Singulart Reviews 

3,167
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 383 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the support team is exceptionally helpful, friendly, and consistently quick to answer all questions and inquiries. Buyers truly love the stunning quality of the artwork they purchase and deeply appreciate the smooth, reliable delivery process. However, some customers also noted occasional issues with courier pickups failing to show up on schedule. A few people felt that managing the shipping logistics and coordinating exact arrival times could sometimes become quite frustrating. Buyers explained that waiting around for missed appointments took extra time and caused minor inconveniences during the overall experience.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently describing the artwork as magnificent... See more

Service

Reviewers mention positive feedback about service, noting that everything from communication to delivery runs... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, kindness, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived safely,... See more

Customer service

Customers consistently note positive experiences with customer service, frequently praising prompt, polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The black goes back and forth; the green goes round and round; the red goes up and down! It's good when people look at my work and don't say nothing-----perhaps they see something they can't expl... See more

Rated 5 out of 5 stars

Exceptional customer service! From start to finish - from corresponding with the artist to the Singulart representatives to delivery -- everything was outstanding. The quality of the art piece is extr... See more

Rated 5 out of 5 stars

I just made my first big sale through Singulart after just a few months working with their art sales team. They promoted my work beautifully and helped my art connect with buyers. Natalie kept in clos... See more

Rated 5 out of 5 stars

I admit I proceeded to the purchase of a piece of art with some trepidations, having seen the various critical comments of other customers - though may be they did not realize that buying a piece of... See more


Company details

  1. Art Gallery

Written by the company

Singulart is a platform where you can buy guaranteed quality artworks online. Discover paintings and photographs from some of the most up-and-coming artists around the world | Free returns within 14 days | Over 10,000 artworks to discover


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(3,167)

945 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful platform for artists!

I am truly grateful to the SINGULART team for their exceptional professionalism and support. Working with this platform has been a wonderful and seamless experience from day one. They maintain a high standard of communication, respect artists, and create a truly supportive global community for art lovers and creators alike. Highly recommended to any artist looking to share their work with the world!

27 July 2026
Unprompted review
Rated 2 out of 5 stars

This has been the worst week ever in…

This has been the worst week ever in terms of logistics and shipping paperwork. The logistics staff made a mistake in providing the sender's Gmail contact information, preventing DHL from contacting the sender to obtain the necessary documents, resulting in the package being held for over a week.

Another problem: an artwork intended for the US was shipped to Germany for framing, and couldn't clear customs in Leipzig, Germany. The package is at risk of being returned to the sender, causing significant complications.

You need someone who can handle this logistics process well. I've been selling on Singulart since 2020 and have never had such a bad experience.

Thank you for your patience!

22 July 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Quan Art,

Thank you for your honest feedback. After working together since 2020, we understand how frustrating this week must have been. That is not at all the experience we want for our artists.

Our logistics team does handle the full customs procedure, including all required documents. In rare cases, customs may still hold a shipment even when everything was submitted correctly.

And Leipzig, as one of Europe's largest transit hubs, is unfortunately known for delays. We are immediately reviewing both cases to make sure everything is handled as it should be, and we are working closely with DHL to prevent either shipment from being returned.

We are also looking into the contact information issue you describe.

Our team is in direct contact with you and will keep you updated until both cases are resolved. Thank you for your trust and patience.

Your Singulart Team

Rated 5 out of 5 stars

Great team!

Starting anything new is daunting and the learning curve is high, but the responsiveness, patience and kindness of the team is impressive. They answered questions quickly and fully. I also appreciate how often they try new things to get artists the attention they need to get sales. In this fast moving art world, innovation is key. I made an important sale and hope more will follow. I will be happily renewing.

17 July 2026
Unprompted review
Rated 3 out of 5 stars

Delivery service

The part handled by Singulart was pretty convenient. However the delivery service company was not that helpful not informing of pick up hours, which is not convenient at all. They just come whenever they come (in terms of an hour) which may not be handy for the sender, who cannot sit and await their arrival throughtout the day

16 July 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Lana,

Thank you for your feedback. It's a known weak point in carrier services, and a fair criticism.

For your next shipment, feel free to contact us in advance: our logistics team can often request a preferred pickup window or arrange a nearby drop-off option instead. Coordinating this is part of what we're here for.

