SIXT Car Rental Australia Reviews 

386
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly and professional staff members for going above and beyond to ensure a completely smooth and stress-free rental process. Travelers consistently note that the vehicles provided are exceptionally clean, modern, and well-maintained for both short city trips and long road journeys. Some reviewers were not happy with unexpected financial charges, pointing out billing errors and slow, unhelpful responses from customer support agents. Additionally, a few individuals experienced frustrating booking cancellations, communication delays, and occasional mechanical issues with their assigned rental cars during the entire trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, welcoming, and professional... See more

Service

Reviewers mention positive feedback about service, noting that the overall rental process is straightforward,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide division in vehicle quality and... See more

Price

People report ambiguous experiences with price, as opinions on rental costs are sharply divided. While some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fair prices, professional friendly support staff, nice new late model choices, over all I had a great experience with Sixt . The only con would be not getting my $300 deposit back although I cleaned... See more

Rated 5 out of 5 stars

I would like to give some positive feedback towards the staff who served my wife on 11th January at the Sydney domain car park SIXT car and truck rental NSW AU. We did not get her name but she stayed... See more

Rated 5 out of 5 stars

I recently rented a Honda CR-V for 7 days from Sixth Car Rental with SCOR coverage, and overall the experience was very positive. The car was in good condition, clean, and well maintained. Pickup a... See more

Rated 5 out of 5 stars

Seyed helped me with the rental. I was extremely impressed with the service and professional approach. Despite my arriving 15 minutes earlier, I found Sayed helping customers, and he made the process... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Car Sharing Location
  4. Limousine Service
  5. Truck Rental Agency
  6. Van Rental Agency

Written by the company

Welcome to SIXT Car Rental Australia. Whether you're travelling for business, heading off on a road trip, or simply need a vehicle for the day, SIXT offers premium car hire at competitive rates across Australia. Our modern fleet includes a wide range of vehicles, from compact cars and family SUVs to luxury models from leading manufacturers, ensuring there's an option to suit every journey and budget. With convenient locations at major airports, cities, and regional destinations, SIXT makes it easy to get where you need to go. Enjoy a seamless booking experience, flexible rental options, and the confidence of driving a well-maintained, quality vehicle. At SIXT, we combine premium mobility with outstanding value, so you can enjoy a first-class driving experience without the premium price tag. Wherever your next trip takes you, choose SIXT Australia for reliable, convenient, and affordable car hire.


Contact info

4.1

Great

TrustScore 4 out of 5

386 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(386)

329 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Charged more than quoted

I hired a car in Perth and was quoted 1705.94AUD for 15 days (I have a rental agreement that states this) but they have charged me 1750.53AUD even though the car was retuned early and they told me I'd only be charged for 14 days. Emails and phone calls don't get any responses

9 January 2026
Unprompted review
Rated 1 out of 5 stars

They will cancel with no notice so they can get more money from another customer

Having been a sixt customer for many years and used them all over the world, it's sad to say I won't be using them again. We had booked back in Sept for our pick up today in Hobart only to arrive morning of pick up and be told our 10 day reservation had been cancelled and offered no concession. With our holiday on the rocks and wanting more info, the staff told us that the company had been canceling 100s of bookings due likely to incorrect pricing being offered online. We had received no notification and were suddenly faced with 4 times the cost if we wanted to rent another vehicle. We hadn't budgeted for this! Again, no flexibility or concession offered at all by sixt. In my experience, if you make a mistake with pricing as a business you wear it. You dont simply cancel a booking that had been held for 3 months and leave your customers screwed. We were luckily able to find a car with another provider for the following day but, as we needed a car today we were stuck paying $360 for 1 day car use at sixt. They really had us over a barrel. I would not advise booking with this sixt. The staff were helpful but really nothing they can do if this toxic business practice comes from corporate. Again, shame for sixt as they lost a good customer today

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I would like to give some positive feedback towards the staff who served my wife on 11th January at the Sydney domain car park SIXT car and truck rental NSW AU. We did not get her name but she stayed back after hours to help arrange a hire car while we were dealing with insurance at the same time. I think there were two staff members who stayed back. It was extremely stressful for us. I wanted to make special mention to the staff who had already closed for the day but went above and beyond after their shift to ensure that my wife got home safely across the state. I would really appreciate if the head office was aware of how she helped us, and if you could somehow let her know how appreciative we are.

11 January 2026
Unprompted review

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