Terrible. The interface is horrible. Can't find movies that I know are playing. Takes two people 20 minutes to get Joe Bob to start playing then keeps autoplaying movies you don't want to see. Ove... See more
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The movie collection is terrible. B movies everywhere. 70s films you could care less about. Independent projects that should have been stopped before they reached post-production. Pure drek. There are... See more
Horrible selection of movies. I love campy movies myself but these are just awful. Tried getting a subscription a few years ago as well to see what the hype was, but it was terrible even then. I've al... See more
I was super excited when I saw that Tales from the Crypt had been added and signed up for a free trial that I ended up canceling a few days later. I was able to watch one episode of it without issue.... See more
Company details
Information provided by various external sources
Watch the best horror films on Shudder
Contact info
United States
- www.shudder.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
I got scammed.
I got scammed.
I was also charged from my CBA debit card $8.12 on 7th Aug as well. It seems to be primarily CBA customers
My CBA debit card was charged $8.16 on…
My CBA debit card was charged $8.16 on Saturday 7th August by Shudder 855-744-1217. Never Even heard of this service before!!!
I'm also someone who had an…
I'm also someone who had an unauthorised charged of $8.16. people who have had this can you advise of you are with CBA or another bank?
Unauthorised transaction
My CBA debit card was also charged $8.16. I called shudder, and they said that someone had subscribed with my debit card using an email address I never had. They removed the account and told me to contact my bank to reissue my cards and file a dispute.
Unauthorized transaction from account…
Unauthorized transaction from account to shudder today. Never heard of this dodgy scammers before. Had to cancel my credit card a few munted ago
I was also charged $8.16 today
I was also charged $8.16 in the last hour. This was an unauthorized charge. I never heard of Shudder until today. I am in Australia and Shudder is New York based. Looking at other recent reviews here, other Australians are experiencing unauthorized charges from Shudder. Very dodgy. I now have to chase up my credit card provider.
Fraud report to bank
Leas than one if I could have been charged $8.12 on a card in Australia had heard of them but no subscription reported to bank
Unauthorised transaction
Partner and I both charged $8.16. Reported to bank
Unauthorised transaction
Same here. Had an unauthorised transaction on my card $8.16.
Fraud
Fraud. Charged twice to my cc in Aus. Never heard of them before.
Reported to bank.
Fraudulent transaction from Shudder…
Fraudulent transaction from Shudder last night. I didn't even know what Shudder was. Seems suss that so many people from Australia, like me, have had these unauthorised transactions pop up recently
Fraud
The same as the others I just got billed for a service that I did not ask for or use.
Me too
I had the same experience as others on this site, an unauthorized charge by Shudder, which I'd never heard of, charged to my bank card in Australia. I called Shudder in New York and the guy I spoke with was quite helpful and cancelled the account, and I also spoke with my bank and ordered a new card. It's a complete pain in the ass, of course, having to set up new direct debits, but my sense is that criminals are somehow using Shudder as a front for their fraud network, and it's not necessarily the company's fault, though perhaps their security systems need tightening. I don't understand how it works, but it's definitely unpleasant.
Fraudulent charge
Shudder is either a fraud, or else it's being used as a test pilot by credit card thieves. If it's the latter, they need to implement better security...or maybe I need to start billing them for the time I have to spend fixing the results of THEIR lax security.
Last week I was charged $5.99 by "SHUDDER NY". Never having heard of "Shudder", I had to look it up: it was completely unknown to me and my family, which meant that my card had been compromised. This was most likely a test charge to see if the card was viable, before the thieves hit it with really big charges. I had to spend my own time canceling my card, getting a new one, and changing the number on some online accounts.
I sent a support ticket to "Shudder", and they basically said, "Sorry, take it up with your bank." If you're hit with a fraudulent charge, please send in a ticket anyway: maybe they'll take notice when they start seeing enough of these.
Had a charge on my Credit Card for…
Had a charge on my Credit Card for $8.71 for Shudder. Never heard of them, had to goggle them. Rung bank and had to cancel my CC due to fraud and get a new card. Thieves.
Shudder was good to use at first but…
Shudder was good to use at first but then they kept trying to charge me after the fact when I cancelled my account and my trial.
Fraud alert
Also had unauthorised fee taken from my business account. like others, had never heard of this service before. had to cancel and change bank cards n wait on hold for ages with the bank etc. Fraud alert!
An unauthorized payment was taken from…
An unauthorized payment was taken from my business account. I have never heard of this company called Shudder. From reading these reviews, they need to be charged with fraud and shut down!
FRAUD
FRAUD. Never heard of Shudder but somehow charged a subscription fee. Bank alert received showed the charges were linked to a Toll Free number in USA that is linked to Shudder website. Bank investigating
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