Space Station Reviews 

2,784
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 296 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff members, noting that the team constantly goes above and beyond to make the entire moving and storage process smooth, welcoming, and entirely stress-free. Consumers also highlight the immaculately clean and secure facilities, while deeply appreciating the convenient location, straightforward access options, and the added benefit of complimentary removal services provided during their transitions. Some reviewers were not happy with certain operational aspects, mentioning frustratingly limited access hours in the evening, initial worries regarding container-based storage units rather than traditional rooms, or occasional negative experiences with the removal service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, efficient, and... See more

Service

Customers report overwhelmingly positive experiences with the service, highlighting professional and helpful... See more

Facilities

Users describe positive interactions with facilities, highlighting clean, modern, and well-maintained... See more

User experience

Clients share positive opinions on user_experience, highlighting a smooth and straightforward process from... See more

Customer service

People report positive experiences with customer service, noting that staff are consistently communicative,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team in Banbury have been so understanding and supportive over the last few months since I lost my husband. They eased my worries by arranging a storage unit and removal along with keeping me up t... See more

Company replied

Rated 5 out of 5 stars

Having used Space Station Banbury recently, I have to say I was so impressed with Paul’s overwhelming helpful and professional manner. He went over and above and even helped us move out of our storage... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Space Station Storage! The team was extremely helpful from start to finish, and Rebecca at reception is particularly friendly and efficient. The storage unit itself is clean, wel... See more

Company replied

Rated 5 out of 5 stars

An excellent storage facility for my move back to Wakefield. The guys here were very helpful setting up my existing app for using here. Everything is spotless & it's easy to find my unit, even better... See more

Company replied


Company details

  1. Storage Facility
  2. Self-Storage Facility

Written by the company

We offer business and personal self storage in London, Thames Valley and Birmingham. Safe and secure storage, with a free removal service directly into your storage unit. Looking after your valuables since 1983.

Space Station Self Storage

Written by the company

Looking after your valuables since 1983
We offer business and personal self storage in London, Slough and Birmingham. Safe and secure storage, with complimentary removal service directly into your storage unit. Looking after your valuables since 1983.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,784)

290 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My service was outstanding the staff…

My service was outstanding the staff very friendly and helped my oragnise my furniture they explained every think and the delivery service was also outstanding would recommend to family and friends

19 February 2026
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Reply from Space Station

We are thrilled to hear your service was outstanding! Thank you for recommending our friendly staff and delivery service.

Rated 5 out of 5 stars

Moving to a bigger unit.

When I asked if they had a bigger unit (than the 50 sq.ft. one I was using, and at what price, Holly was really helpful. They had a 100 sq.ft.one available, and at a very modest increase in price. Arranging collection from another unit I had and dovetailing that in with the transfer was seamless.

19 February 2026
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Reply from Space Station

Thank you for sharing your positive experience with our unit transfer service. Holly appreciates your kind words about her helpful assistance.

Rated 5 out of 5 stars

Firts calss personal assistance and…

Firts calss personal assistance and guidance...the app works well!

19 February 2026
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Reply from Space Station

We are utterly delighted to hear about your first class experience! Thank you for highlighting our personal assistance and app functionality.

Rated 5 out of 5 stars

The best…!!…

After losing both my parents I couldn’t cope with going through all their belongings so instead I used the storage facility in Kirk Sandal Doncaster to store a lot of items. The staff are honestly amazing and go above and beyond. I gradually started going through the items then moved down to a smaller unit.
The units are easy to use and the security is fantastic.
I’m sad to leave this company as I no longer need the storage simply because the staff are second to none and the ease of the units.
I highly recommend

25 February 2026
Unprompted review
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Reply from Space Station

Your positive feedback means everything during such a difficult time. Thank you for trusting us and recommending our services.

Rated 5 out of 5 stars

Always helpful and friendly staff

Always helpful and friendly staff. The facilities are top notch and clean. Highly recommended.

24 February 2026
Unprompted review
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Reply from Space Station

We are pleased to hear about our helpful staff and top notch facilities. Thank you for recommending us.

Rated 5 out of 5 stars

Professional

This is a very well run site ,secure good value ,would highly recommend. I used the removal service very good shifted my gear in no time .

18 February 2026
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Reply from Space Station

Thank you for taking the time to share your feedback about our secure site and removal service recommendation.

Rated 5 out of 5 stars

Excellent operation

Excellent front desk service whilst setting up. Whole operation is easy to use. Access is easy but secure.

