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Simmer Eats Reviews 

13,192
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,598 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and high-quality meals, noting their freshness and impressive flavors. Many find the service incredibly convenient, saving significant time on meal preparation while supporting healthy eating goals. People also highlight the excellent customer service, with staff often described as helpful and responsive, and the overall user experience is frequently commended. However, some customers noted issues with delivery, including missing orders, late arrivals, or meals delivered lukewarm. A few other people also felt that product quality was inconsistent, with some meals tasting awful or not meeting expectations, and occasionally receiving incorrect items or selections.

What people talk about most

Product

People report positive experiences with the product, praising the freshness, quality, and flavor of the... See more

Quality

Customers had positive experiences with quality, with many reviewers impressed by the freshness and overall... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the seamless,... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting quick replies and helpful... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the service incredibly convenient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve had a very positive experience with Simmer Eats. The meals are tasty, convenient, and arrive well packaged. It’s made eating healthier much easier on busy days. Customer service has also been exc... See more

Company replied

Rated 4 out of 5 stars

I've been using the service for 3 weeks now and enjoying the ease of the meals. I would be nice to have some simple dishes too though as it can feel a little over indulgent at times but overall it's... See more

Rated 4 out of 5 stars

The meals are brilliant and delivery reliable. On the third week, I did not receive an email reminding me to pick meals and so these were chosen for me- please make the reminder emails consistent! Cus... See more

Rated 5 out of 5 stars

I’ve been thoroughly impressed with Simmer Eats overall. The ordering process was seamless, and delivery arrived right on schedule without any issues. The meals are extremely convenient having zero... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,192)

6,968 reviews in the last 12 months

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Rated 4 out of 5 stars

I've been using the service for 3 weeks…

I've been using the service for 3 weeks now and enjoying the ease of the meals.
I would be nice to have some simple dishes too though as it can feel a little over indulgent at times but overall it's been a good experience.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

We were recommended Simmer by my son…

We were recommended Simmer by my son and we are loving the meals! very tasty with excellent choices of protein or veggie and extremely easy to order online, I will be recommending to friends and fitness buddies as the calories are low and there is no waste,

26 July 2026
Unprompted review
Rated 5 out of 5 stars

The food is delicious and fresh

The food is delicious and fresh, but for me there are too many Asian dishes on the menu, and most dishes are served with rice. I would like more potato dishes and dishes from other nations, but overall I am satisfied.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and tasty meals

I’ve been thoroughly impressed with Simmer Eats overall. The ordering process was seamless, and delivery arrived right on schedule without any issues.
The meals are extremely convenient having zero preparation time and meals ready to go in minutes has saved me so much effort during busy workdays. On top of that, the flavor and quality of the dishes are genuinely impressive for pre-prepared meals.
The only minor downside is that prices do feel a bit high once the introductory offer runs out, but given the taste and time saved, it’s still a solid service that I’d happily recommend.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Has been brilliant. Meals arrive on time, taste delicious and make your time so much easier to manage. Healthy eating, also!

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Food is ok

Food is ok. Some are good, some not so good.
But the biggest problem is they make cancelling hard to do

26 June 2026
Unprompted review
Rated 2 out of 5 stars

Money Hungry, leaving you doing legwork

They use DPD and take no responsibility for issues...first meal they offered a partial refund when the box was broken, ice gel in open food container and me having to wash all the other boxes (not the convenience food I'd anticipated)
2nd time DPD gave a 1 hour time slot...I had a family gathering 2.5 hours after the deadline.... so waited in which is fine. Called DPD, no driver on record. Told simmer and their response was basically 'shame'. Food left in the sun, top 2 large meals inedible.
Contacted customer service as it's difficult 59 cancel (just search Google cancel simmer and there will be a link. Like an in game Easter egg if you will...)
ACE the rep never replied. When I asked to make sure they took no more money as heard from others they're happy to do that.
Sure this company was fine when small, possibly overwhelmed or just sold out.

The same meal (as in I ordered 2 over 2 weeks in large had under 40g of chicken in one and around 60g in the second...I'm not eating this for gains but you want what you pay for.
They make it difficult to stop, hate the begging practice these days.
The dates on the food are so short....you have to know you ain't going to have impromptu guests or a meal out... Ordered 6 mains (6 dinners...with 5 days to eat them ...what?!)
Stick them in the freezer and they turn to mush.
Awful. Microwaved anyway.
Jerk chicken meals genuinely tasty.
Half the meals with potatoes have raw odd ones here and there but are generally tasty, noodle dishes other than the glass one (and lying saying couscous when it wasn't standard couscous but that's another matter) are bland and don't contain enough veg.
Most don't contain anywhere near enough greens/veg, just a tonne of chicken and rice and plenty of what the gym guys might call cheat meals... If it's true there is so little rubbish added then fair but can't say I trust these guys now after 2 S.Shows for inconvenient food.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Didn’t disapoint

Quality and value of the meals is brilliant. It has really helped me with eating more balanced, is convenient and they taste fantastic. I was very unsure when i placed my first order, but these have changed my life. Great to hear from Zidane to check in on how things were going too.

100% would recommend

31 July 2026
Unprompted review

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