I saw the advertisement for the seat cushions and ordered 2 , 1 for my mam and 1 for my dad . It was a good delivery time , they were of good quality , a good price but sadly had to ask for a ref... See more
Company replied
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See what reviewers are saying
This is the 2nd time I’ve attempted to write positive comments about the help and support I received from a representative who identified himself as “Klaus” following a problem with a new SAKER Min... See more
Company replied
Bought the wild tornado drain cleaner ..sadly the advertisement is wrong..it DOES NOT unclog drain. After 3 tries I sent email requesting return instructions .sent email 10 days straight finally went... See more
Company replied
I bought a Saker@Multifunctional Vegetable Cutter on line in response to a YouTube ad. It took over 3 weeks to arrive and broke at first use. The whole unit is badly designed and not strong enough t... See more
Company replied
Company details
Written by the company
Unique gifts, home furnishings, wedding gifts, christmas gifts, unique birthday gifts, wedding gifts, Christmas occasion gifts, outside garden decor, bathroom decor, garden gift, lakeside,home kitchen decor, children's toy gifts, houseware gifts, fashi...
Contact info
Beverly Park Ct 68, 90210, Beverly Hills, American Samoa
- customer@smartsaker.com
- www.smartsaker.com
Breach of guidelines
I had a problem with my order
I had a problem with my order. I ordered twice the amount by accident. I reported it to them just after I saw what I had done. They were so nice. I was credited back the extra order and also my money was credited back as well. I'll recommend this company.
14 March 2026
Unprompted review
Reply from Smartsaker
Dear Joan,
Thank you so much for the 5-star review! We completely understand that accidents happen during checkout, and we are just happy we could catch it and fix it for you "so nice" and quickly.
At Smartsaker, we believe that a great shopping experience includes being there for our customers when things don't go perfectly. We are thrilled that your refund was processed smoothly and that you feel confident recommending us. We can’t wait for you to receive your order and get started on your projects!
Smartsaker
In error
In error, I had ordered too many of the item I wanted and did not realize it until after placing my order. I contacted customer service and they fixed it immediately. I was told that I would receive a refund within 7 days. I'm looking forward to receiving the refund and also the product I ordered. Thanks very much for your help, Kaus!
16 March 2026
Unprompted review
Reply from Smartsaker
Dear Carol,
Thank you for the wonderful review! We're so happy Kaus could resolve your order issue right away. At Sakerplus, we believe in being honest and dependable, especially when mistakes happen. We hope you love your new tools when they arrive, and we’re here if you need anything else!
Smartsaker
Very good service.
After having difficulty sourcing replacement blades for my Saker mini chainsaw in the UK, I found them on the Smartsaker website. They were delivered in just over a week, and my queries regarding tracking were speedily and acurately answered. The product is excellent and fits my saw perfectly. I will use this company again. 5 stars.
17 March 2026
Unprompted review
Reply from Smartsaker
Dear Ruth,
Thank you for sharing your experience. We are glad to hear that the replacement blades arrived promptly and perform as expected with your Mini Chainsaw.
Providing reliable, well-fitted products and responsive customer service are our top priorities. Your satisfaction confirms we are on the right track. Thank you for choosing Smartsaker, and we look forward to serving you again soon.
Saker Support Team
Great Company!!
Due to my ordering the wrong product, I needed to request a refund. Kaus in product support, replied immediately and without any issues, refunded my payment within days. This is the kind of customer service that keeps customers! I have saved your company for future business.
19 March 2026
Unprompted review
Reply from Smartsaker
Dear Mike,
Thank you for taking the time to share your experience. We understand that ordering errors can happen, and we strive to make the resolution process as efficient as possible for our customers.
We are glad to hear that our support team met your expectations for speed and service. Your loyalty is our best reward, and we look forward to serving your future business needs with the same high standards.
Saker Support Team
Reply from Smartsaker
Dear customer,
Thank you for your wonderful 5-star review.
We are very happy to know that you had a good experience with Smartsaker. Providing great products and excellent customer service is always our priority.
We sincerely appreciate your support and look forward to assisting you again in the future.
