SnappCar Reviews 

He is very helpful, nice, and honest.

Overall experience good. The car had 1/10 fuel on the dash so that was a bit scary, we had to refuel quick, but other than that ok.

Expensive
Rent with a careful eye and read everything carefully unless you want to pay more than expected

Smooth, safe & great first experience with renting a car from a stranger.. which is a bit odd, but worked out fine. We had an unforgettable roadtrip in germany with a german car.. so great experience

Car sharing made easy!

Easy to find and rent a bus

I liked the options, the speed and the ease of use. Advertisements can be misleading and some people do nit respond.

Great and neat car. Easy access, sufficient parking space

Snaapcar have shown what kind of service they provide. I rented a car and in consultation with the car owner, I returned the car to their neighbourhood and had issues with finding a parking space. I told the owner where I parked and they thanked me. 2 months later they send me a parking ticket for parking in the wrong place. I informed the owner that it is not fair that I pay for a parking ticket when I parked in their area and informed them of the road. They complained and snappcar cancelled my account without even contacting me or even investigating what happened. On the same booking, I got a speeding ticket which the owner sent to me and I paid it straightaway.

I asked Snaapcar to contact me regardingbthe issue and they have chosen to send me messages saying we are not changing our decision. What does this say about Snappcar?

After all tries we did not receive anything back.
The company do not interfere and it’s up to the renter to refund or not (!).
In our case he really wants to keep the easy money and from the Snapp Car, this is far from correct, as it should act as ‘human’ link and mediator - a sudden health situation should NEVER be fully charged.
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We had a last minute serious health problem and it was impossible to travel, so, all money was lost, we asked the car owner - as we did not use the car, to refund us, but no answer from anyone till now.
We also had some not nice issues with the car owner, asking questions every day by email and repeating the questions after we answered.

There are so many better options than Snappcar. Snappcar is actually one of the worst platforms. I mean after paying insurance and everything it costs you minimum 40-50 Euros for shitty cars and you still have the 250 deductible. Just rent a car through booking.com from one of the big companies. It is unlimited mileage through bookig.com, costs you the same if you rent it for more than 2 days, brilliant automatic cars with better mileage and full insurance coverage. I mean once I started to rent through them I stopped using Snappcar. It is absolutely absurd how expensive it is and always favor the driver. Shitty client service - never using it again. Snappcar is the worst.

Using SnapCar is easy and very convenient

very good platform, user experience is superb, no hassle in renting car via app, end to end integration from booking to checkin - checkout lifecycle is seamless

Was a nice experience for the first time.
Quick answers, fast help.

Always a good experience with the SnappCar app. Everything works fine.

I rented a car and that part was ok.

When returning the car, the street where i picked up the car was full, so i parked the car on the street next to it (as the instructions stated: "if not possible to park in the same place, please park as close as possible).

This area was paid during the week, and the car was fined 3 Days after my rental was finished.

The owner wanted me to pay, wich i obviously wasnt goint to. As it states im responsible for fines during my rental and not days later.

The owner contacted snappcar and without talking with. Because they sent me an email saying the received a fine and to answer to that email or call them ( the number doesnt even work anymore if you try to call it) and they didnt answered my email and just initiated a direct debit without my consent!

The costumer support is horrible and almost non existing.

I would not recommend this app to anyone

If im responsible for 48h, than check what you doing as you are charging me for a ine 3 and half days later!!!!

Wonderful ride. Thnx for the experience. Cheers. Will be making use of this service again.