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Simmer Eats Reviews 

13,364
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,618 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the delicious taste, fresh and high quality ingredients, and the wonderful convenience of having nutritious meals delivered directly to their homes. Many customers also appreciate the responsive support team, generous portion sizes, and how much time these ready-made dishes save during hectic work weeks. Some people were dissatisfied with the flavor profile, mentioning that certain options tasted entirely bland, felt too mushy, or simply lacked proper seasoning. A few other consumers additionally noted navigating the ordering website was somewhat confusing and reported occasional issues with their deliveries.

What people talk about most

Product

People report positive experiences with product, noting that the meals are delicious, fresh, and very... See more

Quality

Clients share positive opinions on quality, highlighting that the food is fresh, delicious, and made to a... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers highlight that orders... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful interactions with specific... See more

User experience

Customers had positive experiences with user_experience, finding the ordering process very simple and the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First week of ordering meals from Simmer. Delivery was spot on, although would prefer to order less than 6 x meals each week as you're then limited to eating microwave meals. Don't get me wrong , the... See more

Rated 4 out of 5 stars

Simmer meals are excellent quality and very tasty. You can tell that only the best quality ingredients are used and all meals have a healthy ratio of meat to vegetables. The ordering process and... See more

Rated 5 out of 5 stars

Omg I've never subscribed to anything like simmer mainly for cost reasons but it's changed how I view food!! I've lived on microwave meals for years, bland and tasteless, just filling the gap. Now I l... See more

Rated 5 out of 5 stars

Absolutely brilliant meal prep from Simmer Eats! The food is delicious, fresh, and really convenient, with great portion sizes and plenty of variety. Everything has been made to a high standard, a... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,364)

7,140 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great meals

Great meals at last started controlling my weight.Big thanks to Zidane who always makes sure my vegan food order is exactly what I want

2 August 2026
Unprompted review
Rated 3 out of 5 stars

Meals taste bad

Meals taste bad, subscription service is deliberately difficult to cancel and opaque. Customer service team reached out and refunded the cost hence changed rating.

2 August 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Adrian,

Thanks for the feedback. Sorry to hear the meals weren't to your taste, and about the trouble cancelling.

I gave you a call this morning to talk it through, and glad we managed to get things sorted between us. If anything else comes up, please don't hesitate to reach out directly.

Charlie🧡

Rated 2 out of 5 stars

Don't let them order for you!

My experience with Simmer has been degraded because of what they select for you, and class as suitable breakfast options, which means if you're in the situation of forgetting to choose your meals, you'll be unlikely to get what you want, or even what you pay for. Of note here is that I pay a premium for higher protein meals, which is why I feel so undervalued as a customer. This is pretty lengthy, but if you're counting macros- part of what this brand is promoting - this detail might be useful for you. Whilst they state they will order your meals based on your previous order history, in my experience with the breakfast offering they aren't considering this, or worse are selecting based on cheapest unit cost. It certainly feels that way based on options selected usually being low in protein. Part of the problem comes from what they class as breakfast. Whilst they do have breakfast meals (I usually exclusively order the chicken breakfast bowl (the meal itself varies), 46.4g protein, and overnight oats, 20g protein, both of which I enjoyed, they also have brownies, energy balls and flapjacks, which are at best snacks. This means that when they order for you, you can be left with items that are packed full of carbohydrates. A good example of low protein breakfasts I've received are from my last order. Of my four breakfast options: One portion of 3 small brownies- 10.1g protein and 36g carbs, one portion of 3 small flapjacks- 10.1g protein and 40.9g carbs, one portion of 6 energy balls just 1.6g protein and 13.4g carbs. One meal was provided- chicken sausages, which was also only 11g of protein, and 25g carbs. When you stack up my normal order of 185.6g for breakfast, I was missing out on almost 153g of protein based on my previous breakfast orders Vs what they ordered for me, "based on your previous orders". What a joke.
The convenience of having the food prepared and delivered is a bonus, but only at the same level of convenience of buying a high protein ready meal from a mainstream supermarket.
To give a balanced view, the regular meals were selected well, and the food quality has always been good, but if you're forgetful, or your work keeps you busy so it skips your mind, it's almost guaranteed that four of your 10 meals that are selected you will be disappointed with. Especially if high protein meals are what you're using the service for.

I have edited this to give a more facts based review to highlight the disparity of what I've ordered Vs what they sent. I did reach out to customer service, who told me that, basically, not to forget to order.
I must add that I did receive a call from their customer service team, who were very understanding, and resolved this situation. In regards the breakfast meals not being suitable breakfast I'll have to wait and see.

2 August 2026
Unprompted review
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Reply from Simmer Eats

Hi Chris,
Thank you for such a detailed and constructive review ,and we're glad I was able to speak with you this morning to resolve things more personally.

