I saw the advertisement for the seat cushions and ordered 2 , 1 for my mam and 1 for my dad . It was a good delivery time , they were of good quality , a good price but sadly had to ask for a ref... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is the 2nd time I’ve attempted to write positive comments about the help and support I received from a representative who identified himself as “Klaus” following a problem with a new SAKER Min... See more
Company replied
Bought the wild tornado drain cleaner ..sadly the advertisement is wrong..it DOES NOT unclog drain. After 3 tries I sent email requesting return instructions .sent email 10 days straight finally went... See more
Company replied
I bought a Saker@Multifunctional Vegetable Cutter on line in response to a YouTube ad. It took over 3 weeks to arrive and broke at first use. The whole unit is badly designed and not strong enough t... See more
Company replied
Company details
Written by the company
Unique gifts, home furnishings, wedding gifts, christmas gifts, unique birthday gifts, wedding gifts, Christmas occasion gifts, outside garden decor, bathroom decor, garden gift, lakeside,home kitchen decor, children's toy gifts, houseware gifts, fashi...
Contact info
Beverly Park Ct 68, 90210, Beverly Hills, American Samoa
- customer@smartsaker.com
- www.smartsaker.com
Breach of guidelines
Smartsaker is the Best option to buy on…
Smartsaker is the Best option to buy on USA this site have a lot of tools, and a really good support.
17 April 2026
Unprompted review
Reply from Smartsaker
Dear customer,
Thank you so much for your wonderful review! We’re thrilled to hear that you consider Smartsaker the best option for buying tools in the USA. We take pride in offering a wide variety of quality products and providing top-notch customer support, and we’re so glad to know that we’re meeting your expectations.
Your support means a lot to us, and we truly appreciate your feedback. If you ever need assistance or have any questions, feel free to reach out. We’re always here to help!
Best regards,
Smartsaker
The site is active
The site is active. Everything can be found and ordered in just a couple of minutes. And the support service is adequate - all questions are answered on time
9 March 2026
Unprompted review
Reply from Smartsaker
Dear Noah,
Thank you for your positive feedback! We’re thrilled to hear that you found our site easy to navigate and that you were able to place your order quickly. We also appreciate your kind words about our customer support team. We aim to provide prompt and helpful responses, and it’s great to know that we’ve met your expectations.
If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!
Best regards,
Smartsaker
Smartsaker responded in a timely manner…
Smartsaker responded in a timely manner and answered all my questions. When I told them I had a cordless hedge trimmer, they shipped right away. I was pleased. Appreciate it
16 April 2026
Unprompted review
Reply from Smartsaker
Dear Kalvin,
Thank you for taking the time to share your experience with us! We’re so glad to hear that our team responded promptly and was able to address all your questions. It’s great to know that your cordless hedge trimmer was shipped right away and that you’re pleased with the service.
We truly appreciate your kind words and support. If you need anything else in the future, don’t hesitate to reach out. We’re always here to help!
Best regards,
Smartsaker
Waited nearly one months for my order…
Waited nearly one months for my order to arrive—only for it to never ARRIVE. Customer service issued only a partial refund when I got frustrated about the extreme delay and unprofessionalism. Afterward, I found many similar complaints from other customers. (Wish I had reviewed the website before I went ahead and placed the order). Hopefully, this will help someone else before they placed an order. Very disappointing experience.
1 April 2026
Unprompted review
Reply from Smartsaker
Dear Ingrid,
We sincerely apologize for the frustration and inconvenience you’ve experienced with your order. We completely understand your disappointment, and we deeply regret that the shipping delay and partial refund did not meet your expectations.
Your refund has been processed, please check your account. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible.
Thank you for your understanding.
Best regards,
Smartsaker
Smartsaker tools the best been using it…
Smartsaker tools the best been using it for almost 30 year you name it I have it from blower to snow plow wet vaccum circular saw table saw screw guns both cordless and wire flash light sawzall and a host of other easy to use and maintenance light weight for working longer period most of all not bulky easy to store I recommend it to first timer and professional and affordable in price and easy to obtain.
