We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Sheinman Opticians
Hi,
Thank you for leaving us a 5* review. We’re pleased you felt well looked after throughout and afterwards.
Best regards,
Sheinman Opticians
Professional
Professional, efficient and courteous. Always a wide selection of new frames available. Highly recommend.
15 April 2026
Reply from Sheinman Opticians
Hi Keith,
Thank you for your kind feedback and recommendation. We’re pleased you value the professionalism of the team and our wide selection of frames.
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
Good
Sheinman Opticians provide a friendly and warm welcome and provide excellent service providing adjustments to glasses and prescription to ensure comfort and ease of sight.
On each occasion I have found their staff to be caring and to be well versed in how to meet my needs.
15 April 2026
Reply from Sheinman Opticians
Hi Tony,
Thank you for your detailed feedback. We really appreciate you taking the time to leave us a review. We’re so pleased you felt welcomed and well supported, and that we could ensure your glasses are comfortable and suited to your needs.
Best regards,
Sheinman Opticians
Very professional and efficient…
Very professional and efficient service. A wide range of frames and a personalised service to meet your needs.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for taking the time to leave us a review and for leaving such kind comments. We’re glad you appreciated the wide range of frames and our personalised approach.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
I was seen quickly and the assistant…
I was seen quickly and the assistant was very professional.
10 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your feedback. We’re pleased you were seen promptly and received professional service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi,
Thank you for your kind words. We’re so pleased you found the team welcoming, professional and helpful.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Easy to book
Easy to book, helpful pleasant staff, good communication re collection of glasses
15 April 2026
Reply from Sheinman Opticians
Hi J T,
Thank you for your feedback. We’re glad you found the process easy and the team helpful and communicative throughout.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reception staff are always pleasant and…
Reception staff are always pleasant and very helpful and accommodating. The premises are very welcoming and attractively presented. All the staff are very professional . I would not consider letting any other company look after the health of my eyes.
5 March 2026
Reply from Sheinman Opticians
Hi Linda,
Thank you for your wonderful feedback. We’re so pleased you feel welcomed and well looked after by the team—it really means a lot that you trust us with your eye care.
We look forward to seeing you again soon for any of your eyecare needs.
Best regards,
Sheinman Opticians
All the staff from reception to the…
All the staff from reception to the people that fit your glasses are very professional, look smart and are lovely. Linda is exceptional.
15 April 2026
Reply from Sheinman Opticians
Hi Lynda,
Thank you for your lovely comments. We’re pleased you found the whole team professional and welcoming—we’ll be sure to pass your kind words on to Lynda.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Superb Customer Service
Pleasant Professional Staff who are always welcoming and knowledgeable.
Always a pleasant experience.
15 April 2026
Reply from Sheinman Opticians
Hi Maureen,
Thank you for your kind feedback. We’re so pleased you consistently have a welcoming and positive experience with us.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Cynthia,
Thank you for leaving us a 5* review —we’re really pleased you had a great experience.
Best regards,
Sheinman Opticians
Efficient friendly professional service.
15 April 2026
Reply from Sheinman Opticians
Hi Jane,
We really appreciate you taking the time to leave us a review. Thank you for your kind comments—we’re glad you found the service efficient, friendly and professional.
Best regards,
Sheinman Opticians
As usual Sheinmans were very helpful in…
As usual Sheinmans were very helpful in choosing two pairs of new glasses one for me and one for my husband. Plenty of choice and good service. Thank you.
10 April 2026
Reply from Sheinman Opticians
Hi Susan,
Thank you for your feedback. We’re so pleased we could help you both find the right glasses and that you were happy with the choice and service.
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Kathryn,
Thank you for taking the time to leave us a review. We really appreciate your kind words and recommendation—it’s always appreciated.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Special experience
It was a special experience was treated like a lady nothing was to much trouble.
I can't remember the lady who look after me but she was fabulous and so was the optician.
20 March 2026
Reply from Sheinman Opticians
Hi Mrs Moynihan,
Thank you for your lovely comments. We’re so pleased you felt well looked after and had such a positive experience with the team.
Best regards,
Sheinman Opticians
Outstanding and attentive service
17 March 2026
Unprompted review
Reply from Sheinman Opticians
Hi Jace,
Thank you for your feedback and 5* rating. We’re delighted you found the service outstanding and attentive.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Spot on staff first class
20 March 2026
Reply from Sheinman Opticians
Hi Michael,
Thank you for your 5* rating and kind words—we’re glad the team made such a great impression.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Great customer care and service
Great customer care and service! Everybody is professional, caring and kind!
20 March 2026
Reply from Sheinman Opticians
Hi Gunilla,
Thank you for your lovely feedback. We’re so pleased you experienced such caring and professional service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Always customer focussed
Always customer focussed.
Thorough checks.
Glasses always top quality and keeps my eyesight as good as it can be.
20 March 2026
Reply from Sheinman Opticians
Hi Mrs Kitson,
Thank you for your kind comments. We’re pleased you value our thorough care and the quality of our glasses.
Best regards,
Sheinman Opticians
The staff were very helpful and gave me advice and selection of frames,
The staff were very helpful and gave me prompt attention. The amount of choice of frames was very good. I have been very happy with the new glasses. Staff were very helpful when applying to have my cataract operation with the hospital.
I have given your name to my friend in relation to having her hearing tested.
20 March 2026
Reply from Sheinman Opticians
Hi Jennifer,
We really appreciate you taking the time to leave us a reviwe. Thank you for your detailed feedback. We’re delighted you were happy with your glasses and found the team helpful throughout, including with your cataract referral. We really appreciate you recommending us to your friend.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
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