

I was very impressed with the quality of service I received on my recent visit to Spec Savers Gisborne in obtaining reading an driving glasses which has improved my quality of life

I've been purchasing glasses from specsavers for the last 20 years, the 2 for $299 frame deal is fantastic. At my local specsavers, the staff are friendly and listen, and there is no shortage of staff available to help with frames and adjustments. The Optometrists are qualified and knowledgeable, so I have confidence in them, and they happily answer my questions on my changing eyesight and the best lens options. They aren't pushy for sales and have eased any concerns I have had. The 3 month guarantee period also gives one more confidence going with them. Great service and frames for the 2 for $299 price point!

Helpful friendly staff who are very good at their jobs. Thank you

It was a very enjoyable experience

The optician was skillful and professional.
Her assistant, Hannah, was absolutely brilliant with her people skills.

Outstanding customer service. Ordered the incorrect lens and they were refunded promptly. Will not be using anyone else now for my eye care needs.

I had this appointment booked from last June 2025,
so needed to attend and was thoroughly examined and cared for by the optician I saw. Very professional and treated very well

Appointment on time, friendly and competent service

My wife and I have been using Specsavers for many years first in the UK and since 2014
In NZ, always had very good polite, professional service, always make you feel welcome, my wife has had her hearing aid
Tests and hearing aids from Specsavers,
Always been happy with them.