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SIG Roofing Reviews 

367
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and knowledgeable staff who consistently go above and beyond to provide expert advice and quickly source required products. People also highlight the exceptionally reliable delivery service, noting that orders always arrive on time and drivers are exceptionally polite and accommodating. Some reviewers were not happy with customer service, mentioning poor communication, a complete lack of assistance, and unhelpful staff at specific branches. A few people also experienced frustrating delays with their scheduled deliveries or received damaged goods that unfortunately required extra attention to resolve.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, extensive... See more

Service

Users describe positive interactions with service, highlighting fast and reliable support from knowledgeable... See more

Product

Reviewers mention positive feedback about product quality and availability, highlighting a comprehensive... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast turnaround times and... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers reporting that staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

The only merchant in the town to help nothing was too much trouble for the young lady. Dawn talked me through some different options helping me decide on the most suitable products. Order placed... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Roofing Contractor
  3. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

367 reviews

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4.7

All reviews

(367)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Svc

Great customer service when you call in with enquiries, quick to assist in the sourcing and pricing of products, lovely bunch to deal with

9 February 2026
SIG Roofing logo

Reply from SIG Roofing

We're happy to hear that you had a great experience with our customer service! We appreciate your kind words and are glad we could quickly assist with your needs. Thanks for the positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Hello

Hello
All very friendly staff and if you do not have what we are looking for you will find it for us
100%

6 February 2026
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Reply from SIG Roofing

Hi Iain,

We're happy to hear that our staff's friendliness and dedication to finding what you need met your expectations. We appreciate your perfect rating and feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Great branch..All the staff really…

Great branch..All the staff really helpful. Im one of Clydesdales oldest customers from when it first set up with Bill and Ray father and son.Then became SIG and still use them.

6 February 2026
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Reply from SIG Roofing

Hi Jeffrey,

We're happy to hear that the branch and our staff have been helpful to you. Thank you for being one of our long-standing customers since the early days. We appreciate your continued business!

Thanks, Sophie

Rated 5 out of 5 stars

Warrington depot

Known the people at the depot I get materials from for years . Always very helpful on phone about deliveries, technical things I need to know , also driver is top class . All in all it’s a great team in Warrington lead by Steve Ferguson . Thank you

3 February 2026
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Reply from SIG Roofing

Hi Mark,

We appreciate you taking the time to share your positive experience. We're happy to hear that our team is helpful with deliveries and technical support. It's great to know the driver is top-notch!

Thanks, Sophie

Rated 4 out of 5 stars

As always very gd service

As always very gd service

4 February 2026
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Reply from SIG Roofing

We appreciate your positive feedback and are glad you were satisfied with our service. Thank you for your time.

Thanks, Sophie

Rated 5 out of 5 stars

I use sig for my roofing business never…

I use sig for my roofing business never go anywhere else. Great friendly staff good service always going the extra mile always there if I need advice about new products

6 February 2026
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Reply from SIG Roofing

Hi Paul,

We're happy to hear that you receive a great experience with our friendly staff and service for your roofing business. We appreciate your continued loyalty and value your feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. Friendly and helpful staff.
I would not have an account with them if this were not the case.

6 February 2026
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Reply from SIG Roofing

Hi Ken,

We're happy to hear that you had a positive experience with our helpful and friendly staff! We appreciate you being a valued account holder and thank you for your feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Will in Hereford branch is very helpful…

Will in Hereford branch is very helpful and knowledgeable, good service.

Your invoice/accounts system is a nightmare worst ever.

4 February 2026
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Reply from SIG Roofing

Hi Madeline,

We're glad you found our service helpful. We appreciate your feedback. We're looking at how we can improve our invoice/accounts system. Thank you for your time.

Thanks, Sophie

Rated 5 out of 5 stars

All the lads at SIG Lewes go above and…

All the lads at SIG Lewes go above and beyond for you, since using them won’t use anyone else always got plenty of stock or can get it in very sharp 👌

6 February 2026
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Reply from SIG Roofing

Safeguard Contractors,

We're happy to hear that the team consistently goes above and beyond for you. It's great to know we always have plenty of stock and can get it in quickly for you. Thanks for your positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

A great team of guys

A great team of guys, always happy to help and with excellent knowledge of the materials needed.

29 January 2026
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Reply from SIG Roofing

We're glad you enjoyed your experience with our team! We appreciate your kind words and are grateful for your recognition of their expertise and helpfulness.

Thanks, Sophie

Rated 5 out of 5 stars

Number one company for all roofing…

Number one company for all roofing projects very helpful staff

15 January 2026
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Reply from SIG Roofing

We appreciate you taking the time to share your positive experience. We're glad our staff could be so helpful with your roofing project.

Thanks, Sophie

Rated 5 out of 5 stars

Top class

From the staff to the manager all very knowledgeable and helpful in everything.

2 February 2026
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Reply from SIG Roofing

We're glad you found our team knowledgeable and helpful. We appreciate you taking the time to share your positive experience with us!

Thanks, Sophie

Rated 5 out of 5 stars

sig linwood

We always get professional advice with a smile .

28 January 2026
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Reply from SIG Roofing

We're glad you appreciate our professional advice and friendly service. Thank you for your positive feedback; it means a lot to us.

Thanks, Sophie

Rated 5 out of 5 stars

Excellent company

Excellent company, friendly kind knowledgeable staff and great service always.

6 February 2026
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Reply from SIG Roofing

Hi John,

We're happy to hear that you had such a positive experience with our team! Thank you for your kind words and for recognising our commitment to service.

Thanks, Sophie

Rated 5 out of 5 stars

Sig finchampstead

Sig finchampstead. Great team very helpful indeed, very reasonably priced, always go far and beyond to please us.

6 February 2026
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Reply from SIG Roofing

Hi Ben,

We're happy to hear that our team was helpful and reasonably priced. It's great to know we've exceeded your expectations and that you appreciate our service.

Thanks, Sophie

Rated 5 out of 5 stars

We use several of the branches of SIG…

We use several of the branches of SIG Roofing in the south east of England and always receive a service second to none.
Good stock levels and first class staff who are professional in every way.
David Wade - procurement manager Bracknell Roofing South Ringmer.

6 February 2026
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Reply from SIG Roofing

Hi David,

We're happy to hear that you consistently receive excellent service from our branches. It's great to know our stock levels and staff meet your professional expectations. Thank you for your positive feedback.

Thanks, Sophie

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