14 April 2026
Unprompted review
Reply from Smartsaker
Dear Stellan,
Thank you for such an incredible review! We’re thrilled to hear that you’ve been using Smartsaker tools for long time and that our products have been a reliable part of your toolkit over the years. It’s wonderful to know that you’ve found them easy to use, lightweight, and convenient for long work sessions.
We truly appreciate your recommendation, not only to first-timers but also to professionals. Providing quality, affordable tools that are easy to store and maintain is something we’re passionate about, and it’s fantastic to know we’ve met your expectations for all these years.
If you ever need anything else or have new projects on the horizon, don’t hesitate to reach out. We’re here to help and continue supporting your tool needs!
Thanks again for your long-standing trust and support!
Best regards,
Smartsaker
I often visit this website to look for…
I often visit this website to look for some deals on the products. They frequently give out juicy deals. And by the way I don't know if it's true that the majority of their deliveries happen in less than a week, but my experience was exactly like that
3 March 2026
Unprompted review
Reply from Smartsaker
Dear Waylon,
Thank you so much for sharing your experience with us! We’re glad to hear that you’ve been enjoying the deals and that your delivery arrived quickly—just like you were hoping. We strive to offer the best prices and fast shipping, so it’s wonderful to know we’ve met your expectations.
We really appreciate your continued support, and we’ll keep working hard to offer great deals and service. If you ever have any questions or need assistance, feel free to reach out. We’re always here to help!
Thanks again, and we look forward to serving you again soon!
Best regards,
Smartsaker
My problem was addressed and resolved…
My problem was addressed and resolved in a very timely manner. I am very happy with your service and product. Thanks again for your world class response. Dale L Fox
2 April 2026
Unprompted review
Reply from Smartsaker
Dear Dale,
Thank you so much for your wonderful review! We’re thrilled to hear that your issue was resolved quickly and that you’re happy with both our service and the product. It’s our goal to provide world-class support, and we’re so glad to know we met your expectations.
Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. If you ever need assistance in the future, don’t hesitate to reach out. We’re here to help!
Thanks again, and we look forward to serving you again soon!
Best regards,
Smartsaker
SmartSaker Multi-functional Vegetable Cutter
I bought a Saker@Multifunctional Vegetable Cutter on line in response to a YouTube ad. It took over 3 weeks to arrive and broke at first use. The whole unit is badly designed and not strong enough to even dice sliced potato or even onion. Everything failed to work, the the large dicer blade got stuck in its receptacle so hard I cannot remove it without risking breaking something and the plastic tub cracked under. pressure. Worst product ever.
20 April 2026
Unprompted review
Reply from Smartsaker
Thank you for sharing your feedback. We are truly sorry to hear about your experience with the Saker Multifunctional Vegetable Cutter. This is certainly not the experience we want for our customers, and we understand your frustration with both the design and the quality of the product. Please accept our sincerest apologies for the inconvenience this has caused.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible.
Again, we apologize for the disappointing experience and appreciate your patience as we work to make things right. We value your feedback, as it helps us improve our products and services moving forward.
Best regards,
Smartsaker
Got this multicolored camping light…
Got this multicolored camping light string that is self-propelled and just love it. Was amazed at how GREAT it works.
14 April 2026
Unprompted review
Reply from Smartsaker
Dear Ethan,
Thank you so much for sharing your experience. We’re truly glad to hear that you’re enjoying the multicolored camping light string and that it has exceeded your expectations.
It’s great to know that it’s working so well for you and adding something special to your camping setup. Feedback like yours is very encouraging for our team, as we strive to provide products that are both reliable and enjoyable to use.
If you ever need any assistance or have any questions, please feel free to reach out. We’re always here to help.
