Sherborne Reviews 

261
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

On behalf of Sunningdale Village Hall, I'd like to say a really big thank you to Sherborne / Timber Windows. We're absolutely delighted with the service we received from start to finish and really app... See more

Rated 5 out of 5 stars

We had our conservatory installed eighteen months ago and were impressed at all stages from ordering through to building work and installation. Yesterday was a service visit to realign the external Fr... See more

Rated 5 out of 5 stars

Supporting the community - Thank you! The team were able to equip our new vocational skills workshop with bi-fold doors at a significantly reduced price. These doors have made a huge difference, mak... See more

Rated 5 out of 5 stars

Excellent service from beginning to end Our new conservatory has been built to a high standard and we would recommend Sherborne

Company details

  1. Glazier
  2. Door Shop

About Sherborne

Information provided by various external sources

The dedication to customer care underpins everything about Sherborne.

This has seen the company grow organically to become a substantial award-winning organisation offering a diverse range of services.

Sherborne believe in the traditional values of courtesy, honesty and integrity by providing unbiased information to all its clients. Making sure that the right products chosen; perfectly provide the solution they are looking for.

View our range of Design & Installation Services:

Windows

Doors

Glazed Extensions


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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4.8

All reviews

(261)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Process throughout has been great. What started as a conservatory became an extension, planning and permissions all sorted without fuss. Communication excellent, all queries handled quickly and professionally by all involved.

12 February 2017
Unprompted review
Rated 5 out of 5 stars

New consertatory

We chose Sherborne on the basis of a recommendation from friends and were not disappointed. The workmanship has been first class, with everything being completed in time and within budget!

A great feat of project management...

3 February 2017
Unprompted review
Rated 5 out of 5 stars

Very competent and professional team producing high quality work.

Work force worked effectively, professionally, tidily and kept to agreed schedules. Communication with Operations Director was open, effective and ensured high quality standards leading to excellent outcomes.
All work was completed to exceptionally high standards - I would not hesitate to recommend this company to others.

28 January 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Conservatory Installation

From start to finish we have been delighted with the work carried out to our home. From the design process, to foundations, to the final clean, every individual has been curtious, hardworking and professional. Every query was answered promptly by email and any issues dealt with quickly. The Evolution Windows look wonderful and the Livinroom roof is a clever concept. The result is a stunning, light-filled addition to our home. We cannot recommend Sherborne enough. The team is fantastic, the quality of the work is of a high standard and we have additional space at our property which we are very proud of and enables us to enjoy our garden even on the coldest of days. Thank you.

5 December 2016
Unprompted review
Rated 4 out of 5 stars

Livin Room, Dining Room Conversion and Utility Room Extension

Professional build project and great team of people. Despite problems along the way they were always rectified and the customer service was second to none. Would definitely recommend Sherborne as they have quality products, and a dedicated team of people who go the extra mile to ensure customers are happy. They continue to standby their work providing great after care service.

7 November 2016
Unprompted review
Rated 5 out of 5 stars

My new conservatory

Polite and very efficient, I have nothing but praise for everyone from Sherborne who had a part in building my new conservatory, also those who didn't work on site but to whom I spoke to on the telephone. Excellent I say, quite excellent, thank you very much, I love it.

17 October 2016
Unprompted review
Rated 5 out of 5 stars

New Back Door Supply and Fitting

I could not fault Sherborne for their customer service throughout the project. Paid careful attention to all my specific requirements and delivered the design and style that I wanted at a reasonable and fair price. All staff were attentive and listened to what I wanted. The final product cannot be faulted.

11 October 2016
Unprompted review
Rated 5 out of 5 stars

A most satisfactory experience

I was impressed by the amount of information made available to us prior tp the installation, and we were kept up to date with the progress of manufacture, The technicians who came to install the window were prompt, courteous and efficient and they left a clean and tidy workspace..Sherborne offer a top class service.

