I bought the friends faces socks. It was a fun gift for a friend’s 50th, with photos of a group of us at various parties over the years - and you did a brilliant job. The photos I provided weren’t ver... See more
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Received email confirmation a week ago saying 2-3 days delivery they provided a number which links straight to royal mail but their message says only updated when due for delivery. Emailed customer se... See more
Really impressed with the service I had with this company.Ordered socks for hubby with pictures of our dog for Xmas.Kept up to date via email re delivery.Unfortunately a slight issue with product when... See more
The test of a company is not what they get right or wrong, as mistakes can often happen, but how they right their wrongs, and how customer focussed they are. I bought some socks, for my sin to give... See more
Company details
Information provided by various external sources
You upload a photo of a person or animal and we'll cut out their face and add them to your chosen design and print them on a pair of socks. We cut out human faces, animal faces and even cars or motorbikes. Some would say the best unique custom gift mon...
Contact info
United Kingdom
- hello@sockssmle.com
- www.sockssmile.com
I bought the friends faces socks
I bought the friends faces socks. It was a fun gift for a friend’s 50th, with photos of a group of us at various parties over the years - and you did a brilliant job. The photos I provided weren’t very good, but I’m so happy with what you did with them! Thanks - it was a real hit with our friends.
Just Great Customer Service
Just Great Customer Service, fast reply helpful and Friendly.
Delayed processing my urgent order and…
Delayed processing my urgent order and therefore the item arrived too late to use. I paid for express shipping expecting my order to be a priority but that was far from the truth. Severe lack of customer service and no suggestion of a refund.
Disappointing
Ordered because it said they’d arrive before Father’s Day and they didn’t. When I spoke to customer service they offered nothing in the form of any sort of apology. Rubbish at it was my husbands first Father’s Day. Won’t be re using, very disappointed.
The black dog socks.
Bought socks for a friend's birthday. Unfortunately the photograph on the first pair was not good so was disappointed. After chatting to Hannah on line I sent a much clearer photograph. Black dogs are not easy to photograph anyway .The second pair are brilliant and my friend loves them and says socks are very comfy too.Thanks again Hannah for your help and patience
Best socks ever
Best socks ever! Material and the fit is just perfect but first I fell in love with the colours and figures. Both me and my husband love these. I wish some day you´ll have reseller in Europe, so that we don´t need to pay VAT (24% more).
I ordered a pair of socks as a gift but…
I ordered a pair of socks as a gift but did not realize the company was in the UK. (I'm in the states) The shipping time was a little longer than anticipated, but I received fabulous support from customer service while tracking down my order. Thanks so much to Hannah and Hexxee. Ps, the socks arrived on time and they are awesome! Will be buying more.
Fantastic products and service
Fantastic products. Have been a client for a while and keep coming back. Great customer care and after sale service. I can’t praise them enough! And the socks make the perfect present for loved ones and for oneself ❤️
Great Customer service and the socks…
Great Customer service and the socks are fab.
Quality Socks - I think i'm addicted!
What can I say?! These socks are brilliant! They are super comfy and certainly attract a lot of attention! I've lost count of the times people have asked me where my socks are from! From Hiking, working out or playing football, these are perfect for any occasion! It wasn't until my last order that I realized how many previous orders I have made.... I think I'm addicted! Customer service is spot on too, Hannah is always quick to reply and help with queries!
My experience was great bc the socks…
My experience was great bc the socks came out exactly how I had hoped!
Great gift!
Got a cool pair of socks with our dog's picture on as a gift to my wife! Site very easy to use and end product very novel!
Over a month later and no package or reply.....
Package posted on 9th of December. Expected for Xmas, never arrived, had to email to find out where it was to be told it's due to royal mail strikes. Come 29th of December still no sign, I had to contact them again and got the same reply I have however recieved other packages ordered later than this from royal mail with no delay. Contacted company again in the new year and have recieved no correspondence back whatsoever. Very very disappointing, especially given the price for a single pair of socks, I would avoid.
Awesome socks!
These socks are adorable and great quality! They were able to fit all 7 grandkids on the socks and my parents loved them!
A unique gift! Brilliant!
The product is absolutely superb! The quality of the socks and print were very good.
Customer service was excellent a lovely team.
I would definitely recommend these socks and have just order another pair.
A true customer focussed little business !
The test of a company is not what they get right or wrong, as mistakes can often happen, but how they right their wrongs, and how customer focussed they are.
I bought some socks, for my sin to give to his mum for Xmas, which had an error in the production. However, despite it being 5 days before Xmas, and a postal strike to boot, jonny, hannah and his team corrected the mistake, and had a fresh, correct pair couriered to us, just in the nick of time, making my 10 year old the happiest boy now ! Thankyou for all you've done, you've gone above and beyond and is much appreciated. Have a fab crimbo guys, you've made ours a lot happier.
Great customer care
Great customer care. Responded quickly to my query. Socks have arrived in time for Christmas. Look fab and good quality. No doubt the recipient will love them!
Absolutely thrilled with our socks ❤️…
Absolutely thrilled with our socks ❤️ they are perfect and I cannot wait to give them out as gifts. Thank you so much 🥰
Outstanding
Outstanding. I was worried incase my order did not arrive in time for Christmas due to the strikes, Hannah kept me up to date with my order. These make the perfect gift
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