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Rated 1 out of 5 stars

This used to be a well functioning phone app that was a reasonably priced alternative worldwide when other phone services failed. Now it seems to be a Social Media wannabe that can't place a phone ca... See more

Rated 2 out of 5 stars

The phone app is one of the glitchiest out there. I'm paying for 3 services, yet the app OFTEN doesn't work. Unfortunately, tech support normally can't do much because it's the glitchy app--they just... See more

Rated 1 out of 5 stars

Since trustpilot removed my last honest review of skype I refer readers to their overal rating, less than two stars. You see microsoft that owns skype is too powerful for a little place like sitejabb... See more

Rated 1 out of 5 stars

Skype gets worse day by day. The app UI is completely unusable. Call quality is terrible - even on the fastest connection. They are unable to notify you when credit gets low so you are just cut off wh... See more

Company details

  1. Phone and Internet Service
  2. Conference Calling Service
  3. Internet Service Provider
  4. Media Company
  5. Mobile Network Operator
  6. Telecommunications Service Provider

Information provided by various external sources

Hent Skype, og ring til andre Skype-brugere helt gratis – uanset hvor i verden de er.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

2K reviews

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No history of asking for reviews

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1.5

All reviews

(1,581)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I do not want it on my laptop

I do not want it on my laptop, everytime I remove it, I get a message saying I have to reinstall it as its causing a security risk to my system, no matter how many times they try I will not be made to have something I never asked for, and dont want surely its MY choice what I want, and I will not be forced into having something i dont need not want

30 October 2024
Unprompted review
Rated 1 out of 5 stars

Skype is the worst messenger that you…

Skype is the worst messenger that you can ever use.
Firstly, the app on MacBook does not work at all.
Secondly, even the web version always lags and you cannot properly copy/paste messages, they are being cut and you cannot add more text. When you save the contact, it lags again and deletes the name that you gave to the contact.
The search in the chat is almost impossible too. You look for something and then it doesn't jump to the correct info and it just stays somewhere in between the messages.
VERY BAD!!! I AM SHOCKED YOU ARE WORKING SO MANY YEARS AND IT'S BECOMING WORSE EVERY YEAR.

29 October 2024
Unprompted review
Rated 2 out of 5 stars

Spam galore

why Microsoft doesn't allow spam blocking?
I use it mainly for calling landlines abroad, it does the job, but the amount of spam and being put in groups is so annoying?

17 October 2024
Unprompted review
Rated 1 out of 5 stars

Unable to cancel direct debit.

I've cancelled my monthly subscription in their website two months ago, and they continue with the automatic debit.

Also, I've sent 2 (two) emails for this matter, with NO answer. An email yesterday, and another one month ago.

DO NOT TRUST IN SKYPE. THIS COMPANY DESERVE TO GO BANKRUPT.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

AVIOD SYKPE - MONEY TRAP

You have to purchase different credits for different types of use e.g. domestic international. Take a lifetime.e for the credit to be applied, so you can't use it at the ti.e of purchase.

Avoid, use other service providers who ate cheaper and easier to use.

6 September 2024
Unprompted review
Rated 1 out of 5 stars

Skype is the worst telephone service ever!

Skype is the worst telephone service that I've ever used. Microsoft has cut corners by hiring only those with an IQ less than 50 so they're not only unable to provide service --even when you are paying for it--they're barely able to communicate. I am very sympathetic towards the simple but even if Microsoft is only paying meger salaries they are losing because they are unable to hire capable employees who can function. This is been going on for months. Trust pilot only provides space for one date of incompetent experience.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Skype's UK Caller ID Setup is Broken and Support is Unresponsive

I have been a long-time user of Skype, but my recent experience has been incredibly frustrating and disappointing. I attempted to set up a UK caller ID using my UK mobile numbers (O2 UK and Vodafone UK) and was unable to receive the necessary verification codes. This issue persists despite successfully receiving codes for numbers from other countries.
I have followed all the troubleshooting steps recommended by Microsoft Support, but nothing has worked. After reaching out to their support team multiple times, I received a single response acknowledging the issue, but since then, my follow-up emails have gone unanswered. I even requested to have the issue escalated or for a supervisor to step in, but that request was ignored as well.
What’s worse is that this issue is causing significant disruption to my communication needs. I am now at a point where I may need to consider alternative solutions, as Skype no longer meets my needs effectively in the UK.
I am extremely disappointed with the lack of support and responsiveness from Microsoft. If Skype cannot resolve this issue, it essentially makes their service unusable for UK users who need caller ID functionality. I would urge anyone considering Skype for UK communications to be aware of this problem and the poor customer support.
Until this issue is resolved, I cannot recommend Skype for users in the UK. It’s frustrating to see such a basic functionality broken with no effort from the support team to provide a solution.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst unfriendly app ever.

Worst unfriendly app ever.
> very slow interface (example: when typing phone numbers as free digit is as slow as writing with a quill on an ancient scroll
> unclear menus (completely unintuitive to find where the hell is the telephone keypad... which should be the first icon ever in a phone app!)
> in iPhone, somehow is retrieving your phone book. but it’s totally messy, giving you back multiple lines with emails, addresses, nicknames etc. and u never find where the hell is the phone number to be called, so in the end u end up in filling it manually
> contact list is totally messy. never understand what the order of the contact list is. if it’s by unread messages, or favorites (and not sure how the favorites are pre-classified), or by last call done...
> alerts / notifications are not working at all on web and phone versions. For sure i missed all the time alerts for messages, not sure about the calls as i do not receive many on skype (thank God)

16 August 2024
Unprompted review
Rated 2 out of 5 stars

Glitches galore

The phone app is one of the glitchiest out there. I'm paying for 3 services, yet the app OFTEN doesn't work. Unfortunately, tech support normally can't do much because it's the glitchy app--they just say to wait, sometimes several days. I guess it's no surprise--Microsoft doesn't seem to give a rat's rear about their users' experience with their products. I'm going to look for an alternative.

13 August 2024
Unprompted review
Rated 1 out of 5 stars

I am horrified about this invasion of my bank information and card!!

You know I liked Skype in the past, I use it for international calls only. Here is what just happened! My credit card expired and I forgot about it, I noticed Skype tried to do my monthly charge but couldn't because of that. They send me 3 notices by email, and also notice that they ended my subscription as a result. I thought that is fine, I will get new subscription next week and update my credit card info. But then I got email they did in fact charge my card and continued my subscription ??? HOW??? So I go log in into Skype account only to find my very brand new MC card was charged ???? You know new card that I never gave them!!!! Who and how did they get my brand new MC card numbers/dates etc... I am horrified! This is NOT Legal!! This shall not f.. happen! I like to press charges!

11 July 2024
Unprompted review
Rated 2 out of 5 stars

I think Skype is one of those apps that…

I think Skype is one of those apps that is designed to hurt users. It's one of the hardest and most buggy applications I've ever encountered. It's painful from launching the application (which takes a long time regardless of the device) to closing it (phantom Skype has to be manually cleared from memory afterwards). Tech.support is a separate conversation.... Skype, why are you doing this to us?

1 July 2024
Unprompted review

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