15 February 2026
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Reply from Space Station

We are delighted to hear you found our front desk service excellent and our operation easy to use.

Rated 5 out of 5 stars

Easy self storage

Such an easy process. Very clear and straight forward. Thank you

22 February 2026
Unprompted review
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Reply from Space Station

Thank you immensely for choosing our easy self storage. We're thrilled the process was clear and straightforward.

Rated 5 out of 5 stars

An excellent experience with Dale and…

An excellent experience with Dale and Ted @ the Shrewsbury location. Always a smile and a wave when I visit my unit. They have always responded promptly and thoughtfully to any queries raised. I would 110% recommend this location to anyone wishing to store their personal belongings / stock etc either short or long term.Keep up the superb work !

22 February 2026
Unprompted review
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Reply from Space Station

Thank you for your wonderful feedback about Dale and Ted's exceptional service and your strong recommendation.

Rated 5 out of 5 stars

Excellent service!

All staff were very polite and helped advise me on the storage I needed. My furniture was moved on time and staff gave me confidence it will be looked after well. Excellent service!

14 February 2026
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Reply from Space Station

We are overjoyed to hear our polite staff provided excellent service and moved your furniture on time with care!

Rated 5 out of 5 stars

An excellent storage facility for my move back to Yorkshire!

An excellent storage facility for my move back to Wakefield. The guys here were very helpful setting up my existing app for using here. Everything is spotless & it's easy to find my unit, even better I didn't need a padlock, although I did have one.
Space Station would be the only place I would go to in future, honestly!

5 February 2026
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Reply from Space Station

We are delighted to hear about your excellent experience with our storage facility! Thank you for choosing Space Station.

Rated 5 out of 5 stars

Was very pleased with the service from…

Was very pleased with the service from Yousef and Naughton from the onset. Very professional , polite . Both were very helpful with helping making a decision.

19 February 2026
Unprompted review
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Reply from Space Station

We greatly appreciate your feedback about Yousef and Naughton. Their professional and helpful service truly represents our values.

Rated 5 out of 5 stars

Very helpful

Very helpful

5 February 2026
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Reply from Space Station

We are grateful for your feedback. Your support means everything to us at Space Station.

Rated 5 out of 5 stars

Amazing Storage Service

The staff have been so helpful with advice on storage support on using the App and accommodating us as extra storage was needed. There is easy access and always someone on hand to help. The unit is immaculate, absolutely no worries there. I would recommend this storage company to anyone who has the need to use a storage company. The removal and transport company they use is also a 5 star rated service. R Harrison

11 February 2026
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Reply from Space Station

Thank you for your wonderful feedback! We're thrilled our staff provided helpful storage advice and accommodation. Your recommendation means everything to us.

Rated 5 out of 5 stars

Godalming

The staff were very helpful and friendly. Moving in and out was a very simple process.

20 January 2026
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Reply from Space Station

Thank you for your wonderful feedback! We're thrilled our helpful staff made your moving process simple and stress-free.

Rated 5 out of 5 stars

Holly and Maya were a massive help…

Holly and Maya were a massive help through a stressful time. I’ll use again in future if needed. Free removal service were also a godsend! Thank you stirchley store.

12 February 2026
Unprompted review
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Reply from Space Station

We are absolutely thrilled to hear Holly and Maya provided massive help during your stressful time. Thank you for choosing us.

Rated 5 out of 5 stars

Would definitely recommend

Used Space Station Stirchley for about 4 months during a house move and had a great experience. The facility is clean, feels very safe, and the units are spacious. The whole process was incredibly easy to navigate. Highly recommend if you’re moving in the area!

16 February 2026
Unprompted review
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Reply from Space Station

We are delighted to hear about your great experience during your house move. Thank you for recommending Space Station!

Rated 5 out of 5 stars

Great facilities

Great facilities. Excellent staff. Reasonable prices.

8 February 2026
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Reply from Space Station

Thanks for highlighting our great facilities, excellent staff, and reasonable prices. We appreciate your positive feedback.

Rated 5 out of 5 stars

First time using a storage company

First time using a storage company, cheapest in Hillingdon area, good customer service, clean storage, 24 hour security, come and go as you please, highly recommend it.
Thank you.

21 January 2026
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Reply from Space Station

We are glad to hear you chose us for your first storage experience. Thank you for recommending our security and service.

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