HI SONIC DIRECT IS GOOD PLACE FOR ELECTRICAL ITEM ALDO GOOD CUSTOMER SERVICE AND SUPPORT ALWYS LOADS STUFF BEFORE ASWEL ALSO BOTH DRIVERS COME TO DROP OFF MY AMERICAN FRIDGE FREEZER VERY HANDY HELP... See more
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Company details
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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Written by the company
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Contact info
Ingleby Road, BD8 9AN, Bradford, United Kingdom
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
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Replied to 96% of negative reviews
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Should on website state integrated…
Should on website state integrated appliances extra charge rather than just install as I paid then got a phone call to say as it is a integrated appliance cost more so ended up paying an extra 100 pounds on top of what I had already paid for installation and delivery that was after I had already ordered on line then the phone call came a couple of hours after that to explain the extra costs I had to pay
Great delivery guys!!
Minde and Scott called ahead of delivery, installed and removed washing machine super efficient!
Great lads!! Thanks again
Exceptional Service – Went Above and Beyond! service from Sonic Direct
Great service from Sonic Direct! The drivers were very friendly and extremely helpful. They went above and beyond by doing a little extra to help move the fridge, which was so appreciated as my mum is disabled and couldn't move it herself. Thank you!
Highly satisfied
Arrived on time. Delivery went above and beyond to make sure everything was correct, despite some difficulties re fitting.
Delivery was on the tme they said they…
Delivery was on the tme they said they put my old one in the garden for me and they was very polite
What a great service by sonic and…
What a great service by sonic and especially Sandeep and Maciej who where so helpful highly recommended 👌
Fast delivery and handled with care
Fast delivery and handled with care. The price was better than anywhere else and it arrived in perfect condition. Thank you.
The person who sold us the tv was very…
The person who sold us the tv was very knowledgeable and very patient whith us while we made our minds up will shop thear again.
Great service and help
I needed help to have my dryer lifted down from the top of my existing washer in order to have the new appliance fitted. The drivers helped with this and I couldn't find my stop tap for the water but the delivery drivers found it and turned out of to fit the new machine. All done incredibly patiently and a credit to Sonic for their help
Fast delivery
Fast delivery, competitive price. Kept informed of delivery. Took away old washing machine and installed new one. Delivered approximately 36 hours after order.
Great service at Sonic.
Ruiz greeted us as soon as we walked in. We were looking for a fridge-freezer. Straight away we were shown the 2 that would fit in our tight space & with his knowledge, he helped us to make the right choice.
He arranged not only the earliest delivery but instructed the driver to make it as hassle-free as possible for us.
Thank you Riz. We are enjoying the new fridge-freezer.
I would have given 5stars but because I…
I would have given 5stars but because I had to take the delivery myself the driver and his pal would not deliver it to my back door health and safety issues gone mad but Sonic have been good to me so I awarded them 4stars
Nice atmosphere as soon as you step…
Nice atmosphere as soon as you step in,know what they are selling, good service from everyone 👍
Had trouble with a microwave bought on…
Had trouble with a microwave bought on a Thursday by Tuesday the door wouldn't open. Took it back expecting it to be replaced but they said Panasonic didn't do that. Rang Panasonic they said take it back because it was only days old I would get a new one.
Problem solved.
Have always brought our electric…
Have always brought our electric appliances from you and will continue to do so, very helpful and no pressure selling👍🏻
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