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See what reviewers are saying
Everything went smooth. Great customer service! Recommended products was fitting perfectly, for the best price I could find. Will definitely buy here again.
Company replied
Was really good, but has become a big supplyer with not great customer service. Ordered the "correct" radiator, got the wrong one, had to return it and had to cover the shipping ... ordered a new one,... See more
Company replied
I’m seriously impressed with Skruvat. The website is intuitive, making it easy to find exactly what I needed. Shipping was incredibly fast, and the parts arrived well-packaged and in perfect condition... See more
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Company details
About Skruvat
Written by the company
Välkommen till Skruvat!
Written by the company
- KUNDSERVICE
- Vi vet att du som kund är vår ambassadör, och har som mål att ha 100% nöjda kunder. Har du några som helst frågor - ring eller mejla!
- SNABB LEVERANS
- Vi skickar vanligtvis din vara inom en arbetsdag - direkt till dig eller närmaste utlämningsställe.
- SKRUVADE PRISER MED PRISGARANTI
- Vi arbetar med ledande grossister i Europa med så få mellanhänder som möjligt. Det tillsammans med att vi inte har några stora butiker med mycket personal gör att vi kan hålla ner våra kostnader och erbjuda dig som kund i snitt -30% lägre pris, dessutom med lägsta-pris-garanti.
Contact info
Stockholm, Sweden
- 08-120 20 420
- www.skruvat.se
4.2
Great
99K reviews
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A company who promise to deliver within…
A company who promise to deliver within 2-5 days, then pushes it out about 20 days. Still havent received either of my packages.
The customer service is absolutely horrendous and does not know how to solve any issues, and can’t even be bothered to give the proper specifications or details for their own products they sell.
6 April 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that your delivery and our services did not meet your expectations.
Please note that many of the products you ordered are dispatched directly from our supplier. Unfortunately, a stock error occurred, for which we sincerely apologize. In addition, when items are stored in different warehouses, our customer service team may not always have access to complete specifications if the supplier has not provided them.
We do understand the frustrations that may occur due because of your situation. And with all this said, we greatly appreciate your feedback, as it helps us improve our processes and deliver better service in the future.
- Sören
Reply from Skruvat
Tack för ditt omdöme!
Roligt att leveransen motsvarade förväntningarna.
- Sören
Reply from Skruvat
Thank you for your feedback!
We're glad you're happy with your purchase.
- Sören
Reply from Skruvat
Thank you for your review!
We're glad to hear that the delivery and our customer service met your expectations.
- Sören
Missing article
The delivery time was terrible; the package was split into two shipments, and one item was missing. While it wasn't an expensive item, the biggest problem was the wait time for the items to arrive and then having one of them go missing, forcing me to wait again to buy another. The response to my claim for the missing item has also been slow. Personally, it was a bad experience.
15 March 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We’re very sorry to hear that the delivery did not fully meet your expectations.
I can see that the second parcel arrived one business day later than the original estimated timeframe, which is unfortunate. While occasional transportation delays may occur, we are working closely with our carriers to improve punctuality and ensure timely deliveries for all customer orders.
Please note that we always aim to ship all items together in one parcel. However, due to our wide product range, orders may sometimes need to be split if items are stored in different warehouses.
Regarding the missing item, our customer support team has already contacted the warehouse. After reviewing the CCTV footage, they confirmed that the item was packed. Because of its small size, we kindly ask that you double-check inside the box to ensure it hasn’t been overlooked.
If you experience any further issues or feel that your concern hasn’t been fully resolved, please don’t hesitate to reach out to our customer support team.
We truly appreciate your feedback, as it helps us continue to improve our service.
- Sören
for the first time 👎
for the first time I am not satisfied with the product. the air filter is all stained, taped. the Mahle fuel filter is made in China and looks exactly like the Chinese one. I have been selling auto parts for many years, I can see with my own eyes that I am being fooled. Mahle is a 100% fake
30 March 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are sorry to hear that the parts did not meet your expectations.
Without an order number, it is difficult for us to investigate your case in detail. However, please note that all products are shipped directly from our suppliers and should always be genuine and in new condition.
If you have received items that do not match the description, we kindly ask you to contact our customer support or submit a return/claim request via our website. We will ensure you receive the assistance you need.
We truly appreciate your feedback – it is valuable and helps us improve our service continuously.
- Sören
Ordered 5L oil
Ordered 5L oil. Got 4l. Tryed to e-mail. Tryed to start a return process but couldnt. Cant even call them because its only an ai bot that says i need to start return process online which doesnt work.
26 March 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We sincerely apologize for sending the incorrect volume of oil.
I can see that our customer support team has already assisted you with a free return of the incorrect item, and we have also updated your account so you can conveniently set up future return processes directly through our website.
If you prefer to contact our customer agents by phone, please follow the dial options that correspond to your specific inquiry.
