VELTUFF® Real Workwear Reviews 400

TrustScore 3 out of 5

3.2

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the quality of the products, finding items like jackets and workwear to be well-made, durable, and effective for their intended use. Several people also appreciate the fit of the clothing, noting that some items fit perfectly and are comfortable. However, some people were dissatisfied with the product sizing, reporting that sizes can be inaccurate or much smaller than expected, leading to issues with fit. There are also concerns regarding the return policy, with some customers mentioning difficulties with the return process, including having to pay for returns and a lack of acknowledgment when items are received. Additionally, some reviewers experienced problems with delivery, such as delayed shipments, incorrect orders, or parcels being lost or damaged.

What people talk about most

Product

Customers had ambiguous experiences with product quality and sizing. Many reviewers praised the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the great quality and excellent fit... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. While some reviewers praise fast... See more

Order

People report ambiguous experiences with order. While some customers found the ordering process easy, with... See more

Return policy

Reviewers highlight negative aspects of the return policy. Customers report a difficult return process, often... See more

Based on these reviews

Rated 2 out of 5 stars

Delivery charge to Scotland (Edinburgh) £15 and its not even Express 5 service. I use DPD daily for my day job and they clearly making at least £10 profit as it doesnt cost £15 to ship from England... See more

Rated 2 out of 5 stars

First order for sweatshirts ok, quality good for general use. Second order also for sweatshirts (but another colour and size) not good at all. Sent sweatshirts of the desired size and colour but... See more

Rated 5 out of 5 stars

Just opened my order right now and tired on the clothing. I ordered the Comfort Profile Cargo Trousers which fit okay, I got the regular size instead of the short size which was a bit too long for m... See more

Rated 5 out of 5 stars

Just ordered protex1 T shirt and Softshell jacket amazing quality and fit perfectly. After trying many others I think I’ve found my go to company now for hi vis clothing. Shipping is speedy and custom... See more


Company details

  1. Safety and Work Wear Store
  2. Embroidery Service
  3. Men's Clothing Store
  4. Protective Clothing Supplier
  5. Shoe Store
  6. Work Clothes Store

Written by the company

For 25 years the VELTUFF® brand has combined safety with style to provide people with workwear that is truly up to the task. Our range of high quality workwear includes work clothing, hi-vis garments, safety footwear and PPE, each designed to provide superior protection, durability and comfort. So whether you work in a warehouse, drive a commercial vehicle or maintain the railways, VELTUFF® is the brand you can trust.


Contact info

3.2

Average

TrustScore 3 out of 5

400 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great quality polo , shirts

I don’t wearthese for work, I wear them all the time, the colour combinations are great, the sizing is good, nice and long, and the quality is great really nice polo shirts

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great workwear store with very good…

Great workwear store with very good quality clothing. Polo shirts and sweatshirts fit very well and feel comfortable. Work trousers are also great quality and fit perfectly. Good prices and helpful staff. Definitely recommend.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered work trousers in my usual…

I ordered work trousers in my usual size. Typically, my regular trousers would require a belt to stay up. I paid £7 for postage. Upon their arrival, I attempted to try them on, but unfortunately, they were significantly undersized and could not be fastened. The return process requires an application. Once the return is approved, an email is issued outlining very strict conditions for the return. Failure to adhere to any of these conditions will result in the rejection of the refund. I subsequently incurred an £11 charge to return them. I raised with their customer service department that there appears to be a manufacturing inconsistency, as the sizing is clearly inaccurate. I satated im not returning them because I dont like them. I ordered my size and they are not that size regardless of what the tag says. The customer service is the worst I've ever had to deal with. After a lot of back and forth, I was eventually told everything would be refunded. Can you guess what happens next? The postage wasn't refunded. So I'm £18 out of pocket because they are selling wrongly labeled clothing. The customer service department is very unprofessional and will just lie to you so you go away, and to top it all off, my refund, although already taking 7 days to get to this point, will now take another 10 days. My advice would be this. Honestly avoid using this company for anything. Its just not worth it

1 March 2026
Unprompted review
Rated 1 out of 5 stars

Lost item

Hi
Still awaiting my order, DPD seemed to lost it.
My order no 15503418264435T
On speaking with customer service they will investigate the above order so I will wait.

Regards
Mr Andrew Coley

9 March 2026
Unprompted review
Rated 1 out of 5 stars

WARNING delivery will never be as stated

Ordered a work jacket, paid £6.95 for DPD 1 to 3 days delivery, after 7 days I had to email to find out they have delays from suppliers, I requested a refund by Friday if not delivered, was advised item picked and will be dispatched fri or mon, then had email straight after advising due to high demand for black Friday in November they are no longer doing the jacket??? Very untruthful to customers, not good customer service when you have to chase when item doesn't arrive, they did refund in full and was in PayPal the next day, makes you wonder how they stay in business ????

13 February 2026
Unprompted review
Rated 1 out of 5 stars

First package got damaged by DPD and…

First package got damaged by DPD and returned which took over a week. Then when I tried to get sorted was promised my order was added to urgent list after another week of waiting phoned to be told they never resent the items so requested and got a refund. Will never ever use veltuff again my first and last experience. Absolutely shocking service received

26 January 2026
Rated 1 out of 5 stars

Well Veltiff failed to deliver.

Well I thought I would give Veltiff a go … So placed an ordered, with a fairly good check out process, I Paid via Apple Pay, and then noticed the postage in the UK was £15 on the receipt.
But I thought maybe it’s worth it, and placed the order, received today and guess what… Yep totally wrong order.

Useless..

10 February 2026
Unprompted review

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