I’ve had a very positive experience with Simmer Eats. The meals are tasty, convenient, and arrive well packaged. It’s made eating healthier much easier on busy days. Customer service has also been exc... See more
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simmereats.com/cancel, United Kingdom
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Tried a few different companies for meals but Simmer Eats is by far the best I have tried. Quick blast in microwave and you have a lovely nutritious meal. Zidane like to touch base with customer to have that 1 to 1 experience.
Food is of good quality, very tasty, filling and I’m enjoying the range of choice. Deliveries have been spot on and customer service is fantastic, shout to Maria doing a great job in that department.
Exceptional choice of meals to pick from, incredibly user friendly website and ordering system and above all and key is the food tastes amazing. This service takes all the hassle out of meal times while keeping them enjoyable.
Amazing food, always delivered on time and a massive range of meals to chose from so you never get bored, and lilly from simmer is always great sending emails to keep in touch helping you with your needs!!! Definitely recommend
Meals are tasty and filling. Enjoying my experience so far 😍😋
Honestly 1 star is too many by far for this poor excuse of a company. Orders go missing and leave you without food for the week with no refund unless you fight for it, only credit off next weeks box. Or orders go missing(meant to be delivered Sunday, told it would be delivered Monday after sitting in a hot warehouse over the weekend) and then they ignore your emails as there’s no phone number to contact them on and you can see why when you see the many negative reviews. Cancelling the subscription is a maze of its own as well which is hard to do when they don’t answer your emails. Terrible to none customer service that just copy and paste replies. AVOID.

Reply from Simmer Eats
I’ve had a very positive experience with Simmer Eats. The meals are tasty, convenient, and arrive well packaged. It’s made eating healthier much easier on busy days. Customer service has also been excellent whenever I’ve needed help. I’d definitely recommend Simmer to anyone looking for high-quality ready meals.

Reply from Simmer Eats
Great flavours. Some I've not had before. Now I've got the delivery weeks right everything is simple.
The meals are average in quality and large does not mean large, they come with only 5 days to eat them and they can't be frozen. Smallest order seems to be 6 meals.
The bang average food though is nothing compared to how they want to suck you in and then make it really difficult to cancel. The account where you order food has zero way to cancel a subscription. There is a shadow account you have to access from a link in an email and then at every step its hard sell to keep you subscribed. The UI focus buttons are trying to force you to stay with the link to continue to cancel being small and not the focus of the screen.
This is like most meal services, their aim is to bring you on board with an offer then keep you largely against your desire by making it so hard to cancel your subscription. They don't care if you want the food they just want you subscribed

Reply from Simmer Eats
As a customer with a recent type 1 diabetes diagnosis that loves the gym and sport - this has been game changing! Meals are mega and macros clearly labelled! I’m no longer fearing carbs ❤️❤️
Food is great quality and so much flavour in every meal. Makes our life so much easier without having to sort out dinners after work
website says meals will be at safe temperatures during the delivery window, yet mine came without any ice packs in the box and lukewarm meals. only was notified of delivery one hour before while i was on the way to work (9.30am), meals arrived 10.41am and came home at 7.30 to this disappointment. do not recommend at all.

Reply from Simmer Eats
I buy these for my son as I am vegan and hate cooking meat, he loves them, the only complaint I have is that there isn't always enough dairy free choices so I sometimes have to double up his meals. Can't fault the customer service, Samuel keeps in contact to make sure everything is going well.
Brilliant service fantastic food I've only been a member two weeks and i already know it's a long term relationship. So convenient but yet so tasty and also good for me. Thank you Lily for the prompt to review as i should have done last week.
Very sceptical at the outcome but how wrong was I.
There are plenty prepped meals out there but these are the best by a country mile.
Packed with protein, never had a bad meal yet.
Highly recommended.
I used simmers eats for a few months during a very busy time of year and it was super helpful. However, I canceled my membership because I no longer needed that help and extra cost. I unsubscribed from emails 3 times and still received updates/offers despite this. Unfortunately have now had to block it entirely.

Reply from Simmer Eats
I am finding it a bit expensive, maybe i am behind the times. Can't see me keeping it for long :(

Reply from Simmer Eats
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