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Sitebox Ltd Reviews 

8,829
•
TrustScore 4.5 out of 5

4.6

Construction Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 603 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting helpful staff and smooth interactions, alongside an easy-to-use website for ordering. Many appreciate the fast and prompt delivery, often receiving quality products as described, all offered at very competitive prices. However, some customers also noted occasional issues with delivery, citing delays, lack of tracking, or problems attributed to third-party couriers. A few other people also felt that product descriptions were sometimes inaccurate, or they received items that were not as expected, including instances of used or incorrect products. Additionally, some reviewers experienced delays in order processing or found that items they paid for were not in stock, leading to disappointment with communication.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Product

Customers consistently note positive experiences with product quality and value, often highlighting that... See more

Order

Clients share positive opinions on order, frequently highlighting the ease of the ordering process and fast... See more

Service

People report positive experiences with service, often describing it as brilliant, excellent, and... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be well-priced,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... See more

Rated 5 out of 5 stars

Purchased a battery through the company then realised it wasn't the battery but the charger, both items getting old. Spoke to a delightful lady on the 'phone who said she would look into it and get b... See more

Rated 5 out of 5 stars

Sitebox is spot on, their prices are great and communications are excellent. The only let down is using DHL to deliver - I have had 4 emails from DHL saying that my parcel from Sitebox will be delive... See more

Rated 5 out of 5 stars

We needed to purchase a few items from Sitebox recently such as JSP Jetstream dust conductor. The website is very easy to use the items purchased are of good quality and packaged well. Great delivery... See more

Company details

  1. Construction Equipment Supplier
  2. Building Materials Supplier
  3. Construction Machinery and Equipment Store
  4. Tool Store

Information provided by various external sources

Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!

Sitebox Ltd

Written by the company

Promise
Free delivery for orders over £50

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

9K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(8,829)

542 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Traffic Cones

The order was delivered promptly and the items were exactly as described. The cones were very reasonably priced !!! This is was a hassle-free transaction and the cones purchased were put to immediate use on arrival. Thanks

25 May 2026
Rated 2 out of 5 stars

inadequate info for delivery status

Totally inadequate information for time of shipment and estimated time of delivery. 5 days after payment I have no idea if and when it will be delivered.
I will review again after it arrives.

23 May 2026
Sitebox Ltd logo

Reply from Sitebox Ltd

Hi,

Sorry to read this review. I can see your parcel was delivered yesterday at 10:51. Please let us know if there are any issues.

Sorry again for any inconvenience,

Sitebox Admin Team

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