I made an error when booking tickets for myself and a friend. Although tickets should be non refundable or transferable, the agent worked with the theatre on my behalf and made the necessary changes... See more
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See what reviewers are saying
Overall good experience with the whole booking process. The only improvement would be that you have some flexibility to change your tickets e.g. within 24 hours and at least 7 days before show - just... See more
Made a genuine mistake in booking for the same day, different month. Rang immediately and was told usually it's no change or refund policy, but followed their instructions and thankfully managed to... See more
I would like to say thank you to the staffs - Cameron Lund and especially of Michelle Dunn. Because of their helps for my careless, my friend and I could watch the unforgettable show - The Phantom of... See more
Company details
Information provided by various external sources
Over 25 years selling West End Tickets Voted #1 for customer service Approved STAR member Up to 70% discount Secure online booking Live ticket availability
Contact info
Enterprise House, 1-2 Hatfields, , SE1 9PG, London
- +44(0) 20 3567 0620
- info@showsinlondon.co.uk
- www.showsinlondon.co.uk
4.6
Excellent
721 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy
I used theatre tokens over the phone and advised with seating when asked. pleasant and quick.
I was happy on arrival with seats.
23 March 2017
Unprompted review
booking theatre ticets
The service was terrible- inefficient unhelpful and discourteous
22 March 2017
Unprompted review
Would be more but??
Although prompt in sending tickets I was sent a email a few days later to say the tickets I received and paid for had been double booked ?
I was sent more tickets but this isn't good enough really if I didn't check the email and the other tickets got mislaid in the post myself and my husband could have turn't up on the day without a seat for us
14 March 2017
Unprompted review
Fantastic phone operator
Lady was very patient as I had Over 400 in vouchers to redeem
11 March 2017
Unprompted review
Very helpful
I accidentally booked and paid for a show on the wrong date. ShowsinLondon quickly responded to my request to amend the booking to another day and were happy to rebook without any kind of additional admin charge.
9 March 2017
Unprompted review
tickets for show
the lady was very helpful and the process was quick and easy.
8 March 2017
Unprompted review
Excellent customer service.
Very helpful on the phone , with finding eight seats etc. Quick delivery of tickets within a couple of days. Thank you.
6 March 2017
Unprompted review
first class service
Excellent service, very patient in dealing with theatre vouchers, particularly where the numbers weren't visible after rubbing off the foil. Great seats and thoroughly enjoyable show.
2 March 2017
Unprompted review
Excellent support
Easy to use service and excellent support from this site, would highly recommend.
28 February 2017
Unprompted review
The support was awesome!
We had book the wrong date. And they help us fast and in a very good way! And we got to see the musical we wanted!
24 February 2017
Unprompted review
First class
Really excellent service in every way. We had some theatre tokens to use and had tried several sites without any luck until this one.
The person that dealt with the booking could not have been more helpful and friendly.
Thoroughly recommend this site.
20 February 2017
Unprompted review
Great hèlp
HENNA was a great help to me when i was booking a 12 person booking for Triller.
She was so helpful
17 February 2017
Unprompted review
So far sogood
We had to change our tickets due to problems with getting to the r
Theatre on the day we had booked .
We are due to go in a couple of weeks I don' t. Expect any problems.
Thank you for your help.
MRS JOYCE SCOTT
14 February 2017
Unprompted review
Great service
Easy experience very helpful sales lady who made the whole process very simple
7 February 2017
Unprompted review
Changing times
I accidentally booked the wrong time and they were very accommodating when changing.
4 February 2017
Unprompted review
So helpful
Booked my tickets over the phone. The person I spoke to was really friendly and helpful. Got me the seats I wanted. Prices are very competitive
3 February 2017
Unprompted review
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