We truly appreciate your feedback, as it helps us improve our services further.
- Sören
Extremely disappointed with how…
Extremely disappointed with how customers are treated! Customer service is nonexistent! Goods are never delivered on time! Goods never arrive! They are damaged or missing! Customer service is unreachable! It's sad that such a company exists! I do not recommend ordering from Skruvat!!! Eurodel or parts dealers in your country are better!
25 March 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that the delivery did not meet your expectations.
Your shipments were affected by transport delays, which are unfortunately beyond Skruvat’s control. I can also see that our customer support team has assisted you and escalated the matter to both the supplier and the carrier to investigate what happened with the missing oil filter. According to surveillance footage at our supplier’s warehouse, the product was packed, and we are now awaiting response from the carrier to clarify what may have occurred during transportation.
We truly appreciate your feedback – it helps us improve our service further.
- Sören
Completely useless
I ordered an Hitachi Mass air flow sensor specifically because i did my due diligence and verified what psrts would work without issues on my car, it said it was in stock at skruvat, i got a purchase confirmation and reciept which also had a picture of the correct part, it took about 2 weeks before the part arrived, and unfortunately they sent me a really low quality part with the brand 'Topran', i tried connecting the part and it threw fault codes (P0104) and check engine light, clearly the part was wrong and did not work on my car.
The car was having major repairs so it was parked for a month at the shop before i connected the MAF. I am a mechanic so i know my way around cars.
I tried asking for a refund or re-delivery through their contact form because it was the wrong part, which they declined and stated i made the wrong purchase, which i did not, i served them screenshot of the purchase and the picture of the ordered part, and a picture of the recieved (wrong) part, i made several other tries to contact them on the phone during opening hours (only Ai answer, no actual persons), i tried sending more contact forms which they just stopped answering, they also told me if i didnt agree with their decline for a return i could send another when i was logged in to skruvat, which i tried, but that just told me i allready had a return question so i had to wait for an answer for it (it was allready declined). It also told me even though it was declined that i could send them the part with the return papers they sent me (no they didnt), doesnt make sense to decline something and ask me to send a part to them at my expense.
This is their answer to my return request:
"Vi har nu hanterat din reklamationsförfrågan, dessvärre så har den avslagits då detta är ett fel köp/ånger av köp
Skruvat tilbyr 30 dagers returrett for både privat- og bedriftskunder.
Privatkunder har etter Angrerettloven alltid minst 14 dagers angrerett, regnet fra dagen varen mottas.
Angrerettloven gjelder ikke bedriftskunder.
Vid fel köp gäller dessvärre inte garantin eller reklamationsrätten på produkten.
Med vänliga hälsningar
Kundservice, Skruvat.no"
(No i didnt order the wrong part, they sent the wrong part that i didnt order)
They made it impossible to get in contact with them with ai-assistants and contact forms which is not answered and they absolutely do not follow the Norwegian 'Forbrukerkjøpsloven §15'.
Stay miles away from this page, i absolutely suggest to check EVERY other car parts seller before them.
18 March 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We sincerely apologize for the shortcomings in how your case was handled.
To clarify, the item you ordered was a so‑called “Skruvat product”, which is non‑brand specific. However, we understand that the product image may have been misleading, as it displayed a small HITACHI stamp. Our product department has now updated the image to a more generic version to avoid future confusion.
Unfortunately, some misunderstanding arose on our side regarding the nature of the issue. Our complaints department initially interpreted it as if the wrong item had been sent, which was not technically the case. In doing so, we missed the main problem—that the item itself did not function as intended for you.
Your complaint case has now been reopened and the product will be returned to us for further analysis.
We truly appreciate your feedback, as it helps us improve and provide better service moving forward.
- Sören
Illegal activities?
Very disappointing experience with Skruvat.no.
I completed a purchase and paid by bank card, but did not received any invoice or receipt. This is a basic requirement, especially for accounting purposes.
I have spent a lot of time trying to resolve this — Klarna redirected me to Billie, but they could not find any record, and Skruvat.no has not responded to my calls, emails and forms at their website.
Not being able to obtain a simple invoice after payment is unacceptable and raises serious concerns about transparency and compliance with consumer protection regulations.
I cannot recommend Skruvat.no based on this experience.
11 February 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
We are truly sorry to hear that you’ve experienced shortcomings in our service. Without an order number it is unfortunately difficult for us to look into your case in detail.
During periods of high demand, our response times may be longer than we would like, but please know that we are doing our very best to reply to all inquiries as quickly as possible.
Kindly note that invoices are only issued if you have selected this payment method. Since your order was paid with card in advance, the order confirmation you received also serves as your legal receipt.
We sincerely appreciate your feedback, as it helps us improve our service and provide a better experience for our customers.