7 October 2016
Unprompted review
Rated 5 out of 5 stars

Atrium Roof for church

We have been very impressed with Sherborne Windows right from quoting for the work through to completion. The team were professional, friendly and thorough and we couldn't ask for more than that! We would highly recommend them.

7 October 2016
Unprompted review
Rated 5 out of 5 stars

Sherborne Windows

I had several quotations on the replacement of my doors and windows and after careful consideration decided that Sherborne were the company I should instruct. From the moment I made that decision I couldn't have been happier, they were courteous, efficient and conscientious from the outset.
The product is second to none and the customer service is exceptional, the fitters turned up when they said they would and went way above the normal customer service expectations, even working on the weekend to complete some tasks that were above and beyond the original brief. We were fortunate enough to be looked after by Jamie who could not have been more efficient, please take my word for it, if you are considering having windows,doors,conservatories or anything related to the services Sherborne offer done and you want a company who care about the finished product and customer service don't hesitate to instruct them. This is the first review I have ever felt compelled to write but the service has been so good I felt it was important to let people know, thank you Sherborne for a brilliant job brilliantly done!!

1 October 2016
Unprompted review
Rated 5 out of 5 stars

Our new conservatory

We have used Sherborne for many years and always received 100 per cent satisfaction. We have just had a new conservatory fitted, on the first morning Steve and Lee turned up on time and started to take the old one down. On day two they started to dig up the old base and lay a new one they also did the brick wall over the next few days (very clean and tidy workers). The next men did the framework and glass in two days (even worked in the rain to stay on time). Next came the electrician who ran in all the cables. Then came the plasterer to plaster the wall (very clean). Then the floor layer again very clean. Last of all was the floor tiler who like the rest did an excellent job. I would recommend Sherborne to anybody. I would just like to say to Chris, Andy and Nick your staff are a credit to your company. Thank you for such a good job.

Vince and Joan Welland

26 September 2016
Unprompted review
Rated 4 out of 5 stars

Windows fitting

The Windows and the fitting were very good, no complaints whatsoever. However, I found the accounts department at Sherborne confusing and difficult to use. I may well be a little dim, but I could not understand their invoices at any point and needed to telephone to confirm if I had paid enough or not. To this day I still find it all very confusing. Sherborne will not see this because they know what is going on, then the world will.... Not true, however, I will repeat , the Windows and the fitting were spot on.

21 September 2016
Unprompted review
Rated 5 out of 5 stars

Smooth installation start to finish

The whole process from sales to final sign-off was stress-free and we are extremely happy with the result. The scheduled work was always carried out when stated, all the workers always arrived on time and left having cleared up behind them. They were all polite and kept us informed as to what they were working on. If there were to be any delays, we were informed in plenty of time. The final clean-up team were also great. This has probably been our biggest project/expense to date on our house, so we were cautious when trying to find the right people for the project. We are glad we chose Sherborne, especially when design and planning matter.

10 September 2016
Unprompted review
Rated 4 out of 5 stars

New front door

We received a very quick and friendly service. The door was fitted to a good standard and the fitters tidied up nicely as well!!

10 September 2016
Unprompted review
Rated 5 out of 5 stars

Conservatory refurbishment

Having moved into a beautiful old house the major weakness was the state of a worn out conservatory. The previous owner had planning permission for an orangery which looked rather dull. Claire Portman came out on site and gave me some first-rate advice on ways forward. A visit to the showroom proved really useful in sparking off ideas.

From inside the new soffits house a bank of discreet down lights which gives every impression of the room being an orangery. From the outside the building has every aspect of a conservatory but with additional sympathetic styling of brick and local stone to respect the design of the house. For me it is a win-win situation in that I now have both a stunning conservatory and orangery.

The installation team were highly professional and a pleasure to have on site; the follow-up quality control visit was just one aspect of a very professional approach to the whole installation.

I couldn't be more pleased.

4 August 2016
Unprompted review

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