St John Ambulance (England) - Training courses Reviews 

52,636
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,636)

6,158 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent training

Excellent training. I did the blended first aid at work course, and thought it was really helpful to be able to complete the theory side of the course in my own time. Our in-person trainer was also excellent and the course was fun and informative.

16 July 2026
Rated 5 out of 5 stars

Great mix of traditional guided…

Great mix of traditional guided learning and practical exercises. This is the fourth SJA first aid at work course I've attended and all the trainers are excellent: informative, friendly, and all of them able to explain/show clearly what they're teaching. The course always leaves me feeling better equipped to help should the situation arise. Highly recommended.

16 July 2026
Rated 5 out of 5 stars

The instructor was extremely thorough…

The instructor was extremely thorough throughout the training. Although there was a lot of information to cover over the three days, the course was very well organised and delivered in a way that made it easy to follow. All topics were covered in detail, and the overall service was excellent from start to finish. I would highly recommend this course to anyone within a company looking to develop their skills and knowledge

10 July 2026
Rated 5 out of 5 stars

Excellent First Aid at Work course – engaging, practical and confidence-building

I recently completed the 3 day First Aid at Work course with St John Ambulance and came away feeling much more confident in my ability to respond in an emergency.

The trainer was knowledgeable, approachable and made what could have been a very intensive course both engaging and enjoyable. There was a good balance of practical exercises and theory, with plenty of opportunities to ask questions and practise techniques in realistic scenarios.

The pace was well managed and the trainer took the time to make sure everyone understood the content before moving on. I particularly appreciated that the emphasis was on building confidence as well as competence, rather than simply teaching us to pass the assessment.

The facilities, course materials and organisation were all excellent and I would happily recommend St John Ambulance to anyone looking for high quality first aid training, whether for work or personal development.

9 July 2026
Rated 5 out of 5 stars

Quality First Aid training with St John Ambulance!

The First Aid training I attended at St John Ambulance in Milton Keynes was very detailed, engaging and well structured. The course content was great and covered everything. The Tutor had good approach, calm and was great in helping everyone feel at ease to bond quickly despite meeting ourselves for the first time. Great facility and a hospitable environment.

3 July 2026
Rated 5 out of 5 stars

We had 3 facilitators /tutors kim

We had 3 facilitators /tutors kim? Paul and Lynsey? who were extremely engaging and put loads of effort into how they presented. They made me feel welcomed and fully supported throughout. The experience was memorable for me. They accommodated us all well. It was much better than I anticipated and all the other learners were more engaged than the first course I did with the British Red Cross.

7 July 2026
Rated 4 out of 5 stars

very good course

I recently attended the First Aid at Work Refresher course and found it to be excellent. The instructor was very knowledgeable and explained everything clearly, creating a friendly and relaxed atmosphere that made learning enjoyable. There was a great balance of theory and hands-on practice, which helped build confidence in the practical skills. The trainer encouraged questions throughout the course and took the time to answer them thoroughly, ensuring everyone understood the material. I would highly recommend this course to anyone needing to refresh their first aid skills.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The training course was well delivered…

The training course was well delivered and covered changes since the last certification.

9 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 4 out of 5 stars

Just wanted to mention that I enjoyed…

Just wanted to mention that I enjoyed my Emergency First Aid at Work course with
St John's in Liverpool. Well Recommended.

7 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for your review. We’re glad to hear you had a positive experience with us.

Rated 5 out of 5 stars

Very good course

Very good course. Relaxed atmosphere. Well worth having these skills for every day life.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, knowledgeable trainer

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Cambridge course…

Our instructor (Paula) in Cambridge had amazing knowledge. She explained everything so well and answered all our questions with great enthusiasm. We were very well looked after throughout the days course. I would highly recommend this to anyone.

17 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great teacher

Lovely teacher, really welcoming. The course and what you learnt in a day was amazing. Really well planned out.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Trainer was friendly

Trainer was friendly, approachable and knowledgeable.
The course covered many aspects of mental health and how to deal with various situations.
We were informed of the many organisations that are available to help with mental health conditions and how to contact them.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The instructor Margret Betts was so…

The instructor Margret Betts was so friendly, warm and funny character which made the course on a Friday go very quickly. Very informative and clear instructions and practical advise was easier to follow. She supported everyone on the course on the day. Plenty of resources so there was no waiting around.

3 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The course was comprehensive

The course was comprehensive, engaging and very practical.
A special thank you to Marie for such a superb delivery.
The app that comes with the course makes navigating first aid issues and the necessary response so much easier

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course....Great teacher.

Great course....Great teacher.

16 July 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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