Scam?
Dear Michael Nielsen,
Please accept our apologies to delay your order, now we (the Catfish Chinese manufacturer) broke up with our USA partner who has cooperated with us for years and is responsible for receiving payment for online orders.
We are writing to you to explain what we are going to do and what will be the possible option for you to protect your right.
After you place the order on our website (latexcatfish.com), the money went into the account of our USA partner and they keep them. We are not able to ask them (our USA partner) to cancel or refund the order now and we are not sure if they are willing to do so.
So from our point of view, we will suggest you cancel the order and request refund from PayPal or Credit cart at your side first, if you still want the products, we will launch a new website (still with same domain name latexcatfish.com) in the middle of December and your are welcome to place the order again at our newly launched website, there will be a free shipping discount for you as a compensation for this hassle, and the new order will be finished within 5 weeks.
We are really sorry about what happened at the moment and hope you can be kind to understand.
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No I am not kind to understand. How can a sub-contraction scam become my problem?
*Please note* the site will continue, as before...
Offering free shipping as compensation, and then risking losing the same spending once more - I guess not, what a scam.
Buying from well-respected well-known supplies/designers might seems more expensive, but compare to being ripped it’s less expensive, and relievable.
What a bummer.
5 December 2020
Unprompted review