It was very simple and easy to set up a monthly plan spread over 24 months, and one which didn’t increase the cost of not paying all at once. The price is the best competitive price I could find, whil... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All carried out without any problems and quite quickly. The one thing we thought not right was the fact that we took out two plans and just because we share an email address we were not entitled to... See more
Every step of the way my husband was kept informed by very respectful persons dealing with his mother’s cremation. At no time did he need to contact them as it was so professionally dealt with. His qu... See more
After searching others I liked the price of simplicity and the ease of doing it online plus I was unsure about certain questions I had so I rang them as well and they gave me peace of mind. I now fee... See more
Company details
Written by the company
At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
Contact info
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, United Kingdom
- 0808 258 9832
- customercare@simplicity.co.uk
- www.simplicity.co.uk
You should know
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An excellent alternative to traditional…
An excellent alternative to traditional funerals. Empathetic and considerate staff. Highly recommended
Very helpful and patient
The lady I spoke to was very helpful and patient, all questions I asked was explained in detail, I never felt pressured into making a decision
The service of the adviser
Your operatives were professional and…
Your operatives were professional and understanding and guided me through the process, which helped enormously.
I found the process easy to understand
Simple and easy to set up! A+
It was very simple and easy to set up a monthly plan spread over 24 months, and one which didn’t increase the cost of not paying all at once. The price is the best competitive price I could find, whilst with an established company. So far, I am very pleased and once I have finish paying the instalments I’ll be able file the documents with peace of mind in knowing I’m covered, not something family will ever need to worry about paying for in the future. I’d give my experience (to date) A* and would highly recommend.
The person was very understanding and…
The person was very understanding and went through the process with me very helpful
All carried out without any problems…
All carried out without any problems and quite quickly.
The one thing we thought not right was the fact that we took out two plans and just because we share an email address we were not entitled to two gift cards on that email address and had to give one away.
Clear explanation of procedures what's wanted delivered
Clear explanation of procedures
Good plan
Exactly what we wanted.
Very helpfull and explained everything …
Very helpfull and explained everything needed to know
Very helpful and keep in touch even…
Very helpful and keep in touch even after my partner was cremated if u want a no fuss cremation/ burial I would recommend them
A good experience
I spoke to a friendly and very helpful man who answered my questions with patience. At no time did I feel pressured to go ahead.
Only just started with simplicty so dnt…
Only just started with simplicty so dnt no much after 12 mnths i can say more but i will say my phone call on th 28/4/26 was lovley thay explained everything and listend to me when i had questions very good customer service and a lovey experience thankyou
The whole process was so simple
The whole process was so simple. No complicated long winded forms to fill in. No need to hunt the house for long lost documents to prove something! Painless and quick!
The efficient and caring staff
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