You've raised a fair point on the auto selection for breakfasts, particularly around protein content versus your order history, and we don't want the convenience of auto selection to come at the cost of getting meals that don't match what you'd normally choose. We'll be feeding this back to the team looking at how breakfast options are categorised and selected.

Thanks again for taking the time to lay this out so clearly, feedback like this genuinely helps us improve, and we're glad the regular meals and food quality have worked well for you otherwise.
Charlie 🧡

Rated 5 out of 5 stars

Highly recommend

Simmer Eats has helped me through third trimester of my pregnancy as nausea has left me unable to make decisions around food and cooking. With Simmer Eats, I know that I’m getting nutrients that me and my baby need without the effort of cooking. I plan to continue into post partum. Marie from customer service called to ensure standards were high and I shared a glowing review - thank you!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Something that works at last

I’ve really enjoyed the meals but mostly I have enjoyed the convenience and ease of the meals. I’ve lost weight since starting because it’s all calorie controlled and a great amount of protein. I’d be really interested in the fibre content though as this is very important to me.

2 August 2026
Unprompted review
Rated 1 out of 5 stars

Cancellation means nothing

Tried this service out, food was okay. But wasn’t for us.

Jumped through 10,000 hoops to go through the cancellation process.

Finally cancelled, but due to this business sh*tty predatory business practices, I have been charged in excess of £120 for a box due to be delivered today despite cancellation a week ago.

Absolutely do not recommend this ‘family run business’

2 August 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi Ed,
Thanks so much for taking the time to share this, and I'm really sorry the cancellation process felt like such a hassle.

I gave you a call this morning to chat it through, and I'm glad we managed to sort out the charge for the box together. Hopefully that's now landed properly on your end, but do give us a shout if anything still looks off.

We're a small, family run team still learning and growing, and feedback like yours genuinely helps us tighten up the bits that aren't working smoothly, like the cancellation flow, so thank you for that. We're sorry this one didn't work out for you, but we really appreciate you giving us a try.
Charlie 🧡

Rated 5 out of 5 stars

Really tasty food

For a while I was looking to get some quality meals to take to work and I finally took the plunge with Simmer. I have to say I haven’t regretted it and I’m on my 3rd week of ordering already. I’ve even just recieved an email from Samuel checking in with me making sure everything is going ok.. that’s personal service at its best.

I’m pretty fussy with what I eat and I can tell the ingredients and decent, they’re full of flavour and the standard meals are a good size.
Even at 38,000 feet they taste good!!

So… if you’re thinking about it, definitely give Simmer a try

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Great offers

Great offers, good portion sizes, great taste. It’s like home cooked meals unlike the supermarket. Chilled boxes delivered on time and Sunday deliveries which is perfect when you’re working.

1 August 2026
Rated 5 out of 5 stars

Hi i was sceptical about paying for my…

Hi i was sceptical about paying for my food instead of just going to the supermarket but its actually better as you always think its ok I will cook it cheaper at home but you never do so im sticking with it. I actually have them for my dinners at work rather than tea when I get home. I feel better knowing im getting great food rather than crisps and sarnie. Im trying most of the meals and aprt from a couple of quite happy. I feel better in myself too.

1 August 2026
Unprompted review
Rated 4 out of 5 stars

Easy to order and reliable delivery

Easy to order and reliable delivery

30 July 2026
Simmer Eats logo

Reply from Simmer Eats

We're so glad to hear that you found the ordering process straightforward and that our delivery was dependable. Thank you for sharing your positive feedback with us! 🧡

Rated 5 out of 5 stars

Great tasty meals

Great tasty meals , only one meal so far that wasn’t to my liking ( Lamb ) . They have lots of flavour and portion sizes are good. Delivery is good and rapid.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

Predatory business that won't let you go

A "Family run business" that thrive by predatory business practice. Once you have subscribed, you can't quit easily.

First, there is no option to unsubscribe. You would've thought maybe their FAQ will explain how to quit, unfortunately, NOOOPE, cancellation or unsubscribing is no where to be found on their website like they are not an option to customers.

If you email them, the customer support will send a link for cancellation while directly applied discount to your following delivery to keep you. The cancellation link will ask you like 5 questions, which are to mislead you to stay, but even if you passed the questions, you will only be able to skip for your summer holiday. Nothing about cancellation was mentioned at all, like we will just forgot about it all.

31 July 2026
Unprompted review
Simmer Eats logo

Reply from Simmer Eats

Hi there,

Thank you for taking the time to share this, we're sorry to hear cancelling felt so unclear and frustrating.

We've tried to locate your account using the details on this review but haven't been able to find a match. Could you drop us an email on charlotte@simmereats.com with your order details your account is under? We'd like to look into this properly and get it sorted for you.

Thanks again for the feedback, it helps us see where the process needs to be clearer.

All the best,
Charlie 🧡

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