Best regards,
Smartsaker
Thanks for such a good tool
Thanks for such a good tool. I was a bit skeptical about a mini chainsaw but not bad at all.
13 April 2026
Unprompted review
Reply from Smartsaker
Dear Nathan,
Thank you very much for sharing your experience. We’re glad to hear that the mini chainsaw exceeded your expectations, especially since you were initially a bit skeptical.
It’s always encouraging for our team to know that the product is proving useful and reliable in real use. We put a lot of effort into making tools that are both practical and easy to handle, and feedback like yours helps confirm that we’re on the right track.
If you ever need any assistance or have any questions, please feel free to reach out. We’re always here to help.
Best regards,
Smartsaker
Except for having to charge the Battery…
Except for having to charge the Battery 7 times not a bad rechargeable camping fan. I was just lucky that I own several Saker tools.
10 April 2026
Unprompted review
Reply from Smartsaker
Dear Dexter,
Thank you for taking the time to share your feedback. We’re glad to hear that you generally find the rechargeable camping fan useful and that you’ve had positive experiences with other Saker tools.
We’re sorry to hear that the battery performance did not fully meet your expectations and that you needed to recharge it more frequently than expected. Your comments are very valuable to us, and we will make sure to pass this feedback along to our product team for further review and improvement.
If you need any assistance or have any questions, please feel free to contact our customer support team, and we’ll be happy to help.
Best regards,
Smartsaker
This is an awesome product
This is an awesome product. It lights up the whole room. I recommend it.
10 April 2026
Unprompted review
Reply from Smartsaker
Dear Logan,
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you are enjoying the product and that it has made a positive difference in your space.
It’s especially rewarding for our team to know that the product is performing well for you and providing the level of brightness and functionality you were looking for. Feedback like yours helps reinforce the work we put into designing and selecting products that are both practical and satisfying to use.
We truly appreciate your recommendation and your support.
Best regards,
Smartsaker
Best Product Support Team
The Smartsaker support team provided the best product support I have ever received! I had a question about the parts included with my Weed Wacker purchase. They responded to my email inquiry the next day and resolved my issues. Absolutely the best product support I have ever received! Great Job!
16 April 2026
Unprompted review
Reply from Smartsaker
Dear Bill,
We really appreciate you taking the time to share this. It’s great to hear our support team was able to quickly help you with the Weed Wacker parts question and get everything sorted out for you.
We’ll make sure to pass your comments along to the team—this kind of feedback means a lot and helps reinforce the work they put into responding quickly and clearly.
If anything else comes up while using your product, feel free to reach out anytime. We’re always here if you need help.
Best regards,
Smartsaker
Excellent customer service from Kaus.
Excellent customer service from Kaus.
15 April 2026
Unprompted review
Reply from Smartsaker
Dear customer,
Thank you for your kind words! We're so happy to hear that Kaus was able to provide you with excellent customer service. We strive to offer the best support possible, and it’s wonderful to know that Kaus was able to meet your expectations.
If you need any further assistance in the future, don’t hesitate to reach out. We're always here to help!
Thanks again for sharing your experience, and we look forward to serving you again soon!
Best regards,
Smartsaker
My first package arrived in 2 weeks
My first package arrived in 2 weeks! I'm very pleased with the product so much I ordered again! 😁
13 April 2026
Unprompted review
Reply from Smartsaker
Dear Snovia,
Thank you so much for sharing your positive experience with us! We're thrilled to hear that your package arrived in a timely manner and that you're happy with the product. It's fantastic to know that you loved it so much that you decided to order again—your support means a lot to us!
We can't wait to serve you again and are excited for your next order. If you ever have any questions or need assistance, feel free to reach out!
Thanks again for your kind words and loyalty!
Best regards,
Smartsaker
A staircase for our dog
The product was very nice but we could not use it and this company worked with me until I was happy with the outcome, very easy to deal with.
