Specsavers Reviews 2,367

The Staff were welcoming and I felt that I was a human and was well informed as to what was going on. The reading of my notes was reassuring and I was given helpful advice.

Its been an absolute frustration and the problem started long before 8 April. I have been trying to get guidance from an optomitrist regarding my glasses and what contacts would work, this took over 2 weeks to the point where someone actually contacted me back, and explained the process, which I was happy to move forward with and they were going to get back to me. which did not happen. Landed up ordering lenses off the website, which arrived before someone made contact again. then never heard from specsavers since.

Excellent Service and lovely people to deal with

Website was easy to use. Pretty self explanatory.

Not enough time spent checking on my wants with a new device. More time might have ensured the right fit first time! Happy to review review if issue can be resolved.

From making my appointment through to discussing my eyesight with the Optomiterist was made so easy due to the friendly, professional and knowledgeable staff. I was treated very nicely, I even turned up 40 minutes early and was given an early appointment.

Great experience and great team.

From the moment I entered the store I was well treated by all the staff. Each step of my eye test review was clearly explained what it was for and what to expect, including the optometrist who did my eye test, he was extremely good, made me feel like I mattered.

Getting clear explanations throughout my eye examination which made me understand the kind of eye problem that I have and the best way to correct it.

I had a mixed experience at first, but it improved significantly. Initially, I had to look around on my own for about 15–20 minutes before any staff approached or offered assistance, which gave me the impression that I wasn’t being taken seriously.

However, things changed once I picked up a pair and started trying them on. When I asked a few questions, I received excellent service. Victoria and another staff member (who helped with my appointment and whose name I didn’t catch) were both very helpful, attentive, and made the rest of my experience much better.

Overall, while the initial wait for assistance could be improved, the service I received afterward was great and appreciated.
Also the guy who assisted during the pick up was very courteous and friendly.
Overall - great experience
Thanks

"I had an excellent experience during my eye exam. The doctor was very thorough, professional, and took the time to explain everything clearly. I am very satisfied with the service and would highly recommend this clinic."

Great services price and glasses

No thanks
I have made a lot of previous comments

Very friendly, efficient, punctual and great value for money! Excellent clear information provided.

Professional services and welcoming staff

Very happy and felt satisfied with the out come for my son