Simply Extinguishers & Simply Safety Group Reviews 

3,892
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the affordable prices, incredibly fast delivery times, and the exceptionally straightforward online ordering process that makes purchasing simple and pleasant. People often note that the heavy equipment and products arrive securely packaged, work wonderfully, and match their descriptions perfectly for home and vehicle safety needs. Some reviewers were not happy with occasional delivery delays, courier mishandling, or items arriving damaged on their doorstep. A few consumers also mentioned receiving damaged or faulty goods, alongside occasional scheduling problems and delays that severely disrupted urgent projects.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick shipping times and... See more

Product

Reviewers mention positive feedback about product, praising their good quality, nice appearance, and great... See more

Service

Consumers find satisfaction with the service, highlighting prompt delivery and great value for money.... See more

Order

Clients share positive opinions on order, highlighting that the website provides an easy purchasing process... See more

Price

Reviewers highlight positive aspects of price, noting great deals and perfect overall service. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had the extinguisher I needed at half the price of local hardware chain stores. Easy ordering. Shipped promptly and delivered with care. Note: order before 2pm for free shipping (damn, missed that!) T... See more

Company replied

Rated 5 out of 5 stars

Just used Simply Extinguishers for the first time. Good old fashioned service. I ordered and paid online, then needed to call to amend my order and it was so easy. Delivery was made next day as... See more

Company replied

Rated 5 out of 5 stars

Easy to order online. If ordered in good time, next day delivery available, and free with minimum spend. Excellent..

Company replied

Rated 5 out of 5 stars

Purchase of my item (a fire ladder) was exactly as advertised but unfortunately it did not fit my windowsill. The customer service department was very quick to get back to me online and offered an e... See more

Company replied


Company details

  1. Fire Protection Service
  2. Construction Equipment Supplier
  3. Prints and Signs Store
  4. Safety and Work Wear Store
  5. Safety Equipment Supplier
  6. Security Equipment Store

Written by the company

Simply Extinguisher is part of the Simply Safety Group, offering genuine UK fire extinguishers with every approval and free next working day delivery, as well as the other safety equipment you're likely to need. All available at competitive prices, which makes us simply unbeatable.

Free Next Working Day Delivery

Order before 2pm, Monday to Friday

We'll deliver your items the next working day - free for orders over £25 +VAT - when you order Monday to Friday, excluding bank holidays.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,892)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experiance

Excellent service, I ordered the wrong item and exchanged with no fuss

20 March 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks so much, Frank! We're glad we could make the exchange process smooth and easy for you. Mistakes happen—we're just happy we could help get the right item to you without any hassle. Appreciate your support!

All the best,
Eric

Rated 5 out of 5 stars

You guys and girls DONE GOOD!

You guys and girls DONE GOOD!

You service, information and prices were very good.

19 March 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks so much, Dave! We're really glad to hear you were happy with our service, information, and prices. It means a lot to us!

All the best,
Stef

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service as usual and competitive prices.

18 March 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the great feedback, Dave! We’re glad to know you’re happy with our service and prices. Looking forward to serving you again!

Many thanks,
Paul

Rated 5 out of 5 stars

Great service

18 March 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the great review, Mike! We’re glad you enjoyed our service and appreciate your support.

All the best,
Kerry

Rated 5 out of 5 stars

Happy customer…

Have purchased preciously and always been please with product, as I was with the latest. Easy to order and delivery arrived as planned.

24 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks so much for your continued support! It's great to hear you've been happy with our products each time you've ordered. Glad the process was easy and your delivery went smoothly. Looking forward to helping you again in the future!

Many thanks,
Stef

Rated 4 out of 5 stars

Price is competitive

Price is competitive, delivery was quick but I wish it had an expiration date for insurance purposes , this I understand is available if you have an installation inspection at around £45 which would make it expensive

24 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Hi Baz,

Thank you for your review, and it is always great to hear that customers are happy with price and delivery.

Extinguishers do not have expiry dates, unfortunately. We offer a 5-year warranty with our extinguishers as standard, but an extinguisher which is serviced annually can have a lifespan of up to 10 years. For domestic use, this isn't a requirement, but for businesses, it is often required by your insurance company and to comply with British Standards.

If you have any further questions, please do get in touch with us and we'll be happy to help.