8 April 2026
Unprompted review
Reply from Smartsaker
Dear Therese,
Thank you for taking the time to share your experience with us. We’re glad to hear that you liked the product, and although it couldn’t be used as intended, we’re very pleased that our team was able to support you and reach a solution you were happy with.
Providing an easy and positive customer experience is very important to us, so it’s great to know you found us helpful and easy to deal with.
We truly appreciate your understanding and support, and we hope to assist you again in the future.
Best regards,
Smartsaker
Customer service was amazing
Customer service was amazing. The product wasn't satisfactory but they got right on a refund with no problem and even stayed in touch to ensure refund was provided.
30 March 2026
Unprompted review
Reply from Smartsaker
Dear Lacey,
Thank you for your kind feedback!
We’re very sorry to hear that the product didn’t meet your expectations, but we’re glad to know that our customer service team was able to resolve the situation promptly and keep in touch throughout the process. Ensuring a smooth and hassle-free experience for our customers is our top priority, and your satisfaction is important to us.
We truly appreciate your understanding and hope to have the opportunity to serve you again in the future.
Best regards,
Smartsaker
So I received my Highlands Cow Key…
So I received my Highlands Cow Key Holder about 3 weeks ago and it was in a regular Flimsy mail package and while being delivered throughout the many different mail offices it visited before getting to me, one of the horns on one of the Cows head was broken off. I emailed the company and they apologized and sent me a new one (a replacement if you will) and this time they put it in a box and then mailed it to me. Well, it came in one piece and made me and my wife (who loved Highland Cows) very happy! Thank you for hearing me through my complaint and replacing it and doing it the right way! I will purchase again through this company BECAUSE they took care of me (the customer) in a timely manner and followed up with me throughout the entire process!
Very Respectfully Yours,
Rob Monaco
6 April 2026
Unprompted review
Reply from Smartsaker
Dear Rob,
Thank you so much for sharing your detailed feedback!
We sincerely apologize for the initial issue with your Highlands Cow Key Holder, and we truly appreciate your patience throughout the process. We are so glad to hear that the replacement arrived safely and in perfect condition. It’s wonderful that you and your wife are happy with the new item—especially since you both love Highland Cows!
Your kind words about our customer service mean a lot to us. We always strive to ensure our customers are taken care of, and it’s rewarding to know that we met your expectations. We’re grateful for your trust and look forward to serving you again in the future.
Thank you for giving us the opportunity to make things right!
Best regards,
Smartsaker
Excellent Customer Service
First, this is my first time ordering from Smartsaker. I was a bit leery but gave it a go. The wait was unusually long but I was not in any rush. I was in direct contact with Kaus from the customer service department. As it turned out my purchase was either lost or stolen. Kaus assured me I would get a full refund. And, I did. Thank you ever so much for providing excellent customer service. I plan to order again from Smartsaker as the company has such interesting useful items.
6 April 2026
Unprompted review
Reply from Smartsaker
Dear Mary,
Thank you for sharing your experience with us!
We are truly sorry for the inconvenience you faced with the delayed delivery and the unfortunate situation where your purchase was lost or stolen. However, we are so glad that Kaus was able to assist you and ensure you received a full refund. Providing excellent customer service is very important to us, and we appreciate your understanding throughout the process.
We're thrilled to hear that you plan to order again from Smartsaker, and we look forward to providing you with more interesting and useful items in the future.
Thank you for your trust and for giving us the opportunity to resolve the situation!
Best regards,
Smartsaker
Great prices and tools
Great prices and tools, plus fast delivery. Very easy to work with and any problems were handled without hassle.
30 March 2026
Unprompted review
Reply from Smartsaker
Dear Alton,
Thank you for sharing your experience!
We’re thrilled to hear that you found our prices and tools great, enjoyed fast delivery, and had a smooth experience with our team. Resolving any issues quickly and hassle-free is always our priority.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
Smartsaker
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.