Simon Bailes Peugeot Reviews 

Tried to make a purchase on a 208 at Northallerton branch, the two different sales staff I was dealing with couldn't have been less helpful if they tried and had absolutely no interest nor made any effort in attempting to gain my business.
One of which was quite insulting with his manner and demeanor in regards to the valuation of my part exchange vehicle.

I later visited the same dealership at Stockton branch were I received fantastic customer service, purchased a vehicle without any hassle and which reflects in my review as such.

So happy that our car is fixed and we’re on the road again. Anthony and his team were amazing at solving all the complex issues and we can’t thank them enough. Beth and Anthony kept us informed the whole time and their honest but cheerful and positive care was greatly appreciated. Wonderful professional team 😀

Went in to see the salesman that I bought cars in the past was told by the salesman that he passed away bit upsetting
2 months later saw him in my Asda in Middlesbrough
Don’t like been told lies

Kim khan is the best salesman

Great customer service and knowledge from Mr Kim Khan at Stockton on tees. Very helpful and genuine with our questions about getting a car.
after a few days of collecting the car, Kim asked if the car was ok and if we are happy. We really appreciated that.
we will surely be back again.

Friendly staff, I knew what was going to happen, everything explained to me. The repair took longer than expected but there were good reasons for that. Everyone was professional.

Our experience with Harris was amazing from start to finish.

Such a nice professional guy. Very helpful and full of knowledge on our car

5 ⭐️ ⭐️⭐️⭐️⭐️

I contacted the garage as I was looking for a new car but wasn’t sure exactly what I wanted. I spoke with Laurence, explained my budget and requirements, and he came back with a range of suitable options.

He quickly arranged a time for me to visit the garage so I could look around and consider everything in person. Laurence was incredibly helpful throughout he took the time to go through all the options with me and explained everything clearly, which I really appreciated as I don’t have much knowledge about cars.

Even on the day of collection, he paid attention to all the little details making sure the car was fully set up and ready for me, and that every question I had was answered. It really made the whole experience feel smooth and stress-free.

Out of all my experiences with car shopping, this has been the best by far. I felt listened to, supported, and never rushed. I honestly haven’t experienced service like it before.

I’m genuinely very grateful for the excellent service.

We bought a second hand Renault Captur from the Stockton site and dealt with Reece Wood. The deal was easy and relaxed good price for trade in and the service was absolutely 1st class.
Reece has only been there for a few weeks and if our deal is anything to go by he’ll have a long and successful career, he was polite respectful and helpful everything you could ask for and makes a great coffee.
Would highly recommend

Great customer service, patience and help from Kim.
My partner and I were looking for help purchasing a car and are not the most clued up people re cars.
My partners son had used Simon Bailes for 2 cars and recommended this branch.
Kim is a friendly and knowledgeable car person who quicky established our needs and was very helpful both on buying a car, explaining the options and keeping us updated re paperwork etc.
Made buying a car a very good experience and we would recommend Kim, all the people who helped and Simon Bailes every time.
Special mention to his aftersales help as well, seemed genuinely interested in us both.
Paul Bathe

Just taken delivery of a used DS3 from Simon Bailes Northallerton and am very satisfied with both the vehicle and the sales experience.

For reasons out of my control, I bought the car while out of the U.K. and in a different time zone(!). Stuart was really accommodating and happy to communicate solely via email until my return. The process was straightforward and he kept me well-informed throughout.

The vehicle itself is exactly as advertised and in good condition. Very satisfied customer!

Kim khan was a great salesman who got me into a great car and a great deal definitely go back to him again for my next car 👍🏻

I had an excellent experience at Simon Bailes, Stockton. From start to finish, everything was handled professionally and efficiently. A special mention to Lucy on the service desk, who was absolutely brilliant — friendly, welcoming, professional and really helpful in explaining the process and keeping me informed about my car’s progress. My car was returned immaculately cleaned inside and out.

I bought a Peugeot 2008 from them at the beginning of august for near on £20,000 pounds I found the car did not have its pre check done properly as I encountered problems near on straight away I emailed the sales person who sold me the car ( Darren Grainger ) he did not reply to any of my emails so I sent emails to the sales manager Steve same again no reply so I rang on numerous occasions and was told he would ring back No he did not I kept trying and eventually I got through to him I was told I could take my car to any Peugeot garage as it was under manufacture warranty which I already knew this but that want the point it was the annoying point of that I would be without a car whilst the work was been carried out and that they should have checked the car over properly and also one of the problems was the car had lots of chips what were not dealt with properly just dabbed up with black touch up paint yet he was trying to sell me cover for hundreds of pounds before I bought the car to cover me should this ever happen well it already had an I did not get to see the chips because on the day of buying the car it was raining lesson learnt
Also On the day I bought the car there printer was down so I was told I would be sent the paper work in the post once up and running I did not get my paper work until the beginning of October two months after I bought the car and that took a lot of hassle to get that sorted
I would not recommend Simon bailes north Allerton because the after sales service was Very Poor I except things go wrong but to be ignored that is another thing if I lived locally I would have been straight round and got things sorted sooner

Harriet in Stockton has exceptional customer service skills. She is always so pleasant and helpful over the telephone. Nothing is too much trouble and she is so friendly and cannot do enough to help
It's a pleasure to deal with Harriet and I look forward to speaking to her every month

The team at Simon Bailes are fantastic, poles apart from the usual bigger car selling companies who can be pushy. Sarah & Steve were lovely, giving me plenty of time to view the car and explaining everything thoroughly, always available to answer any questions I had and even had the car delivered to my work to save me a trip back to Northallerton.

My son and I called into the Northallerton branch recently to look for a car. He was after a 308 GT. He found one there that was exactly what he was looking for at a great price. After a drive the deal was done with a full care package and service provided. The salesperson involved was Sarah Hutchinson who was most helpful, knowledgable and explained everything all of the way through. While he was signing paperwork, impressed by the assitance given by Sarah, I had a look around and found a 3008 hybrid SUV which prompted further investigation. To cut a long story short, Sarah checked my current car, offered me an attractive trade in price and arranged a service along with protection deals at a price I could not resist. As with the 308, the assitance that was provided by Sarah (and the coffee from Claire!) was superb and we are now both very happy chaps with excellent cars at great prices. Thanks very much to the entire team. I commend the establishment to all, call in and don't be surprised if you leave in a great car with a big smile on your face!!

Kim Khan sorted my first car and everything. Brilliant work Kim, keep up the good work.

Kim Kharn is the best sales man we have ever dealt with would not go anywhere else goes above and beyond to help the customers

Kim khan makes buying a car easy, he goes above and beyond giving lots of options and talking through the process, he takes all the stress out of it. He’s by far the best sales man I know.