Regards,
Singulart

Rated 5 out of 5 stars

A very reliable online gallery

A very reliable online gallery, with good service in communication and delivery. I highly recommend Singulart if you are looking for a beautiful work of art.For me as an artist, working with Singulart is very successful. They promote my work very professionally on a beautiful website. Many works have found their way to collectors. The sales process is well guided and handled very supportend. Singulart is the number ONE to work with for me.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Singulart is the best platform for selling art

I have been on Singulart since March of this year (GOLD tariff), and I absolutely love it here! The platform provides excellent tools: the detailed statistics allow us to see views, countries, traffic, and exactly which paintings collectors are adding to their wishlists.

My assistant and I have been working hard these past few months, and the result is amazing — we have already sold 2 paintings! Our investment paid off very quickly. A huge part of this success goes to the Singulart team. They are always in touch, incredibly polite, proactive, and they do everything they can to ensure our success.

Special thanks to Natalia, Gulia, and Ezra — you are amazing professionals! For me, Singulart is the best platform for selling art.

10 July 2026
Unprompted review
Rated 3 out of 5 stars

There was a set pick up time the guy…

There was a set pick up time the guy never came for the package. I couldn’t reach anyone in the afternoon. Till later next morning. Tried to reach out to all I can for that reason multiple answers came back. I said I will send it my self then but another line set up a new pickup time. I just realized it in time before I took it my self and the guy showed up. It be easier if there is a phone connection as well this time if needed. It’s my first time so I didn’t exactly know either how to do everything.

8 July 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Nikoletta,

Thank you for sharing this, and we're sorry the pickup didn't go as planned. A missed pickup slot is frustrating, especially on your first sale, when everything is new and you can't yet know how each step works.

Unfortunately, it can happen that a carrier doesn't show up at the scheduled time. When that occurs, there's no need to arrange shipping yourself: simply drop us a message with your next availability and we'll schedule a new pickup for you right away.

We're glad it worked out in the end and the artwork is on its way. Your point about a phone connection is well taken, and we'll pass it on to our logistics team.

Congratulations on your first sale, and we hope the next one goes much more smoothly!

Warm regards,
Singulart

Rated 5 out of 5 stars

What made my experience great was the…Personalized Support Every Step of the Way

What made my experience great was the excellent communication and the personalized support throughout the entire sales process, from the very beginning to the successful delivery of the artwork.

As this was my first sale through Singulart, I truly appreciated how every question was answered promptly and professionally. The guidance made the whole process clear and reassuring.

A special thank you to Natalia Franco for her patience, kindness, and dedication, and to the entire Singulart team for making this a smooth and positive experience.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I experienced a delay with my payment…

I experienced a delay with my payment because I accidentally entered one incorrect digit in the bank transfer details. The Singulart team responded promptly and helped resolve the issue quickly and efficiently. I truly appreciate the professionalism and excellent support I received throughout the process. A special thank you to Ezra for the kind assistance and prompt communication.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great value!

Love my most recent purchase of ‘Autumn Breath’. The artwork itself is wonderful and the delivery, packing, and most importantly ‘value’ were/are great!

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Very professional and helpful team.

I have found the team at Singulart to be incredibly helpful and professional. They answer all queries and questions promptly and politely. In particular I like the way in which they are very proactive in offering help and advice. Thank you.

8 July 2026
Unprompted review
Rated 2 out of 5 stars

Singulart takes advantage of artists

I did not find paying for this service helpful in any way. Although i received many likes and additions to wish lists it did not amount to any sales. I’d did not want to renew my yearly subscription but it automatically renewed. The “fine print” about this was not easily seen and even though i picked this up only 2 days after the renewal happened i was stuck paying for another year….ARtists, BE CAREFUL when joining this website…i would definitely not recommend joining!

24 June 2026
Unprompted review
Singulart logo

Reply from Singulart

Dear Val,

Thank you for sharing this, and we are sorry to read it. We understand how frustrating it is to invest in a service with real expectations, see engagement on your works, and still not reach the sales you hoped for.

That disappointment is completely valid. We also hear your point about the renewal. Discovering an automatic charge only after it has gone through, especially just two days later, understandably feels unfair, regardless of what the terms state. This is exactly the kind of feedback we need in order to make our renewal communication clearer and more visible for every artist.

We would genuinely like to look into your situation personally, both the renewal itself and how your profile could perform better. Please reach out to us directly at artistliaison@singulart.com with your account details, and we will review your case with care.

Thank you again for your honesty.

Kind regards,
Singulart

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