Smartech Security Reviews 183

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I highly recommend this company. They also specialise in providing & installing top quality security gate doors & sliding gates for driveways. I had a sliding gate installed last year and am very plea... See more

Rated 3 out of 5 stars

We had smartech install our alarm and camera system several years ago. The installation went very well, very helpful and friendly team and very knowledgeable. I wish I could say the same for their aft... See more

Rated 5 out of 5 stars

Gijo came to our house to carry out a survey and advised us on the options available and suggested the best option available which fitted our budget. He came back in four days to install the al... See more

Company replied

Rated 5 out of 5 stars

I've known Jo since he first installed my alarm system 6 years ago. He's been doing my annual service since then. He's always punctual and is very friendly. His knowledge and of the work is quite rema... See more

Company details

  1. Security Equipment Store

Information provided by various external sources

Protect your home, your business and your wellbeing with Smartech Security. There's no better time to start than now.


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4.4

Excellent

TrustScore 4.5 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Customer satisfaction

Of all the estimates that I received from other suppliers, Joe was the only representative that sat down with me and wife and explained the workings of the equipment and what and where he was going to install the house alarm kit and the CCTV equipment. Jo arrived on the day and date as planned and installed the burglar alarm and the CCTV system. What I liked most about Jo was that he was professional in approach, a very honest attitude, customer focused and a big heart. On completion, Jo made sure that I understood the mechanics of the equipment and made sure that I was fully satisfied before leaving the premises. Well Done.....

12 October 2017
Unprompted review
Rated 5 out of 5 stars

5 stars for Joe and Smartech Security!

Joe arrived punctually as promised and installed a burglar alarm system at my house without rushing to complete the job. He made sure I was fully satisfied before leaving and has been available on his phone to answer any questions I have had since then. He is pleasant to deal with, cares about his customers and offers a very competitive price for industry leading products. The burglar alarm works great and I have had no issues. I am confident that Joe will be around to help in case I need any support. 5 stars and a big thumbs up!

8 October 2017
Unprompted review
Rated 5 out of 5 stars

Friendly service, great value!

Smartech were very professional and Jo knew exactly what he was doing. I was after a Hikvision set up and Jo was able to walk through options, design the final solution and install it. He was diligent enough to run the wires through before our building work commenced and came back to install the cameras after it had completed for a clean and discreet finish to our installation and above all managed to price match an established rival.

8 October 2017
Unprompted review
Rated 5 out of 5 stars

Alarm Fitting

I can't rate Smartech Security highly enough, efficient, prompt, tidy and great value for money. Their alarm fitter, was very knowledgeable and quite a pleasure to have in the house.

20 September 2017
Unprompted review
Rated 5 out of 5 stars

Highly highly recommended

Superb, friendly, honest and professional from Jo and his team starting from the conversation for the quote all the way through to installation. Would very much recommend Jo without hesitation. Jo was very clear in his communication and kept explaining everything/providing options during the installation which left me with a lot of comfort that I am truly getting what I want and need. outstanding service and very competitive price.

14 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent of product knowledge

Excellent of product knowledge, made clear recommendations, turned up on time, completed the work promptly with professionalism. Took time to explain full features of the system. Such a pleasure to do business with this company

10 September 2017
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I found Jo very knowledgable, helpful, in recommending which alarm system and CCTV cameras to use for property. His work is very neat and uses high quality materials. I will recommend Smartech Security and would use them again.

25 August 2017
Unprompted review
Rated 5 out of 5 stars

100% reliable Smart tech review

100% reliable, fantastic service. This job is personal to them and therefore, they really look after their customers. Superb product, tailored to customer requirements, fast instalment, Very professional service. I couldn't be more satisfied, thank you Joe.

22 August 2017
Unprompted review
Rated 5 out of 5 stars

Wish I got this kind of customer service everywhere

Jo is great! Very user friendly, explains all the options clearly and honestly. I got a handful of quotes and of all the people I spoke with he was by far the most approachable and knowledgeable (and most reasonable on price!)

After the alarm and CCTV were installed he called me on several occasions to check if I was happy with how to use everything and asking whether I had any questions. Wish I got that kind of customer service everywhere!

14 August 2017
Unprompted review
Smartech Security logo

Reply from Smartech Security

Hi Rasvi,
Thank you for taking the time to post your feedback, much appreciated. We are glad to read that you are happy with the service! If you do have any further feedback or questions please do let us know by emailing us at sales@smartechsecurity.co.uk
Kind Regards
Smartech Security

Rated 5 out of 5 stars

PUNCTUAL

PUNCTUAL, QUICK , EFFICIENT, QUALITY WORK AT A GREAT PRICE - I HIGHLY RECOMMEND SMARTECH !

13 August 2017
Unprompted review
Smartech Security logo

Reply from Smartech Security

Hi Stephen ,
We are deeply pleased to hear that you had such a positive experience with our services. We greatly appreciate your kind words.
Kind Regards
Smartech Security

Rated 5 out of 5 stars

Moving Alarm from one house to another

I was moving and wished to take my alarm to the new property. Jo did the work of removing the alarm at the old house and fixed it at the new place. He was very professional, arrived well on time for moving day and patiently waited at times when I was busy with the movers. He was happy to answer all my questions even after he left the premises. Overall very satisfied with the service and support provided and happy to recommend Jo.

7 August 2017
Unprompted review
Smartech Security logo

Reply from Smartech Security

Hi ,
Thanks ever so much for taking the time to share your experience with us.
Regards
Smartech Security

Rated 5 out of 5 stars

Thank First class service

Very helpful, supportive and great customer service. Made sure all our needs were met and even went out of the way to paint parts of the wall the box was being installed on. Highly recommend them.

31 July 2017
Unprompted review
Smartech Security logo

Reply from Smartech Security

Hi Raj,
Thank you so much for leaving your positive feedback.
Kind Regards
Smartech Security

Rated 5 out of 5 stars

Recommend Smartech Security

I contacted several companies to make inquiries about home security. I found Jo, at Smartech, to be knowledgeable, reliable, and generally just very pleasant to work with. He provided good insight into different security technology (subject matter expert), spent time explaining how to use the system properly, has competitive pricing and was efficient. He cares about his customers.

I happily recommend Smartech Security to anyone that needs home security with smart technology. Don't wait until you are burgled before you get an intruder alarm system. Jo will help you find the right system.

26 July 2017
Unprompted review
Smartech Security logo

Reply from Smartech Security

Hi Roesheen,

We are delighted to hear that you had such a positive experience. We take pride in our customer care and we always strive to go above and beyond to deliver the best possible service. Thank you for your positive feedback.

Kind Regards

Smartech Security

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