ShorelineOBX Rentals Reviews 

280
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I would give it a zero but that isn’t an option I paid 4000$ for a week at a cottage listed under oceanfront.The house is nice but there is no ocean anywhere that is accessible for many miles there is... See more

Rated 1 out of 5 stars

The worst ever company to deal with. They double booked the house we rented months earlier and promptly cancelled our reservation 6 weeks before our vacation. The owner, Ken, his wife, Laura lied re... See more

Rated 1 out of 5 stars

We had a daily insurgence of ants all over the counters in the kitchen, the couches and chair cushions were stained and dirty, the air vents and curtains looked like they hadn't been cleaned in years.... See more

Company replied

Rated 1 out of 5 stars

I wrote a review already. Our experience with Shoreline OBX rentals itself was great. Our experience with the house itself was not so great, The house itself had the perfect space for our family... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(280)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff was very attentive and…

The staff was very attentive and pleasant. They addressed our every need and concern. Their professionalism made our vacation the best yet Thank you Shoreline!

2 October 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Jeffrey: Thank you for taking the time of write the wonderful review. Please come to stay with Shoreline again soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

944 Whalehead, Corolla

Although we didn’t get into our house until Monday afternoon, the delay was due to Hurricane Dorian and then 5” of rain fell that Monday morning. Mother Nature rules!
The unit was very comfortable and the kitchen was very well equipped.

25 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Cathy: It's so nice to see you enjoyed your stay. Please come back again.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Great rental agency!

The staff is very responsive, and very helpful and truly just nice people. I've rented from them for years and find this to be consistently so.

24 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Michelle: Thank you for being a repeat renter. Please come back soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Great place

Great place. The girls took great care of us.

24 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Matt: Thank you for the review. Please come stay with Shoreline again.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

I've been renting through Shoreline for…

I've been renting through Shoreline for over 10 years. They consistently provide great service.
Tim - Alexandria

23 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

We are always here and happy to serve, THANK YOU for your continued loyalty Tim!

We look forward to assisting you for many years to come!

Sincerely,
ShorelineOBX

Rated 4 out of 5 stars

Beautiful house and location

My 13 year old daughter chose this house and we were all excited for the family and friends vacation.

While the weather was not as great as we would have liked the house has a great pool, hot tub and fully loaded with all your cooking needs.

We did have a few hiccups, but life is not perfect; however, the owner and management company were responsive and made things right.

We are appreciative of our week in this home and look forward to another stay in the coming years.

18 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for leaving a review Linda! We are glad you enjoyed your stay and welcome you back anytime! Thanks for your understanding and cooperation as we worked through any issues. You are right! Life is not perfect, but it is all in what you make of it :)

Hope to see you soon!

Your friends at ShorelineOBX

Rated 1 out of 5 stars

I wrote a review already

I wrote a review already. Our experience with Shoreline OBX rentals itself was great. Our experience with the house itself was not so great,
The house itself had the perfect space for our family. However, there was mold on one of the shower curtains, there was a missing smoke detector, there were spiders all over the outside of the house. We found bugs (roaches) inside the house. There were other issues that I outlined in my initial review to numerous to mention The house needed a some TLC, The location was perfect.

18 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Hi Rose, please know we strive to make every experience a great one and wish you would have brought the items mentioned to our attention during your stay. As requested at check-in and on our home info sheets, we ask that guests notify us immediately of any concerns so we can promptly address/resolve. In the future please do not hesitate to contact us immediately so we can take action to ensure you enjoy your stay.

Sincerely,
ShorelineOBX

Rated 5 out of 5 stars

What a great vacation

What a great vacation. House was fabulous and very spacious. Kitchen very well stocked with pots, pans, and utensils.
Had a few minor things wrongs when checked into the house, emailed maintenance and they were on it.
Shoreline reality did a great job from the first phone call to reserve the house, till we checked in at the office.
Highly recommended them. We have already booked again for next year.

17 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Kenneth: Thank you for taking the time to post a review. We are happy you enjoyed your stay and glad your booking for next year.

All the Best From Beach,
Shoreline OBX

Rated 4 out of 5 stars

Very satisfied with the rental agency

Very satisfied with the rental agency. They were all polite and friendly. House was okay just needed some updating and had some issues with one toilet on the 2nd floor and septic needed to be emptied. We did notify the agency but were evacuated due to the storm and not sure if the issues were addressed.

