The returns process is relatively easy and they are quick to refund,im disappointed with sizing and material for the women's trousers.I ordered my normal size but they had no movement in the material... See more
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See what reviewers are saying
I have recently received a pair of Charcoal track siit bottom, I always order 4XL that's my size but this pair arr marked 4XL but they must be 3XL they don't fit me as well, this has happened a coup... See more
On returning items to be exchanged the whole process only took 4 days from sending back to receiving new items.Never been let down,always informed from start to finish.Would always without doubt recom... See more
I purchased 2 flip up medical face shields on 7th July and have not worn them very often maybe 4 or 5 times and the rubber / elastic link has snapped on both. I received a response within 2 h... See more
Company details
About Site King Safety Workwear
Written by the company
Established in 1998, Site King started life as an idea by two brothers. At the time they were selling safety boots and workwear at a single stall at the local market. The market stall gained traction fast with multiple locations becoming a weekly pitch for the brothers. Before long it was no surprise that they wanted to bring out products of their own.
Using the knowledge gained from years of selling they introduced lines of footwear and trousers. These soon became a must-needed purchase when visiting those local markets. With every product launch being a success the brothers decided it was time to focus their efforts on the brand, and with this, the Site King Brand was born.
Site King has now become a nation's favourite for safety workwear, footwear, and PPE. Best known for our work trousers, we have expanded this range to over 10 own brand styles. They are worn throughout the UK with thousands of positive reviews. Our unique styles offer practicality no matter the job, an ideal choice for all trades.
With each of our products, we use only the highest-grade materials to ensure maximum durability. We also use a very strict approval process before stocking any supplier-based items. We do this to ensure that every product we offer best matches our brand's quality.At Site King we aren't just offering the best deals to the big PLC firms, we offer the same great discounts to the small independent trades. Keeping your costs low but keeping the quality high is vital to us. That's why we maintain high reviews across our brand, website, and products.
Contact info
Unit 2, Festival Way Industrial Estate,, SS14 3WQ, Basildon, United Kingdom
- 01268590720
- websales@siteking.co.uk
- www.siteking.co.uk
3.8
Great
173 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
A trusted company
A trusted company. Contact made by Email before ordering a product online from them.
Their responses answered my queries very quickly and efficiently. The communication was handled by one person which made it very easy to trust them with my order. I would certainly recommend them for, price, delivery options and the quality products the market.
15 March 2022
Unprompted review
Excellent customer service and support
Excellent customer service and support. Good fit, true to size, and good quality and price
7 March 2022
Unprompted review
I would definitely recommend!!
I have just received my 3rd order from siteking and they never dissappoint! I contacted them regarding sizing with my first order and they got back to me very quickly and gave me all the information I needed! I have just receivedmy 3rd pair of work pants from them and as a woman it is difficult to find nice fitting and flattering work pants but siteking have managed it and I actually like wearing my uniform. Delivery is super fast and the quality is perfect. I would definitely recommend!
1 March 2022
Unprompted review
Conor was super helpful with helping…
Conor was super helpful with helping track down my order when I hadnt received the tracking information and nothing was too much hassle. Great customer service, thank you!
13 January 2022
Unprompted review
Great products at great prices
Great products at great prices.
I got sent an incorrect item, but as soon as I raised the issue this was replaced within 10mins! Amazing customer service.
4 January 2022
Unprompted review
High quality product
Ordered some face masks. Delivered quickly, good price and excellent quality.
Thank you!
31 December 2021
Unprompted review
Excellent customer service
Excellent customer service. I would highly recommend them for quality high protection face masks.
23 December 2021
Unprompted review
I ordered the wrong size...was replaced…
I ordered the wrong size...was replaced with right size in days...would highly recomend...
29 November 2021
Unprompted review
QUESTION ABOUT ORDEE
I had a question about n order I placed andd they got back to me straight away with the answer great help andd 5**** service will always buy agen from site king
15 November 2021
Unprompted review
AMAZING
I had an issue with a refund and it was resolved STRAIGHT away! Amazing customer service. I would definitely recommend. A*
25 October 2021
Unprompted review
Site king classic 002 5 washes and…
Site king classic 002 5 washes and fallen apart! Gusset stitching gone
We have Dunlops 3 years old still going strong
Reply to your comment.
We did contact you Connor dismissed the claim. If you wish to further the conversation you have my e mail address.
14.55
I guess this reply from you is an empty gesture as you still dismiss the claim
14 October 2021
Unprompted review
Reply from Site King Safety Workwear
Hi,
We are sorry to hear that you have had trouble with one of our products. The SKT002 is one of our best sellers and we rarely experience issues.
If your order was placed within the last 90 days, please contact us via websales@siteking.co.uk and we will resolve this immediately. Otherwise, this item is now out of our return policy.
Kind Regards,
Site King.
No complaints
Excellent customer service, responded almost immediately to my queries. Bought a pair of ladies work trousers which are cut a tad on the small side but are good quality for a good price.
22 September 2021
Unprompted review
Received excellent customer service…
Received excellent customer service when I made a mistake with my order. Prompt, helpful and above and beyond what they needed to do. Can definitely recommend and will be using them again.
19 September 2021
Unprompted review
High quality speedy service
I placed my order and the goods arrived very quickly, unfortunately I had ordered the wrong size so I returned and again was amazed at the speed that the replacement goods arrived, also I received emails to keep me informed of deliveries, very impressed with the service and very pleased with the quality of the item.
10 September 2021
Unprompted review
Replacing a faulty item
I ordered a pair of work trousers which arrived promptly but were mislabelled on the packaging...no way the person packing the item could have known. When I phoned up to get a new pair the service was professional and efficient... I provided a photo of the labels and received a reply that day that I would get a new pair, which I did a few days later, No fuss, no argument just professional customer service. An excellent company, very happy to use them again.
7 September 2021
Unprompted review
Brilliant
Brilliant. Good quality stuff. Great customer service!!!
Lovely people to deal with
9 August 2021
Unprompted review
Ordered some combat trousers size 12 BEWARE
Ordered some combat trousers size 12, could not even get them over my legs. 10 sizes too small, then to have to pay to return the parcel.
These are surely chinese sizes.
e mailed them but they did not even respond poor customer service.
never use again
5 August 2021
Unprompted review
Reply from Site King Safety Workwear
Hi Jacqui,
We are sorry to hear that you have had trouble with one of our products. We can only apologise that our team didn't respond to your email, we aim to answer all emails within 24 hours. Perhaps the email didn't quite reach us.
If you are yet to receive a full refund for the product, please contact us via websales@siteking.co.uk and we will resolve this immediately.
Kind Regards,
Site King.
The Wrong Trousers
I had a problem with some incorrectly sized trousers, Site King's customer service was excellent and the replacements were dispatched on the next working day.
2 August 2021
Unprompted review
Soon as I logged on a ‘chat’ function…
Soon as I logged on a ‘chat’ function offered to help and answer questions. I wished to know where the items were dispatched from and delivery time. I had that information before I even ordered my paltry purchase worth less than £10. Received in the Outer Hebrides within 48 hours. I felt I’d been treated like a VIP making a huge order. Thanks.
15 July 2021
Unprompted review
Absolutely the best customer service I…
Absolutely the best customer service I have ever had not one thing whent rong thank you very much and I'll will be doing my shopping with you it takes all that internet worry a way
8 July 2021
Unprompted review
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