Sherborne Reviews 251

Supporting the community - Thank you!
The team were able to equip our new vocational skills workshop with bi-fold doors at a significantly reduced price. These doors have made a huge difference, making our classroom a really inviting and engaging space. The team were great to work with and did a fantastic job fitting the windows, we cannot rate them highly enough and we would definitely recommend them. Thank you from all the team SATRO.

We highly recommend this company. We ordered aluminium windows, balcony doors, and a front door as part of a large house renovation, and we are extremely pleased with both the quality of the products and the final result.

From start to finish, the service has been excellent—professional, responsive, and well-organised. The installation team carried out the work to a very high standard, demonstrating great attention to detail and care throughout.

What truly sets this company apart is their outstanding aftercare. Nothing is ever too much trouble, and they are always willing to help promptly and efficiently.

Overall, a fantastic experience and a company we would not hesitate to recommend.

Excellent and highly professional service from start to end, with superb trades and fitters.

From start to finish, the whole process went really well. This friendly, local company were efficient, considerate, tidied up and installed my lovely new front door and 2 windows within a few hours. They went above and beyond by installing my new front door bell too. The 3in1 oil gift was a nice touch too. Well done Sherborne - I will definitely be using you again.

3rd time that I used Sherborne windows.

Sales side affirmative and efficient.
Installation team was outstanding.!

Overall a very happy customer and would highly recommend

Excellent service from Sherborne again; they are slightly more expensive than other suppliers and worth every penny. Excellent workmen, very attractive and robust products and a good after sales service; I have arthritis and they made the effort to ensure I had a door opening mechanism to make life easy! Jeremy was very quick to respond and come up with a solution. All the staff, Megan, Jackie and Jeremy are very good at their jobs and great to deal with...

Excellent skilled fitters. Tidy clean fit . . arrived at 8am. No complaints.

Over 20 years ago Sherborne built and fitted our conservatory and to this day it remains such an asset. Their workmanship and quality was superb and is looking just as good as it was when installed. I recently contacted them on another project and were so helpful and have no hesitation in recommending this company

Jason went above and beyond to help me this morning.....not windows related but helping me retrieve my phone! After finding it on the train he tracked me down and helped get it back ASAP. Top bloke, thank you!

We bought a new front door from Sherborne recently, and couldn’t be happier. It wasn’t cheap but you definitely get what you pay for; it’s beautifully made, so solid, secure and looks gorgeous. The fitters were polite and professional too. Would highly recommend.

I appreciated the meticulous measuring and the quality of the workmanship when the door was in stalled. Swift service and immaculate clearing up.

A great company to deal with. Very professional and efficient from the sales team to installation, and the front door looks brilliant. We'd definitely recommend Sherborne.

All of our windows and outside doors were replaced by Sherborne, after a house fire, with Evolution UPVC windows and European Redwood doors (from TIMBER Windows Company. Their surveyor Troy did a really excellent job and so did the window fitters. These white, wood grain effect windows are virtually indistinguishable from the wooden doors and look great. Price was competitive with other companies providing similar products. I highly recommend this company if you are looking for a quality product and a quality service.

Sherborne are a pleasure to deal with. They communicate quickly and clearly and were able to help us chose our perfect door. The installation team are fantastic and the quality of the work is exceptional. Thank you!

Sherborne constructed a partially glazed extension to my house. The project was very well managed with experienced tradesmen overseeing all elements of the construction. Everybody working on the project was extremely pleasant and courteous which made the experience very positive and a special thank you to Stuart on the groundworks team and Andy for managing the whole project. Whenever any issues arose, Sherborne were keen to come up with solutions and quickly made corrections when necessary showing customer satisfaction is very important to them. An excellent company.

Great service, super craftsmanship and very well installed.
Sherborne were recommended by friends and we’re very grateful!

Great experience from start to finish. Every member of the Sherborne team are professional and helpful. Would highly recommend.

We’ve had two encounters with Sherbourne - installation of an extension 4yrs ago - which has been perfect since and a recent urgent repair after a break in. Both times communication has been outstanding… workmanship fantastic and the team on site have all been lovely! Highly recommend!!!
The team in the office have shown efficiency, been informative and been absolutely lovely and supportive over the phone throughout the trauma of a break in…
The gentleman who came the morning after our break in were also excellent assessing the damage and boarding the bifold door in the interim as well as being super kind and lovely.
And finally the day of installation and completion - attention to detail - on point! Meticulously addressed the finer details and repairs - on our bifold doors which now look brand new again!
So grateful and thankful to all your team, cannot recommend enough and would happy use your services again and again.

Great service and top quality would never go anywhere else

Requesting service visits from Sherborne has always been problematic- its difficult to get in contact with them, then it takes even longer for a scheduled service visit. This year the “service” has deteriorated further.
In June the rain sensor failed, so the roof vents remained open during rain. Also the interior window boards had swollen up (again, as previous service visits had not cured the fault) as a result of water ingress. A whole month later a service visit confirmed the defects. Two months after that, and after a few phone calls and emails, in September the gutter was replaced to prevent further water ingress. No action was taken in replacing the rain sensor or the damaged window boards.
Since then many calls have been made to Sherborne. On the few occasions when the call has been actually answered, there has been no follow up. Similarly voice mails have been ignored.
So in November, five months after the first contact there are still outstanding issues, but as I cannot contact the service department, I do not know why.
A quote from the web site:
“They work hard to maintain their highly respected reputation for delivering excellent customer care”
simply does not ring true with me