17 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Crystal: Glad you enjoyed your vacation. Please let me know when your planning your next trip and I will be glad to assist you. The home had a new septic and drain field update. Hope to see you back soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Excellent Company

Great to deal with! Excellent customer service! Very helpful during and after the evacuation for the hurricane.

17 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Panice: It was a pleasure to have you as a guest. Please come back again.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Gorgeous rental! Super nice agency!

The house was spectacular. The club was awesome and Shoreline OBX staff, every one of them, were super nice and accommodating!

16 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

AP: Thank you for posting such a wonderful review. We love our guest.... Come back soon

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

Everything was great!

Everything was great!
Shoreline OBX took care of everything.

11 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Sandi: We are so happy you enjoyed your stay. Vacation should be a time to relax and renew. Come back soon.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

The house is as beautiful and well…

The house is as beautiful and well equipped room used the 4x4 beach access since we had someone in or group that couldn’t walk far. The steps to the beach was to much to handle. It was easier to get our group loaded up on a truck instead of carrying all our stuff to the beach. The two refrigerator was a plus. Big size on both floors. It was nice and close to the grocery stores and for bike rides.

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Shelia: Sounds like you had a wonderful time with your family and friends. We never get tired of the open beach's and beauty of the Outer Banks. Thank you for choosing Shoreline OBX.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

We had an amazing vacation at Mad…

We had an amazing vacation at Mad Mac's! The house and property were perfect for the 10 of us. It was clean and comfortable and are planning on returning next summer. Would recommend this property!!

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for sharing Margaret! Glad you had an amazing time.......we look forward to hosting you again next year for another fabulous vacation at Mad Mac's.

Sincerely,
ShorelineOBX

Rated 1 out of 5 stars

We had a daily insurgence of ants all…

We had a daily insurgence of ants all over the counters in the kitchen, the couches and chair cushions were stained and dirty, the air vents and curtains looked like they hadn't been cleaned in years. The shower doors were rusted and broken and almost every ceiling in the house needing patching and paint. I have pictures of all to share if needed. NOT the vacation house experience we were hoping for and I do not recommend a stay in DUCK 6- Here at Lastt!!!.

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Hi Kim, we are sorry you did not enjoy your stay at DUCK-6. We strive to make for great vacation experiences and would be happy to help you find the perfect home for your next trip. Please know we are always here and happy to assist with any issues.

Sincerely,
ShorelineOBX

Rated 5 out of 5 stars

The house was beautiful and within 1500…

The house was beautiful and within 1500 feet or less to the beach.
The hot tub was the best. We had a great week.

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Cheryl: Thank you for sharing your experience with us and I'm glad you have a beautiful week. The summer was very pleasant the past season. Please come back.

All the best from the beach,
Shoreline OBX

Rated 5 out of 5 stars

The rental process was extremely smooth…

The rental process was extremely smooth and I liked how I received email updates at every step of the way. The home we rented was beautiful and had everything we needed for a great family getaway. We had one mechanical issue that was resolved very quickly. I will definitely use ShorelineOBX again!

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Rebecca: Nice to hear our process worked for you. We like to meet our guest and offer a rest before you head to your home. Family vacation memories last a life time. Thank you for choosing Shoreline OBX.

All the best from the beach,
Shoreline OBX

Rated 4 out of 5 stars

ShorelineOBX rentals was easy to work…

ShorelineOBX rentals was easy to work with and our beach rental was well managed. One suggestion: Consider an alternative check-in process for houses in the northern outer banks. When people are heading to Duck or Corolla they do not want to go south to Kitty Hawk first to check in and pick up the welcome package, especially since most houses have keyless entry now. On a saturday that could add hours to a drive to the beach. But all in all we were very happy with our beach rental through ShorelineOBX.

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Thanks for sharing Adam! We will certainly take that into consideration, and are willing to be flexible with check-in alternatives as needed.

Sincerely,
ShorelineOBX

Rated 5 out of 5 stars

Nice easy process and great vacation.

10 September 2019
Unprompted review
ShorelineOBX Rentals logo

Reply from ShorelineOBX Rentals

Sean: Nice to hear your vacation was a success! That's our goal. Please stay with us again.

All the best from the beach,
Shoreline OBX

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look