SpareFoot Reviews 

50,531
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 2,056 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and knowledgeable staff who guide individuals patiently through the entire reservation and account setup process. People also deeply appreciate the smooth online user interface and clear communication that make finding local storage units remarkably straightforward. Though some customers noted that rental prices can increase quickly after moving in or feel a bit high for their budgets. Others also mentioned occasional communication challenges when trying to contact someone by phone for assistance. A few reviewers felt that some staff members could be difficult to reach or occasionally unwelcoming.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently helpful,... See more

Customer service

Customers report positive experiences with customer service, praising staff for being helpful, polite, and... See more

Service

People report positive experiences with service, highlighting the supportive and thorough staff who assist... See more

User experience

Consumers find user experience to be positive, highlighting that the online process is very fast, quick, and... See more

Price

Users describe ambiguous interactions with price, as experiences vary significantly between customers. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more

Rated 4 out of 5 stars

Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more

Rated 4 out of 5 stars

The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more

Rated 5 out of 5 stars

Larry, the Public storge emplloyee was geat at seting me up with a place for my RV. We completed all the paperwork in the office. He met me at my spot to help me park the RV properly. Overall it wa... See more


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Boat Storage Facility
  4. RV Storage Facility
  5. Storage Facility

Written by the company

SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.

Written by the company

Largest Inventory Online
SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
Find the Best Deals
Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
Storage Made Easy
Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.

Contact info

4.2

Great

TrustScore 4 out of 5

51K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(50,531)

1,832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Customer

Website gives one price but they charging something different

28 June 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 5 out of 5 stars

The agent was exceptional

The agent was exceptional. She listened, found a facility near me for an excellent price. Was well informed, courteous, very helpful and efficient. Her politeness and personality was refreshing. All in all everything went smoothly and was very satisfied with the site and the service provided. Thanks for the help!

28 June 2026
Rated 1 out of 5 stars

Really innacurate information twice

Really innacurate information twice. Went to the place in person to find out they dont even the auto storage I reserved for

27 June 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.

Rated 5 out of 5 stars

Smashing!

Hi! I talked to Marilyn , on the phone, and she was warm, energetic and helpful, found me a place closer than I had anticipated, at a rate and specs twice as good as any my friends had been talking about. Glad I looked for myself. Would and likely will use them whenever I need future services, and highly recommend successful business moves to my friends and followers. Fantastic, happy 4th to you all!

23 June 2026
Rated 5 out of 5 stars

Clean & cool storage facility

The facility in Texas is clean and cool, temperature controlled. The access is security controlled but readily available for customer. We took a personal tour of the facility before and picked our storage space. The front desk person was and very kind, professional, and helpful.

9 June 2026
Rated 1 out of 5 stars

sparefoot is a great site. but hard to reach when there is a matter that needs to be dealt with. i need an email or customer service number to contact sparefooot

need a customer service number and /or support email for consumers to reach out to spareFoot when there is an issue with offers. to also leave in our emails the info. regarding the offer that has been chosen by consumers. please reach out to me by email i would like a copy of the offer i had chose. thank you sincerely tinamarie anderson.

1 March 2026
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!

Rated 1 out of 5 stars
SpareFoot logo

Reply from SpareFoot

Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.

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