ShorelineOBX Rentals Reviews 

280
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I would give it a zero but that isn’t an option I paid 4000$ for a week at a cottage listed under oceanfront.The house is nice but there is no ocean anywhere that is accessible for many miles there is... See more

Rated 1 out of 5 stars

The worst ever company to deal with. They double booked the house we rented months earlier and promptly cancelled our reservation 6 weeks before our vacation. The owner, Ken, his wife, Laura lied re... See more

Rated 1 out of 5 stars

We had a daily insurgence of ants all over the counters in the kitchen, the couches and chair cushions were stained and dirty, the air vents and curtains looked like they hadn't been cleaned in years.... See more

Company replied

Rated 1 out of 5 stars

I wrote a review already. Our experience with Shoreline OBX rentals itself was great. Our experience with the house itself was not so great, The house itself had the perfect space for our family... See more

Company replied

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1.1

Bad

TrustScore 1 out of 5

280 reviews

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1.1

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(280)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

We really enjoyed our time here

We really enjoyed our time here. It was great that it came fully stocked with everything you need to cook whatever you want. Loved the shower in the mastersuite!

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Kathy: Thank you for taking the time to post a review. Daybreak is a beautiful newly remodeled home. I agree the master bedroom shower is gorgeous. Love the distance to the beach just 135 feet. So easy to manage.... Please come back

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Had a great time

Had a great time, the house is perfect for us!

5 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Jean: Glad this home worked for you. Please come back.

All the best from the beach, Leigh

Rated 5 out of 5 stars

Awesome

Our house was awesome and they facilitated our rental beautifully!

4 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Keri: I have to agree Lemon Cooler is awesome! Hope to see you back soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Great to work with

Appreciated the reminder emails and the fast responses to questions. They were very easy to work with and very helpful.

3 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

MC: Glad the reminders worked for you and thank you for letting us know. It's always helpful to know what is and is not working for our guest. We hope you will be back to relax soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

The place was exactly what your…

The place was exactly what your representative said. it was clean close to the beach. We could not have asked for a better place to stay. Would highly recommend this house. Thank you shoreline OBX rentals.

31 August 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Thank you, Tammy! It was our pleasure and we hope to see you again soon!

Sincerely,
ShorelineOBX

Rated 4 out of 5 stars

Stay was an enjoyable experience

Stay was an enjoyable experience. Location close to beach access and community pool and facilities. Overall, the layout and house furnishings were nice and generally clean.
However, house is in need of a few weeks of basic maintenance. Cabinet knobs loose, cabinet doors doors not aligned, door knobs loose, light bulbs needing replacement, no hose on outdoor faucet, upper deck does not drain off, outdoor furniture and railings need fixing, some kitchen equipment filthy or needing replacement, batteries missing from remote controls, etc.

29 August 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Hi Michele, Thanks for taking the time to leave a review.....We are glad you enjoyed your stay! We appreciate you passing this info on and we have shared with our maintenance team and the owner so said items can be addressed. We hope you will join us again next year!

Sincerely,
ShorelineOBX

Rated 5 out of 5 stars

Your office proved very hard to find…

Your office proved very hard to find for someone not familiar with the area around the bridge, which caused us about an hour when we went past the right turn coming from the south and wound up having to go over the bridge, turn around and get stuck in the Saturday OBX traffic we were trying to avoid, or at least trying to lessen the impact from it.Then the directions were much clearer coming from the north. . Better directions for the south access--that Chevy dealer across from the turn is only visible when you are right in front of it or coming from the north! Other than that your service was impeccable and friendly!

28 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Janet: We are sorry you had an issue with finding our office. We will address this issue. Glad your vacation turned out nice. Hope you will come back to stay with us.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Everything was as they promised

Everything was as they promised. It was pleasure working with with them. I would rent thru them again.

27 August 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Tamela: It's nice to see our team was able to meet your expectation's . Hope your planning to visit with Shoreline again.

