We have used Sheinman Opticians over many years and are always amazed at how the staff manage to make what could be rather a chore; eye care and choosing frames, into a calm and enjoyable experience.... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
If possible we always have your lovely young man serve us. His knowledge is excellent and he always comes up with best solutions regarding new and existing specs. He manages to take our increasing a... See more
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Always a good experience visiting Sheinman Opticians.Whatever the reason. All staff are friendly and welcoming. You know your eye test will be accurate as so much care is taken. Choosing new gla... See more
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Martin aways gives first class service when I attend an appointment. Nothing is too much trouble. He always chooses the best frame for my features. He knows I prefer something a little different. H... See more
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Company details
About Sheinman Opticians
Written by the company
At Sheinman we have been helping people care for their vision since 1915. As an independent opticians, we pride ourselves on combining over a century of experience with the latest advancements in eye care technology to deliver a truly personal service.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Whether you're visiting us for an eye examination, contact lenses, new glasses, or hearing care, our experienced team is here to provide expert advice tailored to your individual needs. We take the time to understand your lifestyle, preferences, and requirements, helping you make informed decisions about your eye and hearing health.
We believe that choosing eyewear should be an enjoyable experience. That's why we offer a carefully curated selection of frames, alongside professional guidance to help you find eyewear and lenses that suit both your vision and personal style.
Our commitment to customer care extends beyond our practice. Through our online store, you can browse and purchase selected products at your convenience. Visit our online store to take a look!
At Sheinman, we're dedicated to delivering exceptional care, expert advice, and outstanding customer service. Don't just take our word for it—read our reviews to discover why generations of families have trusted us with their eye care.
Contact info
Abington Street 106-110, NN1 2BP, Northampton, United Kingdom
- 01604 626161
- eyecare@sheinman.com
- www.sheinman.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing experience
Amazing experience. Mr Matthew’s is really nice. All the staff are great
14 May 2026
Reply from Sheinman Opticians
Hi,
Thank you for your fantastic review! We’re so glad you had such an amazing experience and that you found Mr Matthews and the wider team so friendly and welcoming. We’ll be sure to pass your kind words on.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Sheinman never fail to deliver
Sheinman never fail to deliver, quality glasses, and service.
14 May 2026
Reply from Sheinman Opticians
Hi Rob,
Thank you for your lovely review. We’re delighted we continue to deliver the quality glasses and service you’ve come to expect from Sheinman’s. We really appreciate your continued support.
Best regards,
Sheinman Opticians
Excellent professional service from…
Excellent professional service from making my appointment to picking up my new sunglasses
30 April 2026
Reply from Sheinman Opticians
Hi Deb,
Thank you for your wonderful review. We’re so glad you received excellent professional service throughout, from making your appointment right through to collecting your new sunglasses. We really appreciate your support.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Fantastic fit and stying support
Another great experience and super pleased with both the technical expertise and friendly advice and fitting. Alex was really great and took the time to help find a perfect style for my face shape.
27 April 2026
Unprompted review
Reply from Sheinman Opticians
Hi Oliver,
Many thanks for taking the time to leave us a review. We really appreciate your comments and 5* rating. It's great to hear that you had such a positive experience whilst being helped by Alex - we'll be sure to pass your feedback on.
Best regards,
Sheinman Opticians
As always
As always, everyone was polite and helpful. The glasses case is attractive and makes a handy pencil case near my arm chair
15 April 2026
Reply from Sheinman Opticians
Hi Maureen,
Thank you for your kind words. We’re glad you found the team polite and helpful—and it’s great to hear you’re enjoying the glasses case too!
Best regards,
Sheinman Opticians
Great staff
Great staff, always helpful and knowledgeable. Bit of a wait but I was offered tea and everyone was very apologetic.
15 April 2026
Reply from Sheinman Opticians
Hi Diane,
Thank you for your kind comments. We’re pleased you found the team helpful and knowledgeable, and we appreciate your patience during the wait.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Gold standard customer service.
15 April 2026
Reply from Sheinman Opticians
Hi James,
Thank you for your wonderful feedback and 5* rating - it’s greatly appreciated.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mary,
Thank you for leaving us a review. We’re glad you found the team friendly, helpful and the service excellent.
Best regards,
Sheinman Opticians
Excellent professional service
Excellent professional service. Would recommend highly to any prospective customer.
15 April 2026
Reply from Sheinman Opticians
Hi Mr Hazlewood,
Thank you for your kind words and recommendation—we really appreciate it.
We look forward to welcoming you back in the near future.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Chris,
Thank you for your feedback. We’re so pleased Marc was able to take the time to ensure your prescription was just right.
Best regards,
Sheinman Opticians
Professional and friendly
15 April 2026
Reply from Sheinman Opticians
Hi Gill,
Thank you for taking the time to leave us a review. We’re pleased you found the team both professional and friendly.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mr Yau,
Thank you for leaving us a 5* review, we really appreciate your kind comments. We’re glad you found the service efficient and the environment comfortable.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Staff are polite and friendly
Staff are polite and friendly. Nothing is too much trouble.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your feedback. We’re pleased you find the team polite, friendly and always willing to help.
We look forward to seeing you again soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Graham,
Thank you for leaving us a 5* review. We’re glad you consistently receive friendly and great service.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Jilly,
Thank you for your kind words and for your incredible loyalty since 1972— It's lovely to hear from some of our longstanding patients and it's great to know that you're still so pleased with the service you receive after all these years.
Best regards,
Sheinman Opticians
Thanks to Mr Williams and Carl
I see Mr Williams annually for my eye scan and eye test. I experienced the usual good service. Mr Williams is always very pleasant and helpful.
I would also like to mention Carl who always fits new specs and makes any adjustments necessary. Always there to help in any way needed. My thanks to both gentlemen xx
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for your lovely and detailed feedback. We’re really pleased to hear you continue to receive good service from Mr Williams and Carl, and we’ll make sure your kind comments are passed on to them both.
We’ve also noted the 1-star rating, which doesn’t seem to reflect the positive experience you’ve described, but we truly appreciate you taking the time to share your thoughts and for your continued trust in us.
Best regards,
Sheinman Opticians
Excellent service and attention from…
Excellent service and attention from Mrs Watts as always.
15 April 2026
Reply from Sheinman Opticians
Hi,
Thank you for the 5* rating and your kind words. We’ll be sure to pass your feedback on to Mrs Watts.
Best regards,
Sheinman Opticians
Reply from Sheinman Opticians
Hi Mrs Broom,
Thank you very much for leaving us a 5* review —we’re pleased you were happy with both the service and quality.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
Shienman’s have always been helpful…
Shienman’s have always been helpful whenever I’ve had a problem with my sight.
They are quite expensive compared to some other opticians but I do have complete faith in them
15 April 2026
Reply from Sheinman Opticians
Hi Cheryl,
Thank you for your honest feedback. We’re really pleased you have confidence in us and that we’ve been able to support you whenever you’ve had concerns with your sight.
We look forward to welcoming you back to the practice soon.
Best regards,
Sheinman Opticians
Top Clasd
Just a pleasure to go. Lovely offices etc. very professional and friendly people. Always feel very relaxed and confident I am being well looked after.
15 April 2026
Reply from Sheinman Opticians
Hi Molly,
Thank you for your kind comments. We’re delighted you feel relaxed and confident in our care—it’s always a pleasure to see you.
We look forward to welcoming you back soon.
Best regards,
Sheinman Opticians
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