Sitewizard Reviews 

181
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have been a Sitewizard customer for almost 2 decades now... the most recent version of our website is the best yet. The team always respond swiftly to answer any questions and the site itsel... See more

Rated 5 out of 5 stars

Changing websites can be a daunting and nerve-wracking task. Not so with Site Wizard!! The template-based design takes much of the complexity out of the task while still looking bespoke. They were tru... See more

Rated 5 out of 5 stars

From start to finish brilliant. Our website has turned out brilliantly, we were given good options and chose a template created by Sitewizard that kept the cost down, but is striking. Thank you team... See more

Rated 5 out of 5 stars

SiteWizard designed and built a custom site for us that has been live for around 3 moths now. The design and build process was so simple, we went back forth until we were completely happy with the de... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Website Design from SiteWizard, the UKs most recommended Website Design Company. Award Winning Website Design and eCommerce Web Design with a Money Back Guarantee.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(181)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Sitewizard are sending out spam emails

Sitewizard are sending out spam emails. They claim to have looked at our website and made a list of improvements but seeing as we don't have a website this is obviously a spam blanket email. Not impressed.
I never will be a customer as you are scam artists

10 February 2020
Unprompted review
Sitewizard logo

Reply from Sitewizard

Good morning,

I'm sorry to hear that you were unhappy with the email you received to the extent you felt you needed to write this review and you haven't even tried our services. Without seeing the email, I can't comment on the email itself but it sounds like someone made a silly mistake our end if you don't even have a website. Would you mind popping us an email to enquiries@sitewizard.co.uk and I'll make sure you don't get an email from us again. I'll also bring it up with whoever sent it to make sure they don't make this mistake again.

I hope this helps and let us know if you ever need anything.

Kind regards

The SiteWizard Team

Rated 1 out of 5 stars

Useless and total waste of money. AVOID

Useless and total waste of money.
Paid £500 to be optimised on google search and didnt return any work and then these cheeky clowns expected me to pay for another month and had the cheek to ask why I wouldnt want to do another £500 and a month with them and nothing but excuses and the usual nonsense from a greedy company that just take your money.
Or are you going to return my money? Yeah right.

28 January 2020
Unprompted review
Rated 5 out of 5 stars

excellence of Sitewizard

we were novices in the set up and maintenance of a website. Sitewizard were extremely patient and helpful and have continued to be so. we can definitely recommend their use

Maidstone Swimming Club for the Disabled

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Very Professional operation..!

I approached Sitewizard several months back, asking them to do a full appraisal of my three business sites.
This was undertaken promptly and a detailed resume provided for each site which outlined the "good, the bad and the ugly" in a "non-techno" manner which made it easy for me to understand.
I found them to be a very professional operation who provided help and advice enabling me to streamline and enhance my online presence. I have no hesitation in recommending them!

26 November 2019
Unprompted review
Rated 5 out of 5 stars

Google position regained.

My company has worked with Sitewizard for many years. We've always had a very good position in Google but because of various changes we started to drop down considerably. Sitewizard took on the optimization of our website and within weeks we had re-gained our positioning.

20 November 2019
Unprompted review
Rated 1 out of 5 stars

LACK OF SERVICE / CUSTOMER CARE / ENGAGEMENT

We have been with Sitewizard for many years and I have always found them to be excellent however on this occasion the service has been far from acceptable. We have been experiencing email bounce backs for 2 days now (started Tuesday morning and it's now Thursday morning) and despite contacting them both days and sending a support ticket the problem still exists. Having spoken yesterday briefly with customer services it would appear to be n issue with Sitewizard's server providers however nobody has been in touch to explain what is happening or what they are doing about it. Not even an apology! This issue is now damaging our reputation with service users, our regulator and the legal profession.

1 August 2019
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi Karen,

I'm sorry to hear you are not happy with the service you received from our staff in this instance. I can assure you we take customer service seriously here at SiteWizard so this will be looked into and addressed accordingly. I have since spoken to our members of staff within our Technical Support department and the issue has now been resolved and I believe this has all been communicated back to yourself?

