It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was kept up to date with the delivery details.My order was delivered on time and well packaged.Will use this company again.

Reply from Socket Store
Quick delivery and quality product. Not fitted yet but absolutely love them!

Reply from Socket Store
Quick delivery of the order placed. The invoice was also sent with the delivery details.

Reply from Socket Store
Two fixing screws were missing from one of the sockets I ordered. Received replacements the day after reporting the shortage to the Socket Store. Excellent service.

Reply from Socket Store

Reply from Socket Store

Reply from Socket Store

Reply from Socket Store

Reply from Socket Store
A little disappointed that the double socket was not listed as out of stock when I ordered it. However I didn't have to wait to long for it to come back into stock. When I received the double socket it was well worth the wait. It looks very classy, was delivered very quickly and packaged extremely well.

Reply from Socket Store

Reply from Socket Store
Competitive pricing on Retro Products with quick delivery and excellent customer support. Highly recommended and will personally use again

Reply from Socket Store
Overall, good products. I did receive a 13a spur that was broken on delivery, however customer service was great and they sent a replacement quickly. If not for this it would be 5 stars. Thanks.

Reply from Socket Store

Reply from Socket Store
Very efficient through the whole process from order to delivery. Plus, I also returned a product which was also dealt with incredibly promptly. Many thanks

Reply from Socket Store
Great fast delivery very nice quality product.

Reply from Socket Store
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.