Had my website for over a year and I'm so happy with it and is everything I had hoped for, however for some reason it has stopped accepting my renewal. I've tried different cards with different ban... See more
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See what reviewers are saying
Not good this a scammed says free trial but want you debit card information first take one dollar after a week take 39.99 for tree months I not approve for take my money woooo never again I can'... See more
Company replied
Simplesite.com is simply the best! I rant raved reviews due to the fact... it is not only affordable even to people that are on a low income, but the service, advice, explanations, caring kindness, to... See more
Company replied
I had a problem last year and was able to get technical assistance from Carl at Simple Site. A few days ago I have another problem, and when I contacted simple site I was told that they could not help... See more
Company replied
Company details
Information provided by various external sources
You can use your SimpleSite website for your company, your social club, to showcase your talent, or put your resume online. For business or for pleasure – SimpleSite has website designs for every need, and it’s FREE! Get started on your own SimpleSite today. You may be familiar with SimpleSite through one of our local website services: 123hjemmeside, 123hjemmeside, 123minsida, 123kotisivu, 123website, 123siteweb, 123homepage, 123miweb, 123webseite, 123sait, and 123paginaweb.
Contact info
Copenhagen, United States
- customerservice@simplesite.com
- www.simplesite.com
Never got the chance to use the site…
Never got the chance to use the site fully because no one bought my product. Have been trying to cancel for a few months now and it won’t go through.
27 May 2021
Reply from SimpleSite
Dear Brittany,
Thanks for taking the time to leave us your feedback.
We're sorry to hear that your website was not succesful. Please note that SimpleSite only provides the website template for you. The sales of your product depends on many things such as the content, your marketing, your product and word-of-mouth. All of these things combined create a successful sales strategy.
We do offer some tips and tricks on how to create a successful website on our blog here: https://blog.simplesite.com/?pk_vid=4f40bab7a514b2c1162211278120e022
Please also note that our customer service is available 24/7 and you can reach out to us by sending an email to customerservice@simplesite.com. All of this information is also available on our main website here www.simplesite.com under our Frequently Asked Questions (FAQ).
Our support team will be more than happy to confirm your subscription status, help change or cancel it.
We look forward to hearing from you soon and wish you all the best on your future website endevours!
SimpleSite.com
I found Simplesite as good as their…
I found Simplesite as good as their name promised. Very easy to set up a blog and when I ran into problems they were very quick to respond with clear advice. I feel supported and encouraged to start writing knowing help is so readily at hand.
23 May 2021
Unprompted review
Reply from SimpleSite
Dear Mrs. Coles,
We're very grateful to receive such a great review - thanks for taking the time to write one. We're always happy to read that users think Simplesite is easy to use, because that means we are meeting our goal to make website building as simple as possible!
We hope you continue to enjoy using your website with us, but should you have any questions feel free to contact us at customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
THANKS
I must say that I am absolutely satisfied with this site and also with all the help I have been getting from Gwen and Augusto. Every time I asked for any advice, I got reply immediately. Maybe it could seem normal but I have also different experience with other websites and that´s why I appreciate this attitude to a customer very much. I am so glad I found SimpleSite and I really like my blog. It is nice looking and easy to manage (for me) and also easy to find things (for my visitors).
22 May 2021
Unprompted review
Reply from SimpleSite
Dear Hana,
Thanks so much for leaving us a review and letting us know you are enjoying your experience with Simplesite. We are always grateful to get such feedback.
We are especially happy to read that our customer service representivates Gwen and Augusto have been able to assist you so well. We have passed on your compliments to them and our team, and they are grateful to receive such kind words.
of course we hope you continue to enjoy using your website with us, but should you have any more questions, you know our customer service is always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Atiqah,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you are enjoying your experience using our service.
Of course we hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
I’m extremely happy with my SimpleSite.
I’m extremely happy with my SimpleSite.
Excellent solution.
21 May 2021
Reply from SimpleSite
Dear Fabio,
Thanks so much for leaving us a review, and letting us know how happy you are with your SimpleSite - we really appreciate it.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
A swift and courteous response
I emailed about an inquiry and I received a swift detailed answer to my question from someone called Gwen. This is something that is to be commended as in the past, other companies have taking eons to respond back to me and the response is often unsatisfactory.
18 May 2021
Unprompted review
Reply from SimpleSite
Dear David,
Thanks so much for leaving us a review, and for informing us that our supporter Gwen has been of great help to you. We will be sure to pass on the compliments and we're certain that she'll appreciate your kind words too.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to us again if you have any further questions. We are always available to help.
All the best,
SimpleSite
I appreciate the weekly report that I…
I appreciate the weekly report that I receive abouthow many people have viewed by blog site.
As far as I know, no-0ne who wishes to visit the site has had any difficulty in doing so,
The site works well and I am satisfied.
