Simig lighting Reviews 266

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the products, often describing them as beautiful, high-quality, and well-designed, enhancing their homes. People also frequently praise the customer service, highlighting its helpfulness, responsiveness, and willingness to assist with orders, questions, and even custom requests. However, some people were dissatisfied with the quality of certain products, reporting issues like poor painting, bent parts, or missing hardware. There were also concerns regarding delivery, with some experiencing significant delays, unfulfilled orders, or difficulties with returns and refunds. A few other people also felt that the customer service was uncooperative when issues arose.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Users describe ambiguous interactions with product quality. Many consumers praise the excellent quality,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Delivery service

Customers had ambiguous experiences with delivery services. Many reviewers praised the fast delivery times,... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers express satisfaction, praising the easy... See more

Based on these reviews

Rated 4 out of 5 stars

The lamp we bought is beautiful and of good quality. Its arrival was timely and it’s a stunning addition to our dining room. Contact with customer service was friendly and very responsive. The star mi... See more

Rated 5 out of 5 stars

Alongside the really amazing product (great craftmanship, beautiful hue, high quality), customer service was really helpful and reached out regarding failed delivery. They made sure I knew where the p... See more

Rated 5 out of 5 stars

First of all, price/quality is very good. Furthermore, the client service is excellent. Clear and fast communication, ready to think outside of the box and find solutions. Last but not least, we are v... See more

Rated 5 out of 5 stars

The lighting fixtures in your shop are absolutely stunning! I was so impressed with the unique and modern designs. I'll definitely be back for more. Your staff was incredibly helpful and knowledg... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

266 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No quality control

My Poulsen 3/4 knock off took 3 months to arrive and when it did, it was poorly painted, bent, and lacked proper mounting hardware. Furthermore, like many cheap Chinese lighting fixtures, it only fits a candelabra sized bulb, which is very limiting, especially for a large fixture.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

A great company

A great company, a great and kind customer service and a real stunning lamp. I love it. I will buy other articles and I surely advise and support SIMIG, great .
Many thanks

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Fast delivery and friendly service

Fast delivery, and I'm happy with the product. Customer service responded quickly and was friendly towards my questions. They also showed concern when the post failed to deliver the first time.

31 October 2025
Unprompted review
Rated 1 out of 5 stars

Fake shop

Please do not buy from this side. I made my order for 2 stick lamps nearly 1 wee. I did not receive an order confirmation. I have only my confirmation from PAYPAL.

12 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful experience…

Absolutely wonderful experience ordering from Simig Lighting! They answered my questions, delivered quickly with great and protective packaging. My lighting fixtures look fantastic! Super happy with my purchase and would definitely order again.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful lamps

My rep Halsey was really easy to work with and super helpful. My lamps I received are beautiful and exactly what I wanted. In fact I went and ordered additional ones after I saw how beautiful they were.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Review for Ping Lighting a subsidiary…

Review for Ping Lighting a subsidiary of Simig Lighting. No response on shipping update. Phone number on website does not lead to a legitimate company and you can't access your order through guest tracking. This company and its affiliates are garbage. Buyer beware!!!

14 September 2025
Unprompted review
Rated 1 out of 5 stars

Don't place an order

I ordered lighting fixtures from this seller. After several days without shipment, I contacted them to ask about the delivery. Instead of providing clear updates, the seller kept delaying and gave inconsistent excuses.
Eventually, I agreed to accept alternative lighting fixtures, but those were also never shipped. To make matters worse, I have now lost access to my account on their website. They threw me out, to put it simply.
This seller has failed to deliver the products I paid for and has not fulfilled their obligations. I am therefore requesting a full refund through PayPal Buyer Protection.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

Good experience with Simig

We've been cooperating with Simig lighting company for several years already, and within this period the Company has established itself as a reliable partner, supplying lighting products of excellent quality. Simig pays great attention to checking the goods' quality, due to which we practically receive no complaints from our end customers about the range purchased from Simig. I'd like to separately note our manager Sharon, who is always polite, attentive, easy to communicate with and to quickly resolve issues regarding our cooperation.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Halsey worked with me for many months helping me perfect my order. She was patient with me and was always very responsive. The products they made for me were good quality! Highly recommend them and I would order from them again!

25 August 2025
Unprompted review

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