- Sören
Reply from Skruvat
Thank you for your review!
It is appreciated to hear that you are satisfied with our service as your opinion is important to us.
Best regards,
Sara
Skruvat.se
Recommended.
29 September 2025
Reply from Skruvat
Thank you for your review!
Really great to hear that you have had a positive shopping experience as your opinion is important to us.
Best regards,
Sara
Skruvat.se
Items plus frakt, cheaper than the rest
In comparison, skruvat came out top, items plus shipping.
26 February 2026
Reply from Skruvat
Thank you for your review!
We are very happy to hear that you had a positive shopping experience and thank you for leaving feedback.
Best regards,
Sara
Skruvat.se
"The technical guidance provided was…
"The technical guidance provided was inaccurate, as the components supplied were incompatible with my braking system, contrary to prior assurances. Furthermore, I have incurred an additional charge of approximately $12 from Qliro. Despite more than a month having passed, a refund of approximately $200 remains outstanding. The lack of responsiveness from Qliro’s official platforms is highly
14 March 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that you still have not received your refund. I can see in Qliro’s portal that your refund was initiated at the end of February. Please contact Qliro directly by phone at 0200-430 030 to follow up on your transaction.
We truly appreciate your comments, as they help us improve our service.
- Sören
Very poor experience with Skruvat.
Very poor experience with Skruvat.
I ordered several parts because the product was clearly listed as “in stock” with estimated delivery of 3–6 days. The delivery was delayed far beyond that, and when the package finally arrived one of the most important and expensive parts (2001711 – subframe / aggregatholder) was missing.
Customer support was extremely slow to respond or did not respond at all. Instead of providing clear information they kept blaming the transport company without actually explaining where the missing item was.
I had to investigate the shipment tracking myself to understand what was happening. Communication was poor and the whole situation caused unnecessary delays to my work.
When you order car parts that affect your schedule, you expect professional handling and clear communication. Unfortunately that was not the case here.
I cannot recommend this store based on my experience.
13 March 2026
Unprompted review
Reply from Skruvat
Thank you for your feedback!
We are sorry to hear that you experienced shortcomings in our service.
During periods of high demand, response times may unfortunately take longer than we would like, but we always strive to respond to all inquiries as quickly as possible.
Please note that your products were shipped in two separate packages from different overseas warehouses. Unfortunately, transport delays occurred, and in such cases it can sometimes be difficult for us to provide clear and precise information from the carrier regarding how long the delay might be, which was unfortunately the case here.
We can now see that both packages containing your ordered items have been delivered, and we hope you are satisfied with the products.
We truly appreciate your patience and your feedback – they help us improve our service going forward.
- Sören
Worst customer service ever
Worst customer service ever. Held a large order due one missing part. Does not reply to requests for more info. Another company that disrespects customers.
12 March 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
It's unfortunate that you had to wait for your order as one item had a longer delivery time than the other products you ordered. I have looked into your case and do not recognize your description that you did not receive answers to your questions. If you have more questions about your order, you are warmly welcome to contact our customer service again, and we will help you further.
Best regards,
Sara
Skruvat.se
Searching for an item and it comes up
Searching for an item and it comes up. Order it and then it turns out it was not the item I was looking for. So why do they give you that proposition? You can return it but you still have to pay the freight cost...
They are in big need of getting better and not propose items you don't ask for. It only causes problems for both parties!
12 February 2026
Unprompted review
Very good about 5 years.
6 November 2025
Reply from Skruvat
Thank you for your feedback!
It’s great to hear that your experience has been very good over the past five years. We truly appreciate your loyalty and look forward to serving you in the future.
- Pekka
This is not a serious dealer
This is not a serious dealer! I ordered brakepads to my car - by license plate. Got the right product confirmed by e-mail, but when the package arrived - it was another part for another car, even though the invoice stated the right part. Clearly the dealer made a mistake picking and sending the wrong brakepads.
But when I contacted Skruvat for them to excgange the part to a right one - they wouldn't accept that they had sent the wrong part. So here I am - with brakepads that doesn't even fit my car and the won't let me return it and get the right one.
So -do as I did. Do your car parts shopping somewhere else!
23 February 2026
Unprompted review
Reply from Skruvat
Thank you for your review!
Sorry to hear that the part did not fit your car. Please note that when you enter your registration number, the car model is filtered, and the search function will then present products that may fit your car model. However, since there are different equipment variants and production series that differ from each other, there are sometimes several variants of items to choose from for a car model. Therefore, it is important to consider the specifications listed on our website and also compare with the original numbers to ensure that the item is correct.
I have looked at your order and did see that the item you ordered is not sold under a specific brand, which means that the product sent to you do not have to be the same brand as the product image on the website. However, the item should be equivalent and this should not determine whether the part fits or not.
Best regards,
Sara
Skruvat.no
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