All the best,
Stuart

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery , perfect size

19 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you for your review! We're glad to hear your order arrived quickly and was the perfect size. If you need anything else, we're here to help!

All the best,
Laura

Rated 5 out of 5 stars

Great value and prompt delivery from…

Great value and prompt delivery from Simply Extinguishers.
Well done!

24 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks, Keith! We’re delighted to hear you found great value with us and that your delivery was prompt. We appreciate your support and your kind words.

Kind regards,
Laura

Rated 5 out of 5 stars

Easy to book in for extinguisher…

Easy to book in for extinguisher recycling. Prompt easy date and time slot service. Friendly staff.

27 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the five-star review, Rose! We're glad to hear that booking your extinguisher recycling was easy and that you found our service prompt and convenient. It's also wonderful to know that our team made a friendly impression!

All the best,
Emily

Rated 5 out of 5 stars

Pleasure to deal with professional and efficient people.

Expellant service and competitive prices.

19 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you for your fantastic review! We're so glad to hear you had a positive experience with our professional and efficient team. We strive to provide excellent service at competitive prices, and it's great to know we hit the mark.

Many thanks,
Eric

Rated 4 out of 5 stars

Delivery Packaging should be better

Ordering was straight forwards, but items could be packaged better, the larger one extinguisher was broken with handles sticking out and exposed.

20 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you for the review. We're glad to hear that ordering was straightforward. I'll pass on your feedback on the packaging to the rest of the team.

All the best,
Paul

Rated 5 out of 5 stars

One extinguishers arrived damaged

One extinguishers arrived damaged, and the issuse was resolved swiftly, well done.

17 February 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks so much for your positive feedback, Howard! We’re happy that we were able to resolve the issue quickly and ensure a great experience for you.

All the best,
Kerry

Rated 5 out of 5 stars

Great product and very convenient that…

Great product and very convenient that it comes with a stand. Prompt delivery too.

27 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you, Maria, for your kind words! We're thrilled to hear that you’re enjoying the product and found the stand convenient. Glad we could provide a prompt delivery as well.

All the best,
Laura

Rated 5 out of 5 stars
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the review, Annie! We're glad to hear you had such a positive experience with us. We strive to provide fast delivery and great service, and it’s wonderful to know we met your expectations.
We look forward to serving you again!

All the best,
Kerry

Rated 5 out of 5 stars

Very quick delivery...looks easy to use…

Very quick delivery...looks easy to use should it be needed.

26 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you Catherine for this positive review! We're happy to hear your order arrived quickly and that it looks easy to use. If you ever need any assistance, we're always here to help!

Kind regards,
Kerry

Rated 5 out of 5 stars
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the feedback, Janet. We're so glad you were happy with our prompt and efficient delivery. We look forward to serving you again!

All the best,
Eric

Rated 5 out of 5 stars

Easy site navigation with good info…

Easy site navigation with good info regarding products and well priced. Good delivery time

24 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thanks for the positive review Warren! We're glad you found the website easy to navigate and the product info helpful. We take pride in offering great prices and speedy delivery.

Many thanks,
Laura

Rated 5 out of 5 stars

Very helpful

Very helpful, liked their website which was easy to use. The guy who attended to certify and service our extinguishers was pleasant and knowledgeable.

21 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you for your lovely review! We're so glad you found our website easy to use and that our team member made the experience a positive one. We’ll be sure to pass on your kind words. If you ever need our services again, we’d be happy to help!

All the best,
Emily

Rated 5 out of 5 stars

Good service and delivery

The company delivered on time and I would be pleased to use the service again, thanks.

21 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you so much for your kind words, Kev! We're pleased to hear that you were happy with our service and that everything arrived on time. Looking forward to serving you again soon.

Many thanks,
Paul

Rated 5 out of 5 stars

Excellent service and very reasonably…

Excellent service and very reasonably priced. Certainly will use again when needed,

2 January 2025
Simply Extinguishers & Simply Safety Group logo

Reply from Simply Extinguishers & Simply Safety Group

Thank you so much for your kind review, Lee! We're thrilled to hear you were happy with the service and found our pricing reasonable. It’s great to know our engineer met your expectations. We look forward to helping you again!

Many thanks,
Emily

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