16 May 2021
Reply from SimpleSite
Dear Ronald,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you are enjoying using your website and getting the weekly notifications.
Your website should work without any problems, but should anything arise or you have any questions, please do not hestitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
We hope you continue to enjoy using our service.
All the best,
SimpleSite
Great Way to Create
I love using this site to create my website. Very easy to use. Lots of ways to create any kind of site you desire. From personal to business. Very reasonably priced for everything you get.
15 May 2021
Unprompted review
Reply from SimpleSite
Dear Linda,
Thanks so much for taking the time to leave us a review, and for letting us know how much you are enjoying using our website. We really appreciate it!
We're very happy to hear that you find our platform easy to use and value for money. That's exactly what we aim to do!
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
I am grateful to the services offer by…
I am grateful to the services offer by SimpleSite! I have never had any problem since I registered my website with SimpleSite. Thank you all for all you do!
And may God bless all who work behind the scenes to make our website save and secure!.
15 May 2021
Reply from SimpleSite
Dear Josiah,
Thanks so much for leaving us a such a nice review, and letting others know about your experience with us. We really appreciate it.
We're very happy to hear that you have had no issues using our service, but should you ever have any issues or questions, please do not hestitate to reach out to our customer support (customerservice@simplesite.com). We are always available to help.
We hope you continue to enjoy your website with us and we wish you all the best.
SimpleSite
I would reccomend to everyone…
The site is just perfect for small buisneses. Very easy to handle with good design. The support team is excellent!!! Honest, professional and efficient! I would recommend it to everyone!
14 May 2021
Unprompted review
Reply from SimpleSite
Dear Martina,
Thanks so much for leaving us a review and letting us know you are enjoying your experience with Simplesite. We are always grateful to get such feedback, especially knowing that our customer support team has been able to assist you so well. We'll make sure to pass on the compliments to our team.
We hope you continue to enjoy using our service to highlight your business and, remember, if you have any further questions, we are always available to help.
All the best,
SimpleSite
I love Simple Site set up
I love Simple Site set up, I was with them for good while, now real-life stops me in what I do as cant get out nowadays due to this covid 19, I would recommend checking their website for one for yourself take care be safe and thank you
10 May 2021
Unprompted review
Reply from SimpleSite
Dear William,
Thanks so much for leaving us a review, we really appreciate it.
We're sorry to hear you've had to stop your website due to covid, and we hope restrictions will ease up for you. Remember you can always come back and create a new free website for unlimited time or until you're ready to upgrade.
Should you wish to rturn, please do not hestitate to reach out to our customer support (customerservice@simplesite.com).We are always available to help.
All the best,
SimpleSite
Simple site - deceptive payment
Simple site - make sure you read into the terms and conditions. After the first £1 payment, the next month you pay a 3 month subscription at once.
Don't bother complaining to customer service that the fees are not obvious. You get a patronising response as though the operator somehow feels better than you although I can't see why.
10 May 2021
Unprompted review
Reply from SimpleSite
Dear Kirsty,
We're sorry to hear you feel this way and that you felt patronised by our customer service. We can ensure you this is most definitely not our intention and we do apologize if this was the result of your interaction.
As a matter of fact we pride ourselves on giving personal and comprehensive feedback, giving as much information as possible to show you that we are unable to make automatic payments without your authorisation. We apologize if this information was perhaps perceived in the wrong.
Please note that our subscription model and prices are not only included in our Terms and Conditions, but also available through our main website www.simplesite.com and shown during checkout, as well as receiving email confirmation upon payment.
Simplesite does not try to hide our pricing and we offer a free website for unlimited time for people to try out our service before deciding to upgrade.
We do apologize if this was not clear for you during your experience but we do hope that we've been able to assist you in closing your account and ensuring no further unexpected payments will be deducted.
Wishing you all the best,
SimpleSite.com
I am so happy I found SimpleSite.com
I am so happy I found SimpleSite.com
I was able to build my website very quickly and use the free option for a long time. Then I decided to upgrade because everything worked well and the customer service was top notch and act on any feedback straight away.
Thank you for everything!
9 May 2021
Reply from SimpleSite
Dear C Aitken,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to count you among our loyal customers and pleased to hear SimpleSite has served you so well in getting online swift and easy. Our customer service prides itself on helping our customers as fast as possible, and we'll be happy to pass on the compliments to our team.
We hope you continue to enjoy your website with us, and remember we are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Xenia Lou Bolanos,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that you find our service easy to use and affordable, thanks for letting us and other potential customers know.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
I have been so pleased with SimpleSite!
I have been so pleased with SimpleSite! I started my blog not realizing how little I knew about websites! SimpleSite is perfect for someone like me who just wants to update content and make it attractive and accessible for my visitors. Affordable, very minor glitches, and fantastically user-friendly. Thumbs up!
