I have been waiting for a refund of £86 for nearly two months. They deny messages saying I will get my refund on cancelled item. Now nothing no replies to emails or Whatapp. I still waiting please re... See more
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The best service ever Mr Kumar kept me upto date I ordered 3 items and just over 3 weeks I had them and it was top quality exactly like the photo. This company is exceptional at what they do, service... See more
Apart from receiving the dress a bit late , the product was good with good material as mentioned but the colour shade was slightly variying (lighter than) than the original displayed in the website .... See more
Initially I was disappointed, I’d placed my order back in middle of May and until early June, heard nothing. I contacted them via email, initially no response but they did respond upon a second email.... See more
Company details
Written by the company
Buy online Indian dresses, saree, salwar kameez, anarkali suits, churidar suits, lehenga choli and kurti at attractive prices from Shopkund.
Contact info
Kemp House, 152-160 City Road, EC1V 2NX, London, United Kingdom
- +44 (0) 203 951 0306
- info@shopkund.com
- www.shopkund.co.uk
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Unprofessional - Do not recommend at all
Based on my experience, they seem very unprofessional, I do not recommend at all. Paid 60$ 4 months ago and never received the saree. They just steal from people.
I’m a South Indian living in France and I ordered an unstitched saree for my sister’s wedding two month ago and I still haven’t received it yet.
The delay was supposed to be 2 weeks max.
I sent several e-mails asking for information about my order status and for them to please deliver it as soon as possible.
One month and a half later they said the saree is out of stock and that I should pick another one.
There weren't any other South Indian cotton sarees that caught my eye so I asked for a refund (saree + shipping) and they haven't answered me since.
I wanted to receive it at least one month after I ordered it in order to stich it myself but I guess I’ll just have to borrow one of my mom’s sarees for the wedding.
Such a waste of time and money.
Great Product/Customer Service
Great customer service, they respond very quickly! My order came exactly like the image shown. Will be buying from them again! 😊
It’s just amazing
Very good service
Very good service! They reply very quickly. Even if the delivery was late, in general I am very satisfied.
Quick delivery and trouble free…
Quick delivery and trouble free service. Much appreciated. Highly recommend. 😍
Best service with on time delivery
They are best with great service and on time delivery. You guys rock!!
Disappointing Experience Through and Through
Ordered dress thinking it's from UK.
Asked before ordering can they deliver for a certain date as I'm getting married - they confirmed they can.
Requested custom stitching - they confirmed this is possible and to put my measurements on the order box.
Followed their instructions and made payment.
The day before the event I receive a text my parcel is being shipped from New Delhi. I get on the phone and online chat and am reassured many times it will arrive on time. Next I am faced with an import duty which they agree to pay. DHL tell me they had made payment but it would take 10 working days to clear. After reasoning with them and explaining that the day was my wedding day we are able to arrange collection of the parcel only to find the dress is not customised and did not fit. Disappointed to say the least I contacted them again requesting a refund. They agreed to a refund but after a month there was no refund. I emailed again and used the online chat facilities with little progress. Luckily I paid with PayPal and had all the online chats/emails to hand to provide to PayPal resolution centre. I was able to get a refund but took a lot of effort on my part. They actually stopped answering my calls and replying to my emails near the end.
I see a few reviews on here from a JKar initials. I'm very skeptical of this review since it is the same one on trust pilot and Google reviews.
Having read about my experience I'll let you make up your own mind about them but I won't be using nor recommending them to anyone of my friends and family. PS. I borrowed a beautiful saree from my sister in law and got married in that on the day.
FRAUD
FRAUD! I have bought a suit from shopkund which as promised quality was not good and after purchase I have received parcel from INDIA. I ORDERED SUIT IN UK RECIEVED FROM INDIA. LAST WEEK DHL CHARGE ME TAX £24.50. THAT SUPPOSE TO BE PAY BY THEM. NOT RECOMMENDED.
It was first time I ordered From…
It was first time I ordered From Shopkund. Good Quality Material & Excellent Service.
It's very good brand .... I love it!!
First time ordering and delivery was fast and love the dress I ordered ... can’t wait to wear it for my birthday or Eid (For my Girlfriend)
Excellent service for customized dress as well. Keep it up!
Dress: Excellent
Delivery: Outstanding
Support: Great
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