All the best from the beach,
Shoreline OBX

Rated 4 out of 5 stars

The office staff wash helpful and…

The office staff wash helpful and friendly and the house was great! I wish we had known that the dune was so high - we couldn’t see the ocean even from the top floor in an oceanfront house

27 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Diane: We are glad you enjoyed your vacation. We have had to update a lot of our homes view photos due to the shift in the dunes. Thank you for letting us know. Please come back soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Gorgeous home

The home was beautiful, the view from the living room was absolutely gorgeous, just wished it had some type of “lift” to get groceries to the top floor. Our family had a wonderful time in your home

27 August 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Judy: Glad to hear you were able to make memories with your family. The reverse floor plans in beach homes will definitely give you a work out. We are here to assist you in your next stay, we have homes with lifts and elevators. Please call us.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Wonderful rental

Wonderful rental, wonderful experience

27 August 2019
Unprompted review
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Reply from ShorelineOBX Rentals

Nickolas: Glad to hear you enjoyed staying at Beach Jem. Please come back.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Shoreline OBX was excellent

Shoreline OBX was excellent. They responded quickly to all my inquiries, Maintenance responded quickly when we needed more linens and they responded quickly after we left. Excellent service.
Check-In could be handled a bit better however. All other agency's we've rented from have e-mail instructions for arrival entry into the homes. Homes are secured by electronic keyless entry so there is no reason to stop at an office.Everything is done via e-mail. For some reason, Shoreline OBX makes their guests stop at their office first. No reason for that. Send e-mails out at 4PM with entry instructions & keep the traffic flowing. Other than that, the service was perfect.

27 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Gaudilady: Thank you taking the time to review. We like to have a chance to meet our guest and if the home is ready we have the ability to give our guest early entry. Also, it's nice to have a break from the traffic with a clean and welcoming rest room. We would love to have you stay with us again.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

While the home I stayed in was…

While the home I stayed in was disappointing, the staff at Shoreline provided stellar service, from a quick, efficient check in to an expedient resolution/ follow up to some issues with the rental.

27 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for leaving a review Tina! It was our pleasure to assist you, and hopefully we can assist you in selecting a great vacation home for next year.

Sincerely,
ShorelineOBX

Rated 5 out of 5 stars

Our experience was great

Our experience was great. Shoreline was quick to respond and the process was seamless. I would recommend.

26 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Susan: Thank you for your kind words. Glad you had a nice visit to the Outer Banks. Please come back soon.

All the best from the beach,
Shoreline OBX

Rated 3 out of 5 stars

House needs to be updated

House needs to be updated. For the money I expected more. We couldn’t even get the cable to work right. We will not be returning.

25 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

We are so sorry to hear that! Many enjoy this home..... We hope you were able to make some wonderful memories during your stay.

Sincerely,
ShorelineOBX

Rated 4 out of 5 stars

Great people skills

Shoreline was responsive to my questions each time and didn’t rush me. The rental package and checkout package were organized and easy to understand and follow.

Would love to see a discount for returning customers.

22 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for leaving a review Donald! We strive to make every guest experience a great one, and enjoy getting to know our guests...... Please be sure to ask when making your next reservation if any repeat renter discounts might apply/be available.

Many thanks,
ShorelineOBX

Rated 5 out of 5 stars

Good experience

Good experience! Home mostly clean, some items provided, amazing pool, close to the beach.

22 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

April: Nice to hear you enjoyed your stay. Please come back and enjoy the pool.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Helpful staff

Helpful staff, honest description of house, great service. The welcome bag was a pleasant surprise!

21 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Christine: Glad you enjoyed the Welcome bag! We try to give our guest a good start to their vacation. We look forward to having you as our guest in the future.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

A Positive Experience Indeed

The folks at Shoreline OBX were always super friendly and helpful when I had questions prior to my arrival. Upon arrival, I was greeted with a welcoming smile which started our OBX adventure on a positive note.

21 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Jessica: Glad your trip to the Outer Banks was a success. Thank you for the kind words, our team works hard to be the best we can be. Please stay with us again.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

The best rental company we have ever…

The best rental company we have ever used. Your attention to detail and your employees were all amazing. Can't say enough good things!

20 August 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

What a compliment, THANK YOU Michelle! It was truly our pleasure......
We hope you will join us again!

Sincerely,
ShorelineOBX

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