Simon O. Latex Reviews 34

Impeccable craftsmanship, and a perfect fit. I love how customizable the options are, so you can get exactly what you want out of your catsuit. Will be ordering many more items!

Fantastic company and products! Had a small issue ( because of me) and they sorted out a repair and sent back all within a week! Baring in mind has to be shipped abroad and then shipped back. Love their products and their customer care, thank you so much!

Have ordered several times. Great products, good designs, well made.
Manufacturing and postage times do take several weeks (but its only a small company), so its a nice surprise when things arrive!

Warning for UK customers -

Expect big import customs and VAT charges for the items you order when they arrive in the UK. Approx 35% extra that is charged by the courier.

The website has a responsibility to highlight this.

Exceptional design and quality. Very few designers offer chlorinated pieces and the ones delivered from Simon O are superb! Communication is timely, though sometimes misunderstood. Overall, the time and attention paid by their team has been great in helping to select the right size, options, and any other updates to orders. Simon O definitely offers top quality!

Absolutely appalling customer treatment. I am not sure if there is any actual business behind it or just a scam. I tried to contact them asking about the product, waited weeks for a response which never came. I wrote again, expressing my concern and informing them I would go public about it if ignored again. This time, they responded almost immediately. One might think apologies would be appropriate. Far from it! An extremaly arrogant person brazenly tried to threaten me with lawyers. It was disgusting - but also so infantile! Like a not very bright child making ridiculous threats. Of course, this only convinced me to post this warning. They also brazenly lied that they answered "every request every day" - obviously not true, considering they never responded to my initial request. This kind of outragoues disrespectful and plain rude approach to clients should really put companies out of business. Again, I do not know if they are frauds or not. But definitely they are disaster customer-service-wise.

I've bought several items this year from this company. All were delivered promptly and the workmanship is excellent. No glue stains everywhere like I've found with clothing from some firms. I did get a pair of leggings from them a few years back which didn't fit very well but the recent items have all been reasonably close-fitting given that they're not made-to-measure.

Quality is totaly awesome, support is awesome.

Shipping is not even remotely discrete.

I submitted my order and made specific requests. No one contacted me and shipped the an inaccurate order. Then charged me $144 to return. I do not recommend doing business with them.

After years of having an interest in latex finally bought a beginner's men's catsuit and hood. Absolutely love both! Catsuit feels great and hood is a comfortable fit. Definitely recommend for a beginner!

Great photography on the website but the garments don't live up to it. Poorly stuck seams that fall apart and the company accepts no responsibility. Try the english suppliers instead.

Came here to see what people were rating this website.
For my part, i bought a pair of latex gloves (that they sell on their website, but that is apparently made by an other brand). I got a hole in the gloves after just trying them with a friend (ok, MAYBE that can be our fault, so lets remove that).
But the quality of the gloves feel really cheap/bad... I bought some 20e gloves before from an other brand and they were feeling much better. And i thought that paying 60e for a pair would be amazing, i finished regretting my order.
Send them an email telling them that i was a bit disappointed about all this; they just replied that my email was rude and never said anything else
(PS : i wasn't insulting them or anything)
I don't really like leaving bad reviews on brands, but that needed to be said i think.

I’m pretty sure there latex is amazing but the fact that you have to wait 4-6 months for the item just to not receive it is crazy and there saying there nothing they can do about it. So I’m out of 300-400 dollars and on top of the a latex piece all because the company they use to ship didn’t fallow my delivery instructions what a shame.
Customer service is very bad with this company. If I could give it no stars I would. They act like your dumb when you ask them a question. Don’t buy from this places you can find good latex on Etsy

I ordered a pair of pants, they are awesome fit perfect and the craftsmanship is excellent,
Very happy with my order and the customer service and communications that my order was on its way.
Thumbs up!
Juan Gabriel - New York USA

I'm very happy with my bodysuit. It fits me perfectly and it is comfortable!

Always had good service and love the quality of the items! Dunno why so many negetive reviews, always answered my emails promptly and been very happy with the quality.

The suit and accessories took ages to arrive and they look and feel very cheap and horrible.
The colour looks nothing like how it does on the website.
Despite putting our measurements in, the mask fit poorly, the cut of the eyes looked comical, the nose was soo ill fitting and it looked terrifying, not sexy!!
Like a melting pig face.
Looks like a hospital patient!

The suit is SUPER thin, like balloon material, like something you'd order on ebay from China!

Smells really fishy too.
Looks great on the website but it is a complete misrepresentation. We thought coming from a Euro country we'd get something high quality but we feel 100% ripped off.

Got no reply to several emails either, which were just general enquiries.

The product was really ok no complaint about it.
But I had question so i send an email and never got any reply.

I hope the latex I will receive is more impressive than the customer service.