If you ever wish to raise an issue with us in the future please contact your Account Manager or drop us an email at enquiries@sitewizard.co.uk and we will of course look into the issue for you.

Kind regards,

The SiteWizard Team

Rated 4 out of 5 stars

Sizewizard Service

Recently I became a client of Sitewizard. Dave Burke is my relationship manager. I was immediately impressed by his professionalism and willingness to help. We were in the process of taking over a business and acquiring the rights to a website which had been written on old code. Dave went over and above during this time to ensure a smooth and seamless transition. Some of our questions at the time were not under his direct remit to resolve. However, he was more than happy to act as the go between and to ensure prompt resolution to our requests. Plainly, a subject matter expert in his field of work, I certainly benefited from his expertise and would have no problem recommending his services to others.
Client centric, responsive and professional, I am very happy with the Sizewizard service.

3 July 2019
Unprompted review
Rated 1 out of 5 stars

Spam

Spam, Spam and more Spam.

Asked to be removed a number of times but still getting emails.

8 May 2019
Unprompted review
Sitewizard logo

Reply from Sitewizard

Hi,

I understand you are not a client and therefore this review is not based on our products or services as a client; however, I'm still sorry to hear you were upset enough from receiving an email from one of my colleagues to write this review. We are very strict at unsubscribing anyone who requests this from any marketing emails. Please can you email us directly your name and email for me to look into this for you thank you - enquiries@sitewizard.co.uk.

Kind regards,

The SiteWizard Team

Rated 5 out of 5 stars

Fantastic!

Excellent Service from Dave and the IT support team - especially Jack and Dan, who were exceptionally helpful. Always there on the other end of the phone or email whenever I needed them. Thank you.

7 May 2019
Unprompted review
Rated 5 out of 5 stars

I consider myself a bit of a dinosaur…

I consider myself a bit of a dinosaur when it comes to search engine optimisation I heard of it but never knew what actually involved I reluctantly under protest to my old ways of thinking and quite frankly be set my ways to try this new idea of SEO. To be honest the best thing I ever done yes ok took about 2 months to see the work coming in which I was warned beforehand but I got an awful lot of new work coming in on a regular basis thanks to the sitewizard who were amazing .Dave Burke was particularly helpful and guiding me through the process being a matter of fact person explain very carefully that it would take time and setup. He offered a rolling month contract that I could pull out anytime and if I didn't see any results he offered my money back so an old dinosaur like me thought hey I've got nothing to lose I recommend sitewizard to anybody particularly dinosaurs like me the service was absolutely brilliant thank you site wizard they have also designed my website which is bloody marvellous according to customers and my web site has impressed new clients and existing clients as it looks impressive very professional and creates a good impression on my business I recommend sitewizard for all these things that's why I gave my 5-star rating which is unusual for an old fart like me.

4 April 2019
Unprompted review
Rated 4 out of 5 stars

great results

Have used site wizard for my web site for around 13 years and SEO for three. They deliver great results and my customer base has increased significantly. Could do with some improvement when needing information or making changes as this sometimes needs to be chased or corrected although the technical team are fine with any changes to web site

3 April 2019
Unprompted review
Rated 5 out of 5 stars

They deliver on their promises

I have been a client of Sitewizard for about 7 years and I am very happy with their service. In terms of website design they were able to come up with 'look and feel' that I think has stood the test of time.
They have also been able to do site updates in a timely and cost effective manner.
I have also engaged them for SEO work and they were able to achieve top ranking for my chosen keywords.
No complaints from me!

5 March 2019
Unprompted review
Rated 5 out of 5 stars

Couldn't ask for more!

Couldn't ask for more!
Dave, poppy and the rest of the team done a fantastic job building our new website and continue to host the site and run the SEO. Would recommend to anyone.
Thank you!!

14 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

A big thanks to all the staff at sitewizard for updating my website to mobile friendly. Excellent service as usual. Will definitely recommend to others.

21 December 2018
Unprompted review

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