SIXT Car Rental Australia Reviews 

386
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers had a great experience with this company. Customers frequently praise the friendly and professional staff members for going above and beyond to ensure a completely smooth and stress-free rental process. Travelers consistently note that the vehicles provided are exceptionally clean, modern, and well-maintained for both short city trips and long road journeys. Some reviewers were not happy with unexpected financial charges, pointing out billing errors and slow, unhelpful responses from customer support agents. Additionally, a few individuals experienced frustrating booking cancellations, communication delays, and occasional mechanical issues with their assigned rental cars during the entire trip.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, welcoming, and professional... See more

Service

Reviewers mention positive feedback about service, noting that the overall rental process is straightforward,... See more

Product

Users describe ambiguous interactions with product, reflecting a wide division in vehicle quality and... See more

Price

People report ambiguous experiences with price, as opinions on rental costs are sharply divided. While some... See more

Customer service

Customers consistently note ambiguous experiences with customer service, reflecting a wide range of opinions.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fair prices, professional friendly support staff, nice new late model choices, over all I had a great experience with Sixt . The only con would be not getting my $300 deposit back although I cleaned... See more

Rated 5 out of 5 stars

I would like to give some positive feedback towards the staff who served my wife on 11th January at the Sydney domain car park SIXT car and truck rental NSW AU. We did not get her name but she stayed... See more

Rated 5 out of 5 stars

I recently rented a Honda CR-V for 7 days from Sixth Car Rental with SCOR coverage, and overall the experience was very positive. The car was in good condition, clean, and well maintained. Pickup a... See more

Rated 5 out of 5 stars

Seyed helped me with the rental. I was extremely impressed with the service and professional approach. Despite my arriving 15 minutes earlier, I found Sayed helping customers, and he made the process... See more


Company details

  1. Car Rental Agency
  2. Car Leasing Service
  3. Car Sharing Location
  4. Limousine Service
  5. Truck Rental Agency
  6. Van Rental Agency

Written by the company

Welcome to SIXT Car Rental Australia. Whether you're travelling for business, heading off on a road trip, or simply need a vehicle for the day, SIXT offers premium car hire at competitive rates across Australia. Our modern fleet includes a wide range of vehicles, from compact cars and family SUVs to luxury models from leading manufacturers, ensuring there's an option to suit every journey and budget. With convenient locations at major airports, cities, and regional destinations, SIXT makes it easy to get where you need to go. Enjoy a seamless booking experience, flexible rental options, and the confidence of driving a well-maintained, quality vehicle. At SIXT, we combine premium mobility with outstanding value, so you can enjoy a first-class driving experience without the premium price tag. Wherever your next trip takes you, choose SIXT Australia for reliable, convenient, and affordable car hire.


Contact info

4.1

Great

TrustScore 4 out of 5

386 reviews

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No recent history of asking for reviews

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4.1

All reviews

(386)

329 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a great experience.

It was a great experience as I did not have to wait for car even for a minute. It was fast service. The server was friendly and well spoken. He made sure I understand everything and answered all the questions i asked with proper explanation. He was professional at what he was doing.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy and swift

Ease of dealing with the person at reception. Friendly smile. And answered all my questions I had.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Car seat charge was expensive

It was a timely and hassle-free experience, with the pickup and drop-off included in the price. The drop-off was extremely convenient, taking only two minutes, allowing me to proceed to my flight on time. I requested a 7-seater vehicle because I have a larger family; everyone enjoyed the ride. Additionally, I ordered the car I plan to buy next, so everyone had a positive impression of the test drive.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

We have hired a vehicle from sixt every holiday.

We have hired a vehicle from sixt every time we go on a holiday. You make our experience a lot easier with great prices, great service and great vehicles!
Thank you to Cham the guy with the wonderful personality and experience.
He could do his job with his eyes closed lol. Thank you again. Keep it up.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service – thank you Emily

I had a great experience with Sixt Car Hire, thanks to Emily. She was friendly, knowledgeable, and genuinely welcoming, with a warm smile that immediately made the process easy and stress-free.

The checkout was fast and efficient, and Emily explained everything clearly while providing outstanding customer service throughout. It’s refreshing to deal with someone who is both professional and genuinely pleasant to interact with.

Thanks again to Emily for making the experience such a positive one. I’ll definitely be happy to use Sixt again

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from rental…

Excellent customer service from rental agent who personally took me up to the rental car and showed me the after hours return procedure.

Car drove a drram, making a country day trip easy.

Only disappointment was returns staff noting the car was dirty outside, which it was not. Luckily I had video and photos of the rental car which I have sent to Sixt.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

We have great experience with Sixt…

We have great experience with Sixt rented a luxury car for a very good deal. The customer service by Karish was amazing he was very helpful and friendly and give us huge discount we were very happy . Will go back? Absolutely

26 January 2026
Unprompted review

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