Sonetel Reviews 

I am not very tech savvy and had trouble launching my new account. Annul (Tech Engineer at Sonetel) was AMAZING: patient, helpful and very knowledgeable! Thank you Annul!!

SCAM AVOID!!! Same story with all the other 1 stars. They hide the buttons to unsubscribe and take money by being very missleading.

I wanted a local number to stay in contact with my family and friends abroad and Sonetel made it quick and easy for me. Thank you Sonetel.

Excellent Service

Jasmeet, was quick to respond, very friendly and helped us resolve technical issues with great competence. I've never written a review here so far but he really deserves the positive feedback! Thanks for the good service :)

The app is awful. It takes forever to load or make a call. Their website is equally awful. My call-in number never worked, and when I tried to look up the details on my account, I could never even get them to load on the website. It showed no history of me subscribing to a number. I contacted them via email, and each time I received some vague reply several days later. I eventually gave up and assumed my attempt to use their service had failed. Now, today, I received a charge for "renewal fee" on my credit card. WTF? I still can't get any details of my supposed account to appear on their website (following the link they provided in their email). I plan to protest the charge with my bank.

I had a very positive experience with Sonetel’s customer support. Priya was very professional, and very helpful throughout the verification process. The communication was clear and quick. I really appreciate the assistance and would be happy to recommend Sonetel.

After initial hiccups in the setting up, it was smooth sailing. The support team and customer service is extremely helpful and polite. Would definitely recommend.

amazing experience porting my existing number to sonetel

I recently signed up with Sonetel for my new business and I have to say the customer service experience was outstanding. From the support team to the verification team everyone was incredibly helpful, patient and professional. The communication throughout the entire process was excellent and every issue I encountered was resolved quickly and clearly. I was guided through each step with care and genuine helpfulness. Special mention to the support team member whose name I believe was Amala who went above and beyond. If you are a small business looking for a reliable virtual phone number solution I highly recommend Sonetel. The service and the people behind it are first class.

Best app to have a phone number ever!! User friendly and very supportive thank you for great work 😍

The communication was fluid, precise, and easy to understand.

its too much good

Extremely wonderful support team that quickly solved the problems and communicated efficiently regarding all necessities.

Great Service best Voice Quality and Best rates in market with premium package services. Life’s easy with Sonetel.

I highly recommend them. Customer service was quick and extremely helpful, and my request was fulfilled professionally and without any delay. Thank you for this high level of service.

⭐⭐⭐⭐⭐

I am very satisfied with Sonetel and the support team. The service is easy to use, reliable, and the customer support is responsive and professional. Recently, I needed assistance with account verification, and the support team guided me through the process patiently and efficiently until everything was resolved.

I appreciate the excellent customer service and the quality of the platform. Sonetel has been a great solution for my communication needs, and I am happy to recommend it to others.

Thank you, Sonetel, for your outstanding service!

Absolutely great experience with Sonetel. After testing my new number for free under trial period, buying a plan and number activation was a smooth sail. Thanks to the dedicated support which helped in verification and activation so quickly. Would definitely recommend Sonetel for service and great price!!

Everything is great. what would make this 4 start to 5 star is integration with third party apps and services, and guaranteed sms verification