Best regards,
Smartsaker
WHAT A WASTE OF GOOD MONEY
I received only half my order. (Embroider stitch book kit) the embroidery bag contained thin sewing cotton, not embroidery threads, no use at all. The little book was too small to embroider (the one on the internet was probably done using textas, the loose pages poor quality material, printed too dark for threads to hide, and no instructions whatsoever as to how to do the embroidery, so no use for a beginner at all. What a waste of $99. Should have read the reviews first and saved my money.
17 March 2026
Unprompted review
Reply from Smartsaker
Dear Russell,
Thank you for your honest feedback. We are deeply sorry and sincerely apologize for the disappointing experience you had with our Embroidery Stitch Book Kit.
We’re unable to locate your order based on the review alone. Please contact us at zqqcelia@gmail.com with your order number and a brief description of the issue. Our team will review it and make sure the matter is properly resolved.
Saker Support Team
Great product!
Great product and excellent customer service. I bought from here twice and will again in the future.
17 March 2026
Unprompted review
Reply from Smartsaker
Dear customer,
Thank you for your wonderful 5-star review.
We are very happy to know that you had a good experience with Sakerplus. Providing great products and excellent customer service is always our priority.
We sincerely appreciate your support and look forward to assisting you again in the future.
Best regards,
Sakerplus
I had a problem with the courier
I had a problem with the courier, which Smartsaker sorted out quickly and efficiently, An excellent company to deal with.
11 March 2026
Unprompted review
Reply from Smartsaker
Dear Derek,
Thank you for sharing your positive experience with us. We are pleased that our team was able to sort out the courier issue to your satisfaction.
At Smartsaker, we stand behind our customers every step of the way. We value your business and look forward to the opportunity to serve you again in the future.
Saker Support Team
All good
All good, easy to order, pride was ok, delivery was prompt. Overall very satisfied with this purchase.
12 March 2026
Unprompted review
Reply from Smartsaker
Dear Calvin,
Thank you for taking the time to share your positive experience. We are pleased that our service met your expectations in terms of pricing, delivery speed, and ease of use.
At Smartsaker, we value your business and remain committed to providing high-quality tools and an efficient shopping journey. We look forward to serving you again in the future.
Smartsaker
The item arrived a day late after being…
The item arrived a day late after being reported recieved. The vendor was concerned enough to follow up on the order with great care to ensure we got it despite being a day late. They done their best which was no fault by them or I would have given a 5 star.
14 March 2026
Unprompted review
Reply from Smartsaker
Dear Francis,
We sincerely appreciate your kind words regarding our customer service. While shipping delays are sometimes beyond our direct control, we believe it is our responsibility to ensure every order reaches its destination.
We are pleased to hear that our follow-up provided the reassurance you needed. Thank you for your patience and for choosing Smartsaker—we are committed to maintaining this level of care for all our customers.
Saker Support Team
I did not receive the item ordered
I did not receive the item ordered. When notified, the company responded to my inquiry within 24 hours, processed my claim, and issued a refund immediately.
3 March 2026
Unprompted review
Reply from Smartsaker
Dear Dottie,
Thank you so much for sharing your experience. While we are very sorry that your original order did not reach you, we are glad we could resolve the situation to your satisfaction with a prompt refund.
We believe that true customer service is measured by how a company handles things when they don't go as planned. Providing a 24-hour response and immediate solutions is our standard, and we’re pleased we could uphold that for you. We would love the chance to serve you again in the future!
Saker Support Team
Excellent price
Excellent price, fast delivery. Good customer satisfaction, my query was answered to my satisfaction.
12 March 2026
Unprompted review
Reply from Smartsaker
Dear customer,
We sincerely appreciate your feedback! It’s fantastic to know that you are happy with both our products and our customer service. We strive to provide the best value and support possible, and we are glad we met the mark for you. Thank you for your support and for choosing us!
Smartsaker
Upon receipt the product was defective.
Upon receipt the product was defective.
I asked customer service what was the procedure to return the product and get a refund.
I was advised that I would get a refund and no need to return the product.
Problem settled with just one email.
10 March 2026
Unprompted review
Reply from Smartsaker
Dear Guy,
We sincerely appreciate your feedback. We understand how frustrating it is to receive a defective item, which is why we aim for a "one-email" resolution whenever possible.
