prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
Company replied
The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
Company replied
Company details
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37K reviews
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This company invites their customers to review, whether positive or negative
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Finally found a good supplier of my…
Finally found a good supplier of my favourite cigarillos. They have great selection, quick delivery for reasonable price.
24 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Marek,
Thank you for the fantastic review.
We’re delighted we can supply you with your favourite cigarillos! It’s great to hear you’re happy with our selection, quick delivery and reasonable prices.
We really appreciate your support and look forward to serving you again.
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your 5-star review.
We’re delighted you had a smooth experience and that your order was delivered perfectly.
We really appreciate your support!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Khloe,
Thank you for the review.
We’re delighted you found the service straightforward and were happy with the fast delivery.
We really appreciate your support!
Sam
Smoke King
Just a simple process
Just a simple process
What would you like
Heres how much
Paid
Delivered,
Safely wrapped
Lovely ta
17 August 2026
Reply from Smoke-King Online Tobacconist
Hello Jack,
Thank you for the 5-star review.
We love how simply you’ve summed it up! We’re delighted you found the whole process straightforward, from ordering and payment through to safe delivery and packaging.
We really appreciate your support!
Sam
Smoke King
I prefer to collect
I prefer to collect. Royal Mail were useless. They delivered the day after they were supposed to and did not send me a notification.
Luckily I hadn't yet gone out when the postman rocked up. After I got the parcel, Royal Mail sent me a note to say it had been delivered.
I hope it goes better next time
17 August 2026
Reply from Smoke-King Online Tobacconist
Hello Michael,
Thank you for your review.
We're sorry to hear Royal Mail let you down with this delivery. We completely understand how frustrating it is when a parcel arrives later than expected and the delivery notification doesn't come through until after it's been delivered.
We're pleased you were still at home to receive it, and we appreciate you taking the time to share your experience.
We hope your next order goes much more smoothly, and we look forward to helping you again soon.
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Harry,
Thank you for your 5-star review.
We’re delighted you found our service excellent and professional. We really appreciate your support!
Sam
Smoke King
Superior Service
Once again, the service from Smoke-King is second to none. Queries are dealt with quickly and professionally and the overall experience you're left with is a pleasant one. Why go anywhere else for your smoking supplies when you have Smoke-King!
24 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Steven,
Thank you for the fantastic review.
We’re delighted to hear that, once again, you’ve received the level of service you’ve come to expect from Smoke King. It’s great to know your queries are dealt with quickly and professionally and that you’re always left with a pleasant experience.
Your continued support and recommendation mean a great deal to us. We look forward to serving you again!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for the 5-star review.
We’re delighted you were happy with our service. We really appreciate your support!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Damian,
Thank you so much for your lovely review! 😊
We're pleased to hear you found our service efficient and well organised. We really appreciate you taking the time to share your feedback.
Thank you for choosing Smoke-King, and we look forward to helping you again soon.
Vicky
Smoke King
Fantastic Customer service and quick…
Fantastic Customer service and quick delivery, already placed another order.
21 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Daz,
Thank you so much for your fantastic review! 😊
We're pleased to hear you were so happy with our customer service and quick delivery — and it's fantastic to know you've already placed another order with us!
We really appreciate your support and look forward to helping you again soon.
Vicky
Smoke King
Everything with my latest order was…
Everything with my latest order was spot on. The snuff arrived beautifully fresh, and the Spirit of Scotland pipe tobacco is fantastic—absolutely love it. Fast delivery, well packed, and top-tier quality every time. Highly recommended!
12 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for your fantastic review.
We’re delighted everything was spot on with your latest order. It’s great to hear the snuff arrived beautifully fresh and that you’re enjoying the Spirit of Scotland pipe tobacco so much!
We really appreciate your recommendation and continued support!
Sam
Smoke King
Smoke-King on-line tobacconist
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies?
You need to use the Smoke-King on-line delivery service.
Get your favourite tobacco delivered to your door anywhere in the country in no more than 24hrs via Royal Mail.
Guaranteed light speed, first class delivery with full postal insurance.
Smoke-King, the real tobacco majesty.
23 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Eric,
Thank you for the fantastic review and for recommending Smoke King!
We’re delighted you think our online service is a convenient way for customers to order their favourite tobacco from home. We really appreciate your kind words and support.
Sam
Smoke King
This site is easier to use than any
This site is easier to use than any, others I have know.
14 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you so much for your fantastic review! We're pleased to hear you find our website so easy to use. We really appreciate your kind words and your support. 😊
We look forward to helping you again soon!
Vicky
Smoke King
Smart Service
Really quick service (within 24hours).
Cigars were delivered, well wrapped and in good condition..
23 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello David,
Thank you for your 5-star review.
We’re delighted you were happy with the quick service and that your cigars arrived well wrapped and in good condition. We really appreciate your support!
Sam
Smoke King
Word of mouth a friend told me about…
Word of mouth a friend told me about smoking King and have ordered from them several times and have had a great response every time fast and secure post and packaging would definitely recommend them to anyone
23 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello David,
Thank you for the fantastic review.
We’re delighted your friend recommended Smoke King to you and that you’ve had a great experience with us every time you’ve ordered. It’s fantastic to hear you’re happy with our fast and secure delivery and packaging.
We really appreciate your recommendation and continued support!
Sam
Smoke King
Best company ever,i requested extra…
Best company ever,i requested extra packing material,done no problem,great cutomer service and they go above and beyond f9r their customers
26 June 2026
Reply from Smoke-King Online Tobacconist
Hello Julie,
Thank you for your fantastic review.
We’re delighted we could help with your request for extra packaging and that you were so pleased with our customer service. We always do our best to go the extra mile for our customers.
We really appreciate your kind words and support!
Sam
Smoke King
Smok kings best place to get your fresh woods and fast
Excellent service every time and Excellent product first time I've had backwoods cigars as fresh as these ones thanks you guys @ smok king. Fast dispatch aswell every time and they are sent in a protective box every time. If you want fresh backwoods and want them fast. Then order from smok kings website you will not be disappointed
Thanks
Much appreciated
PS
22 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello,
Thank you for the fantastic review.
We’re delighted to hear you’ve found our Backwoods cigars to be exceptionally fresh and that you’re happy with our fast despatch and protective packaging. It’s great to know you’ve had such a positive experience with us every time.
We really appreciate your kind words, recommendation and continued support!
Sam
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Duane,
Thank you for the 5-star review.
We’re delighted you’re so pleased with our service and the quality of our products. We really appreciate the 10/10 rating and your support!
Sam
Smoke King
Top service and prices and very good to…
Top service and prices and very good to choose from.
14 August 2026
Reply from Smoke-King Online Tobacconist
Hello Robert,
Thank you so much for your fantastic review! 😊
We're pleased to hear you were happy with our service, prices and wide selection. It's great to know you found plenty of choice available.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Mrs Clark,
Thank you so much for your lovely review! 😊
We're glad to hear you found ordering easy, the delivery was great, and our service was excellent.
Thank you for choosing Smoke-King and for your kind words. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
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