7 May 2021
Reply from SimpleSite
Dear Crystal,
We're very grateful to receive such a great review - thanks for taking the time to write one. We're always happy to read that users think Simplesite is easy to use, because that means we are meeting our goal to make website building as simple as possible!
We hope you continue to enjoy using your website with us, but should you have any questions feel free to contact us at customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
Reply from SimpleSite
Dear Qeti,
We're very grateful to receive such a great review - thanks for taking the time to write one.
We hope you continue to enjoy using your website with us, but should you have any questions feel free to contact us at customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
A very easy to use website that reaches…
A very easy to use website that reaches my audience with my daily 3-5 minute message. The site is easy to update and upload video files.
7 May 2021
Reply from SimpleSite
Dear Larry,
Thanks for taking the time to write us a review! We're very happy to hear that Simplesite has enabled you to reach your audience and share your videos and information with them. That's exactly what we aim to do: give anyone, even those with limited IT knowledge, the opportunity to get online and share with the world.
We hope you continue to enjoy using your website with us, but should you have any questions feel free to contact us at customerservice@simplesite.com. We are always available to help.
All the best,
SimpleSite
Opened FREE website with them about a…
Opened FREE website with them about a month ago . Now I learn from a Client that the Site is gone . Not even a Courtesy Email . When I emailed them, they indicated that I violated the Terms of Service by putting in an Affiliate link . I emailed back indicating that the a site was simply an explanation of a Mortgage Program and there was no affiliate links but they insisted there was . Bottom line is that they don't want a Free Site. They were hoping that I would just move on and didn't expect me to question them . Definitely not a good impression !
5 May 2021
Unprompted review
Reply from SimpleSite
Dear John,
We're sorry to see you've left us a negative review and that you believe Simplesite does not allow your website to stay on our basic free plan.
On the contrary we offer all our user the possibility to open a free website, for unlimited time, to try out our service before deciding to upgrade or simply keep using it for free, for as long as they wish. We have thousands of users on our basic free subscription, who have been so for many years and we do punish them for staying on our free plan.
In fact we promote it! As SimpleSite's philosphy is to try and give as many people the change to get online, simple and fast :)
However we do expect our users to uphold to our standards of accepted content on our websites. As I'm sure you're aware there are many people out there who take advantage of our service by using it to promote unsollicited, scrupulous or damaging content. Our content team is always actively checking our websites, to avoid this from happening.
As SimpleSite offers a template through which users can choose to host their content, it is also only fair to say that SimpleSite gets to determine what content is or isn't allowed on our platform. Most content crosses the line very clearly, such as pornographic content, while other content, less obvious, is a grey area that can be argued depending on that person's point of view.
SimpleSite is unjudgemental towards people's views, opinions and what they wish to share online, but we do have a very strict black and white policy when it comes to content that is related to money marketing schemes, affiliates, betting or unrealistic promises.
We're very sorry, but whilst your intentions may be good, Simplesite refrains from hosting website with content that is related to or has the potential of turning into content that may damage our reputation, and as stated in our Terms & Conditions we withhold the right to censor a website at any time. A website is not a storage for your content and it is always advised to keep a backup of your content.
Finally, please note that we do send email notifications regarding the deletion of your website, but that this may have landed in your spam or promotion inbox.
Again, we are very sorry we had to take this measure, and as our customer support has already informed you, you are always more than welcome to create a new website, for free, for unlimited time, within our T&C. We are always more than happy to advise or help you in the matter.
Wishing you all the best,
SimpleSite.com
Fantastic customer support
Fantastic customer support! My every single email that i sent to simplesite got replied with a porper solution.
3 May 2021
Unprompted review
Reply from SimpleSite
Dear Rudolf,
Thanks so much for leaving us a review, we really appreciate it.
We're very happy to hear that our customer service has been able to assist you in building your website. Our aim is to help everyone, even those with limited IT knowledge, get online, and our customer service is there to help you along the way. We'll make sure to pass on the compliment :)
We hope you continue to enjoy your website with us, and remember we are always available to help.
All the best,
SimpleSite
Happy with the SimpleSite platform.
I am extremely pleased with the SimpleSite platform for my blog. I have found it easy to use and have chosen not to upgrade to the premium version. It works very well for my needs.
2 May 2021
Reply from SimpleSite
Dear Allan,
Thanks so much for leaving us a review and letting us and others know about your experience.We really appreciate it, and are very happy to hear that our basic free plan offers everything you need.
Our basic free plan has some limitations in terms of content space and features, but works well enough for beginners to get to understand and know our product before deciding to upgrade to our paid PRO plan. All information can be found on our website www.simplesite.com.
We hope you continue to enjoy your website with us, and please do not hestitate to reach out to our customer support (customerservice@simplesite.com) if you have any questions. We are always available to help.
All the best,
SimpleSite
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