Providing prompt and fair service is our commitment to our community. Thank you for recognizing our efforts and for your support. We hope to have the chance to serve you again with a seamless product experience!
Saker Support Team
Digital Laser Angle Finder Protractor Tool
I ordered 2 of the Digital Laser Angle Finder Protractor Tools, they arrived in good time and once charged I noticed one was not holding charge.
I contacted Saker and they promptly responded and refunded me the cost of one level.
13 March 2026
Unprompted review
Reply from Smartsaker
Dear Damien,
We appreciate your honest feedback! We’re sorry for the inconvenience caused by the faulty battery, but we’re pleased to hear that our support team settled the refund to your satisfaction. Providing a fair and quick resolution is our top priority when things don't go as planned. Thank you for your support and for giving Saker the opportunity to make it right!
Saker Support Team
I asked for a cancellation of my order
I asked for a cancellation of my order, and a refund, and the customer support really responded in a very timely manner and got my refund out to me quickly! I appreciate the quick and fair response to my email, and won’t hesitate to deal with SmartSaker again! Thank you!
2 March 2026
Unprompted review
Reply from Smartsaker
Dear Nancy,
We sincerely appreciate your feedback! It’s wonderful to know that our support team was able to assist you promptly and fairly with your refund.
Providing a smooth and transparent service is our top priority, and your trust means everything to us. Thank you for your support of SmartSaker, and we look forward to providing you with a great product experience whenever you're ready for your next purchase!
Saker Support Team
Responsive
Customer service was very helpful and quick to respond to my request.
Was resolved with no issues. Thank you
10 March 2026
Unprompted review
Reply from Smartsaker
Dear Elaine,
Thank you for your wonderful 5-star review.
We are very happy to know that you had a good experience with SmartSaker. Providing great products and excellent customer service is always our priority.
We sincerely appreciate your support and look forward to assisting you again in the future.
Best regards,
SmartSaker
Great customer support service
My order was initially doubled when I first submitted it online. When I tried to cancel, it had already been shipped. Klaus from support contacted me and offered some remedies. I decided to wait until the product arrived. I was happy with the product so chose to keep both of them. Klaus was very quick to communicate with me, offer remedies, and wait patiently until I decided what I wanted to do. I am very satisfied with the product and the support I received.
20 February 2026
Unprompted review
Reply from Smartsaker
Dear Judy,
Thank you for this glowing review! It’s fantastic to hear that Klaus assisted you so well and that you’re happy with your products.
We always strive to provide "remedies" that put the customer first, and we’re so glad it worked out perfectly for you. Having two of our products is even better than one! Thank you for choosing Saker and for your wonderful support.
Saker Support Team
First time I've used Smartsaker
First time I've used Smartsaker, but I'll definitely use them again, informed me from the start of my order, right up to the delivery day. Recommend 100%.
16 January 2026
Unprompted review
Reply from Smartsaker
Dear customer,
We sincerely appreciate your feedback! It’s wonderful to know that our tracking updates provided you with peace of mind. Thank you for your support and for recommending Smartsaker. We look forward to serving you again soon and maintaining this high standard for your future purchases!
Saker Support Team
Bought the drain mat& didn't like it at 1st
Bought the drain mat& didn't like it at 1st, didn't drain on it's own. I had thought it would drain with thr help of gravity. It is designed to be lifted once the item(s) placed on it have drained & put away. It fits the space i have available perfectly.
Support is prompt & responsive which is appreciated.
7 March 2026
Unprompted review
Reply from Smartsaker
Dear customer,
Thank you for your review. We are pleased that you found the perfect spot for our drain mat and that its design is now serving your needs.
We appreciate you taking the time to understand the intended use of the product. Providing tools that fit seamlessly into our customers' lives is our goal, and we’re glad we achieved that for you!
Saker Support Team
Smartsaker wrist blood pressure cuff
Smartsaker wrist blood pressure cuff.
Absolutely NOT as described. Very inaccurate and untrustworthy! Return policy fine print -Customer must pay return shipping costs. I ordered two and neither one works properly!
10 February 2026
Unprompted review
Reply from Smartsaker
Dear Barb,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Saker Support Team
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