Smartech Security Reviews 183

The system was ok for 5-6 months. Since then it is continuously giving problems. It took more than 3 months for them to attend it. Again after servicing the CCTV system, it was working only for just about 3 months and gone OFFLINE now.
I’m struggling to get hold of them now.

Very efficient service and installation for security system went excellently. Jo’s work was tidy and neat with minimal fuss and cleaned up after work was completed on time. I have no hesitation in recommending their services

Jo came across as an expert in his field and went above and beyond the service we had requested. He provided valuable insight into a number of questions we had about the alarm settings and addressed a few issues he had noticed during the alarm maintenance.

Excellent service
My alarm needed replacing and I came across Smartech Security whilst searching online.
Jo is well mannered, friendly and will answer all your questions providing a service to your needs.
His work is of high standards, taking the time and care to ensure the work is done properly.
Highly recommend Smartech Security.

Company was recommended by three different people. Very customer focus approach, nothing is too much while explaining things and helping with ideas. Very pleased with overall outcome.

Update Feb 2023:
After 2 years of using the company for various issues and recommending to many others, the quality of service has declined. Similar feedback from friends who used them and originally recommended to me. They have got more work now in London. Email or text response is very slow. Not the same company like before. Avoid if you are living far from their work area or their home

Never thought an alarm installation could be so straightforward. Jo was very knowledgeable about alarm products and clear and patient in his instructions on how to operate the systems. Home security can make one very paranoid, but having confident individuals such as Jo doing the installation left us feeling reassured. Moreover, the company offers 1 year warranty on their products for that extra piece of mind.

It was nice and clean install by jo. Overall I am impressed with the product.
Thanks
Faisal

Very quick response and professional staff. Will definitely use again.

Reliable, professional service, clean and tidy working in-house and very helpful providing informative information about the range of products on the market. Communications via email were very responsive, we dealt with Jo who matched our quote and booked us in within a week.

Installed home alarm and CCTV from smartech security. Good initial assessment and free quote with flexibility to choose system that suited my requirements. Latest technology system installed and very happy with the app controlled system. Found it professional and competitive pricing. Jo's initial assessment was quite thorough to understand requirements and advise on placing camera's, alarm sensors to cover best possible scenarios. That helped to choose right set of sensors and CCTV camera position. Good Job!

Very efficient and prompt service. Work completed in a timely manner and options regarding service explained nicely. Would recommend Gijo anytime for Alarm and CCTV installation, maintenance and service.

Thanks
Virendra

Very prompt and efficient service . Friendly company and arranged for someone to attend to my blipping alarm the next day

I've known Jo since he first installed my alarm system 6 years ago. He's been doing my annual service since then. He's always punctual and is very friendly. His knowledge and of the work is quite remarkable. I would definitely recommend Smartech and specially Jo for any home security work you are planning,

Jo did a really good job of fitting my alarm and CCTV, troubleshooting issues as he went, and making sure the system was working perfectly before he left. He was on time, cleared up after himself, and was very patient with my many questions.

Experienced technician, friendly service, prompt and reliable. Would thoroughly recommend.

Gijo from smartech installed the CCTV kit at our place. Before installation, he spent time understanding my needs and made suitable suggestions around placement of cameras.

He came across as a courteous professional who knew his stuff. Would happily recommend him and his work.

Excellent and polite customer service.
I would recommend Smartech Security.

Very good Installation experience.
The Engineer was very happy to remain on Site until we were fully satisfied with the workings of the new Alarm installation.